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Teespring

2.1

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
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New Jersey
2 reviews
1 helpful vote
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Payment was taken instantly. Waited over a week, did not receive anything, so contacted T spring. Reach them on a Friday. Was told that it would ship on Monday, which would be 10 days after payment was taken. Waited almost another week, and the item arrived. When it arrives, it was much smaller than expected, and of mediocre quality. I ordered this for ma car for Halloween, and didn't receive until into November. In fact, I still haven't even put it on my car yet. Fast to take payment, very slow shipping and delivery, not the greatest product.

Date of experience: November 19, 2017
Teespring S. Teespring Rep
over a year old

We're so sorry for any frustration! All of our products are custom-made and we ship orders as soon as production is complete. Regarding the quality of item that that you have received, we apologize for any confusion, we not currently offer car decals. On our site, the item offered is listed as a "sticker." For further assistance with your order, or any additional questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Texas
1 review
0 helpful votes
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Stickers
November 19, 2017

Too much white space, not enough Dogo- wish it filled the sticker. I cut around the shaded area and cropped close to the ears which dynamically improved the sticker- Im glad I bought 2 because I tore the first one off because the white space made it look cheap. The cut version looks awesome on my silver Jag. Fantastic image- work on the finished product.

Date of experience: November 18, 2017
France
1 review
0 helpful votes
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Deadlines correct, a sav ultra reactive and effective, decent prices.

I ordered a too small product, they changed it to me without discussing for the great deadlines

I strongly recommend

Date of experience: November 18, 2017
GB
1 review
0 helpful votes
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Good product but so expensive to get to the UK at7.99 per item and have to pay an extra import charge once it gets into the UK. So I won't be buying from you again

Date of experience: November 16, 2017
Teespring S. Teespring Rep
over a year old

We truly apologize for any frustration, customers who order internationally may be required to pay additional fees for delivery, such as customs charges, and we are not able to predict or prevent these fees. For additional inquiries, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Louisiana
1 review
0 helpful votes
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I ordered two articles of clothing from this website. The print and overall quality of the long sleeve shirt I bought was fine (though a bit larger than expected after using their sizing questionnaire) but the hoodie with the SAME print design was horrible. Not only was the print much smaller when compared to the shirt but the quality of the print was terrible. Very blurry and looked overall incomplete as if it was running out of ink and stretched what it had left. Very disappointed.

Date of experience: November 15, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you were not happy with the quality of your hoodie and we are happy to help! Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.

New Jersey
1 review
0 helpful votes
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Pleased with the hoodie and the delivery was as they said it would be. As far as the printerview I'm not sure I haven't seen it. It was a gift for my girlfriend

Date of experience: November 14, 2017
Italy
1 review
0 helpful votes
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This is so cute!
November 15, 2017

I received my order in time and I love the result so much! This bouvie-sticker is so cute! It's a present for my husband and I'm convinced that he wil love this too!

Date of experience: November 14, 2017
Massachusetts
1 review
1 helpful vote
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NO phone # available to contact company re: issue with product. Emails have gone unanswered. I sent as a gift and now feel embarrassed by lack of response.

Date of experience: November 13, 2017
Canada
1 review
0 helpful votes
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LOVE TEESPRING
November 13, 2017

I ordered a sweater from teespring and it fits and I love it I will definitely be ordering again. I did order a sweater for my daughter just waiting for it to arrive.

Date of experience: November 12, 2017
Chile
1 review
1 helpful vote
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I didn't expected that kind of help from this service, but everything went allright and they could solve my problem so I'm gratefull for this

Date of experience: November 12, 2017
Kentucky
1 review
0 helpful votes
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T-Shirt I ordered took 15 days-was XL-Fits like 2or3 X
Neck collar is also huge... I haven't even worn my shirt because of this

Date of experience: November 12, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your item did not fit as expected and we are happy to offer you a resolution. Please contact our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.

Canada
1 review
1 helpful vote
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Worst clothing out there. Extremely dissatisfied with my purchase. Family doesn't even want what I bought.

Date of experience: November 12, 2017
Teespring S. Teespring Rep
over a year old

We apologize that you were not happy with the quality of your item and we are happy to help! Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.

Texas
1 review
0 helpful votes
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Lack of quality
November 12, 2017

At first glance i thought the product was great; had moderate printing and delivery time, but ok wasnt that much in a hury to get it. Got the products like i said loved them rightbout the bag i put the shirts to was as recomended at least half of the printing on the letters came off very dissapointed in the quality of the work that came out from this place, had more shirts i wanted to buy but because of this experiance will not be buying.

Date of experience: November 12, 2017
Teespring S. Teespring Rep
over a year old

We sincerely apologize that your items were not printed correctly and we would be happy to offer you a resolution right away. Please reach out to our Customer Support team through http://teespring.force.com/NewCase?l=en_US Thank you.

Norway
1 review
1 helpful vote
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Everything regarding payment, shipping, etc. works well as expected. However there is no info on what type of print technique they use, and better: type of print varies from product to product. This means that one time you'll get good silk screened prints that laste the lifetime of the shirt. Next time you might get that awful direct stuff that spreadshirt uses for one-of's, that's has really ugly colors and lasts what? 20 wash cycles, maybe? $#*! that $#*!.

Date of experience: November 11, 2017
Teespring S. Teespring Rep
over a year old

We apologize that you were not happy with the quality of your item and we are happy to help! Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.

Australia
1 review
1 helpful vote
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False advertising
November 11, 2017

The advertised photo has clearly been photoshopped to make this look like it matches all vehicle colours. Instead it has a white background and looks stupid so I took it off
Don't trust anything you see on this site to be what you will actually receive

Date of experience: November 10, 2017
Teespring S. Teespring Rep
over a year old

We're so sorry for any confusion! All designs on Teespring.com are created and advertised by individuals and, unfortunately, we are unable to control advertisements that are being run outside of our site. We do not currently offer car decals or stickers with clear backgrounds. On our site, the item is described a "sticker." For further assistance with your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

California
1 review
0 helpful votes
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This was my first purchase from Teespring. Very satisfied with the quality, size and fit, print, and delivery time was super fast. Will buy again. Definitely recommend!

Date of experience: November 10, 2017
Georgia
1 review
1 helpful vote
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No Item, No Response, I Have Been Double Billed By These People as Well Through My Bank Card as Well as My Credit Card & No One Answers the Phone & I Have Been Going Back & Forth in Unanswered One Liner E-Mails with This Woman Laura for Weeks & the Customer Service is Just Horrible, the Amount of Site Errors, Lack of E-mail Confirmations, then Cancellations, No Refunds, Double Charges, and the amount of straight up LIES... I Am So Frustrated. I Call, No One Will Answer, No One Will Call Me. No One Will Answer My Questions in E-Mails, I Am At My Wits Ends, I Just Want My Money Back on Every Thing if Their Gonna Be That Way & I'll Take My Business Else Where as I've Yet to Receive a Thing Anyway & So I Would Like a Full Refund, I Have Been Going Back & Forth with This Woman for Weeks & the Customer Service is Just Horrible, the Amount of Site Errors, Lack of E-mail confirmations, then Cancellations, No Refunds, Double Charges, I Am So Frustrated. I Call, No One Will Answer, No One Will Call Me. No One Will Answer My Questions in E-Mails, I Am At My Wits Ends, I Just Want My Money Back on Every Thing if Their Gonna Be That Way & I'll Take My Business Else Where as I've Yet to Receive a Thing Anyway. The way you have treated me & your customer service is absolutely horrible! - you won't even listen, answer any direst questions, and i am so absolutely disgusted by your customer service & the amount of errors on your website, contradictions in shipping & cancellations & e-mail confirmations & lack there of & that you can't even talk to people properly or answer there simple questions that i don't even want a thing from you anymore, all i want is my money back... i'll take my business else where, thank you! :)

Date of experience: November 10, 2017
Teespring S. Teespring Rep
over a year old

We're sorry for any confusion! After reviewing multiple emails between yourself and our Team, we are showing that we have provided extensive assistance regarding your inquiries. We have also confirmed several times that all financial transactions were correct for the items requested. If you would like to provide the photo documentation that has been repeatedly requested, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.

Washington
1 review
0 helpful votes
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The art work very unique!
November 11, 2017

The art work very unique! I look forward to more styles by facetimeteez! Very pleased with my t-shirt!

Date of experience: November 10, 2017
GB
1 review
0 helpful votes
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My order came exactly when they said it would and was in Immaculate condition. I would definitely recommend teespring!

Date of experience: November 10, 2017
Texas
2 reviews
3 helpful votes
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Never delivered
November 9, 2017

Lets start by saying NEVER EVER ODER FROM THIS COMPANY! Nearly 2 months ago I had ordered 3 products on the same day. First one came 3 weeks later, second came 45 days after order. And Im still waiting on the third. Customer support says I never ordered it. I emailed them a copy of my receipt and they changed their story to its in print. Well 2 weeks later they are saying I never ordered it again. I have been back and forth with these people. And all I want is my damn sticker. How hard is that. They figure oh its just a small sticker no big deal. Wrong people it is a big deal. ITS MY MONEY THAT PAID FOR IT. So where is it... still no answer, just the run around. NEVER EVER EVER EVER ORDER FROMT THIS COMPANY. YOU MAY NEVER GET YOUR PROCUCT OR YOUR MONEY BACK. And if you do it will be 3 months later.

Date of experience: November 9, 2017
Teespring S. Teespring Rep
over a year old

We're sorry for any confusion and that there was a delay in receiving your sticker! If you have not received your item, we are always happy to offer a resolution. Please reach out to our Customer Service Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
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