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Teespring

2.1

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
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GB
1 review
0 helpful votes
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It's a decent website
November 10, 2017

The sizes for cases could be separated in the options so that you can pick the exact case instead of it saying 6/6s and 6/6s+ as the 6/6s+ are different in size but the website is great in material the jumpers are the softest and the comfiest but it would be better if the options weren't S, M, L, XL etc

Date of experience: November 9, 2017
Massachusetts
1 review
1 helpful vote
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I had a $40 payout in my acct. That disappeared after a month without me being paid. I was accused of being a white supremacist when my design clearly said, along with the tags "Anti White Supremacy". STAY AWAY FROM TEESPRING

Date of experience: November 9, 2017
Teespring S. Teespring Rep
over a year old

We sincerely apologize for any frustration, if you feel that your campaign was removed in error, please visit the following site to proceed with a resolution: https://community.teespring.com/answers/filing-a-counter-notice-ip-claim/ Thank you

Florida
1 review
0 helpful votes
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I experienced a few technically difficulties trying to submit an order. The customer service folks could not have been more helpful and expeditious in their efforts. They ensured my order was correct and were very kind through the entire process. Will definitely order again in the future!

Date of experience: November 9, 2017
Ohio
1 review
0 helpful votes
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Variety
November 10, 2017

Loved the variety of shirt options. The price could be a bit lower. But the quality of the shirt shows. Overall I was satisfied.

Date of experience: November 9, 2017
California
1 review
0 helpful votes
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T-shirt orders
November 9, 2017

Every T-Shirt that I have ordered from this site has been delivered in a timely manner. The sizes also are pretty on point. I like this site and would def recommend it to others.

Date of experience: November 8, 2017
Virginia
2 reviews
0 helpful votes
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Same as above. I would order from them again without hesitation. I have already recommended them to my friends and posted me in my shirt on FaceBook.

Date of experience: November 8, 2017
California
1 review
0 helpful votes
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I'm not one to spend a lot on clothes, but at this time me and my friends all wanted this hoodie for our favorite pro team, and so we all ordered this hoodie that was 40 dollars. It felt like a lot to me so I was a little sketch on it, but when it came in it was all worth it. It's super soft and I'd be willing to wear it every day If I wasn't going to wash it every so often. Wear it all the time essentially.

Date of experience: November 8, 2017
Saudi Arabia
2 reviews
3 helpful votes
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Got It!
November 9, 2017
Updated review

I received the plover, finally! On 8th Nov 2017, a week after the proposed arrival date!
Average material have been used in this shirt, printing is OK, also the size, thanks!

Date of experience: November 8, 2017

Shipping from MARS!
November 9, 2017
Previous review

Order has been placed early October 2017, i did not got the merchandise until today, s date Nov 7th 2017, very slow processing so is shipping, poor communications also, i cannot judge the product since i do not have it!
Notice to any fellow who is interested in this kind of product to go to well known sites such Amazon, Ebay, etc, and avoid unknown sellers like teespring or whatever!
The only thing i have from them is a tracking code and that, s it!

Date of experience: November 6, 2017
Australia
1 review
1 helpful vote
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One of my designs was sold and I was not paid. I have sent quite a few emails nobody has replied this is wrong using other peoples designs and not getting paid

Date of experience: November 8, 2017
Missouri
1 review
1 helpful vote
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Disappointed!
November 8, 2017

Ive been wanting the shirt I ordered for awhile so when I finally ordered it I was excited to receive it but to my dismay it wasnt what I thought at all, I ordered an xxl T-shirt expecting that it would be plenty roomy but what I got was almost like a childs T-shirt with an xxl label printed on it, now I have no idea what to do and I guess I wasted my money

Date of experience: November 8, 2017
California
1 review
0 helpful votes
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Exchange
November 8, 2017

I sent a email to you but have not received a reply yet. The shirt is too small I need a xl. Please contact me so I can make a exchange. Thank You

Date of experience: November 7, 2017
Wisconsin
1 review
0 helpful votes
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Print
November 8, 2017

The print of these sweatshirts are not as good as they used to be. I've bought quiet a few sweatshirts from this company and not happy and satisfied anymore. They are getting cheap like the other companies.

Date of experience: November 7, 2017
Kentucky
1 review
0 helpful votes
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I ordered a relaxed fit women's shirt. It shows on the website as having a curve to it to fit a woman's body. The shirt I received when laid flat is clearly a unisex... it is straight as a board amd looks nothing like the cut of the one they show on their site. They tried to make it right amd sent me another, but clearly they think this boxy shirt is a relaxed fit because they sent me the same shirt. I won't bother ordering from again unless they manage to get a relaxed fit tee that actually looks like the example they show online. I am very disappointed, but I will stick to Teeturtle, which has great relaxed fit women's shirts... that aren't a unisex in disguise!

Date of experience: November 7, 2017
GB
1 review
0 helpful votes
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Quality organic teeshirt but a bit overpriced.
Needs to be posted sooner. My product didn't arrive until a week after stated in confirmation

Date of experience: November 7, 2017
Nancy F.
New Jersey
1 review
0 helpful votes
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Very pleased with the product. It was exactly what I had hoped for, and it was exactly what was advertised. When my shirt didn't come in the time I expected, I sent an e-mail and got immediate response and my shirt came soon thereafter. Very pleased with product and service.

Date of experience: November 7, 2017
California
1 review
0 helpful votes
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In happy with delivery time I paid extra for fast delivery it took almost 2 weeks still to get it I would not rush delivery again one shirt has started falling apart in spots the other is great

Date of experience: November 7, 2017
New York
1 review
0 helpful votes
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I love all the products I ordered from teespring. I even ordered the wrong size and they sent the correct size immediately. They suggested I donate the one that was too large for me, which I adore. I think that says a lot about a company; that theyd rather you donate an item you dont need rather than demand you return it.

Date of experience: November 7, 2017
Alabama
1 review
1 helpful vote
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Quality Was Very Poor
November 7, 2017

The shirt I ordered was a custom shirt offered by TeeSpring, not an item that I designed. The graphics used for the print must have been poor or copied because the actual shirt had pixelation throughout the design - rendering it almost unwearable. I will wear this only as a pajama or exercise shirt due to the poor quality.

Date of experience: November 7, 2017
California
3 reviews
2 helpful votes
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They started out very great and I have bought many things. I have documentation where they advertised a "fire sale" everything in the store had free shipping. I bought the special t-shirt and used PayPal to check out. I was charged shipping and they denied having had discounts. They would be taken off at checkout. Mine was not and another item a sticker, is missing, I ordered 2 and only got one. I am upset at this fraudulent behavior as well as their lack of concern that I was charged shipping when it was supposed to be a sale. They do not care and I will report them to the attorney general for this type of behavior. When you spend as much as I have you think they would have a considerate attitude. Do they know they are actually stealing money from me by not delivering... not a tracking number.

Date of experience: November 7, 2017
South Africa
1 review
3 helpful votes
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Order was shipped via "DHL" only to find it is sent via the post office and the tracking details do not work. It has been over a month and a half.

And no one has responded to my query.

I paid for DHL delivery in 12 - 15 days. Not PO without tracking.

Date of experience: November 6, 2017
Teespring S. Teespring Rep
over a year old

We're so sorry for any frustration. If your order has not arrived by the estimated delivery time frame, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
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