Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Teespring

Teespring

2.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Teespring?
grey stargrey stargrey stargrey stargrey star

Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Kim Y.
Unfollow Kim Y.
Share Review
Report Review

I have been ordering from Teespring for several years. I have been very satisfied with my purchases from them and the one time I had a print issue on a tee, resolution was made in a timely and professional manner.

Date of experience: November 21, 2017
Israel
1 review
1 helpful vote
Follow Elaine T.
Unfollow Elaine T.
Share Review
Report Review

Disappointed
November 21, 2017

Hmmmm not as described! A pathetic little sticker arrived... nothing like the illustration! Hardly shows on our RV... nothing like the size pictured in advert! Disgraceful!

Date of experience: November 21, 2017
Teespring S. Teespring Rep
over a year old

We're so sorry for any confusion! All designs on Teespring.com are created and advertised by individuals and, unfortunately, we are unable to control advertisements that are being run outside of our site. We do not currently offer car decals or stickers with clear backgrounds. On our site, the item is described as a "sticker." For further assistance with your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

GB
1 review
0 helpful votes
Follow Gloria S.
Unfollow Gloria S.
Share Review
Report Review

Good t-shirts but...
November 22, 2017

Became very expensive as had to pay Customs charges, another £11 to get the package released, not happy.

Date of experience: November 21, 2017
Canada
1 review
0 helpful votes
Follow Louise P.
Unfollow Louise P.
Share Review
Report Review

Love the decal!
November 22, 2017

We were pleased with the decal of our border collie. Excellent service! Would recommend to anyone looking to purchase one of their precious pet!

Date of experience: November 21, 2017
Nevada
1 review
0 helpful votes
Follow Monette T.
Unfollow Monette T.
Share Review
Report Review

Buyer beware
November 22, 2017

I ordered a Boxer dog sticker for my car from a photo on Facebook. When it arrived, I was very disappointed it wasnt what they advertise. So just be careful on what you order!

Date of experience: November 21, 2017
Teespring S. Teespring Rep
over a year old

We're so sorry for any confusion! All designs on Teespring.com are created and advertised by individuals and, unfortunately, we are unable to control advertisements that are being run outside of our site. We do not currently offer car decals or stickers with clear backgrounds. On our site, the item is described as a "sticker." For further assistance with your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Texas
1 review
1 helpful vote
Follow Bren G.
Unfollow Bren G.
Share Review
Report Review

I wish I had looked at the reviews before wasting time and money on this website. It's been a month since the campaign ended and I still have not received all of the products that I ordered and paid for. The shirts are poor quality, mismatched, arrived in different packages and the overall quality of the image was poor (this was not indicated like they do on Vist Print or other online print services that I've used. Just pay a little more and use a different service Teespring is the worst.

Date of experience: November 21, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you are not happy with the quality of your items and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Ohio
1 review
3 helpful votes
Follow A C.
Unfollow A C.
Share Review
Report Review

Updated Review:
12/4/17
The company refused to credit my account. I eventually accepted their offer to reprint my entire order and mail it without additional charge. Keep in mind, my order had never arrived and I had paid for it plus their high shipping costs in full months earlier. They said when the original order which was stuck in shipping status arrived, I could keep it for the trouble. I agreed. However it (the original) never arrived. It is still stuck in shipping status. So I got no added benefit for my months of troubles. I asked for my money back 3 times. Their offer to reprint my full order was also bogus. They only reprinted one of the two items, the coffee mug. They never game me a second shirt that I thought they were going to reprint. Why would they not be clear? The customer service lady acted as though she was doing me some big huge favor by reprinting both items. I never wouldve agreed to this deal if she had been upfront that they were going to spend another week or two to print a coffee mug I never got and then ship it. Thats what I paid them to do months before. So if you enjoy begging and pleading a company for a refund after missing 2 deadlines and refusing to give your money back and to wait months for them to make a deal to get you what you only what you ordered - as if its a favor to you - go ahead and order from them. I will not.

Original Review:
11/21/17
My order status had been stuck at shipped for weeks - since early October. The estimated delivery date when I orginally ordered it was Nov 3rd. I contacted Teespring November 15 asking for a refund because the order status had been stuck for weeks. Clearly they verified it. But they refused to refund me. They said I needed to wait 3 more weeks and get back to them. No. I think Ill dispute the charge with my bank instead. Screw them

Date of experience: November 21, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any confusion, we're always happy to offer a resolution if your item has not arrived or if you are not satisfied with the item that you have received. For additional assistance, please contact our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US Thank you.

GB
1 review
1 helpful vote
Follow Hilary B.
Unfollow Hilary B.
Share Review
Report Review

Avoid
November 21, 2017

When I ordered this there was no indication about the extra charges other than postage, However, I got a card through my door saying I needed to pick my parcel up from post office & pay £13 import tax. Also, the wording on the t-shirt was full of spelling mistakes which had nothing to do with the difference between American English & UK English would NOT recommend

Date of experience: November 21, 2017
Teespring S. Teespring Rep
over a year old

We're truly sorry for any inconvenience and that you are not happy with the item that you have received! For additional assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Iowa
1 review
1 helpful vote
Follow Lisa K.
Unfollow Lisa K.
Share Review
Report Review

Not happy
November 21, 2017

I purchased 7 shirts for my co-workers and I to celebrate our national week. The shirts arrived in a timely manner but 3 of the shirts had ink spots on them that were permanent. I tried to find a phone number to let someone know of the poor quality of product that we received but was only able to find an on line site that wanted me to post pictures, etc. and it would get back to me. I didn't have the time or ambition to go through all of that so know it is just our dept joke. I will not order from this company again and I highly suggest that if it is something important that you want shirts for--don't order from here!

Date of experience: November 21, 2017
Teespring S. Teespring Rep
over a year old

We're sorry for any frustration, photos are requested to enable us to provide a resolution without the hassle of requiring a return of your items. We would be happy to further assist you! For additional inquiries, please reach out to our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US Thank you.

France
1 review
0 helpful votes
Follow moniez o.
Unfollow moniez o.
Share Review
Report Review

Reclamation
November 21, 2017

Je nai pas eu ma livraison et voudrait savoir ou que ça en ai car y'a sa fait plus dun moi que je les commander

Date of experience: November 21, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you have not yet received your order and we are happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Indiana
1 review
0 helpful votes
Follow Kris N.
Unfollow Kris N.
Share Review
Report Review

I received the order at the time I expected and it was exactly as described. I would order from TeaSpring again.

Date of experience: November 21, 2017
New Jersey
1 review
1 helpful vote
Follow Richard B.
Unfollow Richard B.
Share Review
Report Review

Dont order
November 21, 2017

I ordered a shirt at the start of October. I gave it about a week after it was supposed to arrive, before submitting a ticket. I mean things happen that they cant control, I get that. When I got a response, it was brought to my attention that my shipping address was undeliverable. It was being shipped to my work, which is on a main highway. So I asked them to ship it to my home, because the shirt was being returned to their office. I still havent gotten it and its been a month now.

Date of experience: November 21, 2017
Teespring S. Teespring Rep
over a year old

We're sorry for the frustration and we are happy to further assist you with the status of your order! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Oregon
1 review
0 helpful votes
Follow Pat o.
Unfollow Pat o.
Share Review
Report Review

I love the phrases on the shirts. They are hilarious to serious. I get compliments all the time on my shirts and people always ask where I got them. I tell them Teespring.com

Date of experience: November 21, 2017
Florida
1 review
1 helpful vote
Follow MARIE J.
Unfollow MARIE J.
Share Review
Report Review

Never received item
November 21, 2017

I never received you product. Where is it? When tracking package it showed you printing it for a month... still haven't sent it to me.

Date of experience: November 21, 2017
Teespring S. Teespring Rep
over a year old

We're so sorry to hear that you have not received your order and we are happy to offer a resolution right away! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Canada
1 review
1 helpful vote
Follow Nadia M.
Unfollow Nadia M.
Share Review
Report Review

Delivery sucked
November 20, 2017

You need to use a different delivery Service, I couldn't track my item and I never knew when it was coming in

Date of experience: November 20, 2017
Teespring S. Teespring Rep
over a year old

We're sorry for any frustration! If your order has not arrived by the estimated delivery date, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Mississippi
1 review
1 helpful vote
Follow Kim E.
Unfollow Kim E.
Share Review
Report Review

I waited three weeks and inquired after ordering a shirt and they told me it was shipping from the UK and couldnt provide me with a tracking number. Never again will I order from them.

Date of experience: November 20, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any inconvenience, if your item has not arrived by the estimated delivery date, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Canada
1 review
0 helpful votes
Follow Brett h.
Unfollow Brett h.
Share Review
Report Review

Wicked sweater
November 21, 2017

Got my shipment three days early, very comfy. Thanks a lot guys, 5star you deserve it. Need to use up my characters, not sure what else to say.

Date of experience: November 20, 2017
Georgia
1 review
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

Poor Print Job
November 21, 2017

I ordered the black hoodie for Patriot Prayer. The printing on the back of the hoodie is quite visible but the Patriot Prayer emblem on the front of the hoodie looks cheap, you can hardly read it and I am very disappointed in it! Just wanted you to know I would NOT order from Teespring again!

Date of experience: November 20, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you are not happy with the hoodie that you have received and we'd be happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

California
1 review
0 helpful votes
Follow Angela D.
Unfollow Angela D.
Share Review
Report Review

My tee I purchased has become one of my favs! The weight is just perfect, as I don't like any show-through but I don't want my tee to be stiff either. Length is perfect, not too short and not too long. Fits well where it should and is looser around hips, ample area in shoulders/arms to move without binding. The color is as expected and the graphic is clear. I've washed it 3-4 times now and the graphic and fabric are still like new, no shrinkage, fading, or pilling. Love it!

Date of experience: November 20, 2017
Texas
1 review
0 helpful votes
Follow Linda C.
Unfollow Linda C.
Share Review
Report Review

Only problem i have is i ordered the wrong size and theres no way of returning them. I really like them but i dont want to have to buy two to get the right size. I Like information on how to return for right size.

Date of experience: November 19, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you item did not fit as expected and we're happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
See all photos