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Teespring

2.1

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
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Colorado
1 review
0 helpful votes
Follow Millard F.
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I have gotten 2 shirts and a hoodie from TeeSpring and they were of good quality and size. The price for the items was reasonable and our group was able to raise money for charitable causes quite easily.

Date of experience: December 2, 2017
France
1 review
0 helpful votes
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Qualité exceptionnelle
December 3, 2017

Tout est parfait qualité du tissu, du graphisme, des coutures
C'est du sur mesure car on choisit l'ampleur, la longeur des bras, la longeur du sweat...
C'est le premier d'une longue liste que je vais commander
Bravo Sora d'avoir choisi le bon partenaire

Date of experience: December 1, 2017
Massachusetts
1 review
1 helpful vote
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Offensive tee shirts
November 30, 2017

The fact that this company would put out for sale a tee shirt that says: rope. Tree. Journalist. Some assembly required should alert everyone to STOP buying their products!

Date of experience: November 30, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any frustration, Teespring is a user generated platform that allows anyone to design and sell products online. Over 40,000 products are created each day by people all over the world. As soon as this was discovered, the offensive campaigns were removed from our site. Teespring does not support or allow the promotion of any violent or unlawful activity on the platform. Teespring's policies and terms of service are available at https://teespring.com/policies/acceptable-use and https://teespring.com/policies/acceptable-use Thank you.

Tennessee
1 review
1 helpful vote
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Pure junk
November 30, 2017

When order came the word"flipping" looked like firring the p's looked like r's and they expected me to return at my expense. Lesson learned will stick with the well know print sites.

Date of experience: November 30, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any frustration, we do not offer prepaid return labels. If an item has been printed as shown in our listing, but you decide that you no longer wish to keep it, you are welcome to return it for a refund. If the item has been misprinted, please provide photos to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Colorado
2 reviews
1 helpful vote
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BS
November 30, 2017
Updated review

Every time I contact Teespring and inform them how my shirts never arrived, the refund never arrived, all I get is I'm sorry for the inconvenience, now I need to contact a another department who is also sorry for my inconvenience. All of this is BS, how can they so easily take my money out of my account but have the darnedest time sending me a shirt and now my refund. Did Teespring have to contact my bank to get their money, I have emails telling me to contact my bank for my refund, why? They didn't need to contact anyone to take my money. I have EVERY EMAIL from them, from the time I ordered the shirt I kept that email, I have them all to prove I never got 2 shirts they claim they sent out and I have all emails of them refunding me my money back that I NEVER GOT! I'm not contacting anyone, I want my money back!

Date of experience: November 29, 2017

Stay Away!
November 26, 2017
Previous review

I ordered a shirt to help support Texas, almost two months go by, no shirt, I reach out to Teespring, they claim to send another shirt, a arrival date comes and go, still no shirt, I was told it got lost, I asked for a refund, another month goes by, no refund, I was told to check with my bank, my bank has nothing coming in from Teespring, I reached out to Teespring again, I was told to contact my bank again. NEVER GOT MY SHIRT AND NEVER GOT MY REFUND BACK! Theives!

Date of experience: November 26, 2017
Poland
1 review
2 helpful votes
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Horrible prints
November 29, 2017

They have material like cotton, and they told us it s cotton. This is can be cotton, but lowest class, and prints are gone after 1 wash...
I can wash and read how to do it, but it s too mutch. Don t buy from this website if you like high class product with nice prints on it longer than week. Sadly but true. Good bye teespring, I don't want to see you again.

Date of experience: November 28, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you were not happy with the item that you received and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Nebraska
1 review
0 helpful votes
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I ordered 3 shirts, 1 hoodie and 2 stickers. I received them all within 2 weeks and quality was great. Heavy weight, pre-shrunk hanes tees run a little large but not excessive. Hoodie size was smaller than tees, not overly heavy, but not thin or cheap feeling. I will be ordering more soon. I rarely ever do surveys, but i think teespring and their empoyees do a top notch job. Thanks everyone.

Date of experience: November 28, 2017
Texas
2 reviews
1 helpful vote
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Disappointed!
November 28, 2017

Waited weeks for my order. Finally received it and it looks like its been washed several times already. Both the graphics and quality of shirt was more then disappointing as this was to be a Christmas gift. Have had this problem before with this site. Will not order again! For the price I paid I expect better quality. Highly unsatified.

Date of experience: November 28, 2017
Teespring S. Teespring Rep
over a year old

We sincerely, apologize that your item was not printed correctly and we are happy to offer a resolution! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

New York
1 review
1 helpful vote
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Disappointed
November 25, 2017

I ordered my own design on a shirt and I was so disappointed. The shirt material felt so cheap and the print looked extremely cheap. The design was printed on crooked and the customer service is horrible. I didn't even bother contacting them again since they don't do refunds. Stay away.

Date of experience: November 25, 2017
Teespring S. Teespring Rep
over a year old

We're sorry for any confusion, if your item was not printed as designed, we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Texas
1 review
0 helpful votes
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I give them a 5 out of 5 on there work and delivery service! Thank you Tee Spring for this amazing shirt and I will be ordering from you again!

Date of experience: November 25, 2017
France
1 review
0 helpful votes
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The best
November 26, 2017

So far this is the best on-line site I have used, they are very quick in solving ANY problems you might have.
They are just brilliant, I WILL be using them again

Date of experience: November 25, 2017
Australia
1 review
1 helpful vote
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Crap
November 23, 2017

Waste of money low quality looks cheap an crapy mass produced crap I could of got the same thing from the $2 shop put it on the garbage bin best place for it hope the tee shirts are better

Date of experience: November 23, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you were not happy with your custom made item and we're always happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Texas
1 review
0 helpful votes
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Satisfy
November 24, 2017

Nice support, really thankfull for all the support until the end was helpfull and I got my package with no time

Date of experience: November 23, 2017
Virginia
1 review
1 helpful vote
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Horrific
November 22, 2017

Terrible customer service, very poor quality in shirts received. The order was received with an extremely foul odor upon which I washed the shirts and all the print came off. Customer service should have offered a replacement along with a refund for the inconvenience. THEY DID NOT! Do not use this company.

Date of experience: November 22, 2017
Teespring S. Teespring Rep
over a year old

We're sorry for any frustration and that we were not able to offer a refund in addition to the expedited reprint of your order that was provided. For additional inquiries,. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Georgia
1 review
0 helpful votes
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I custom designed a T shirt and the shirt looked great, especially on the back but the front of the shirt the print was slanted, you had to look for it to notice but it was still upsetting me, none the less I still wore the shirt, this happened before with a previous shirt I designed, except this time the front was fine but the back had print errors, I was sent a replacement and the front was fine but the back was completely blank, so I just let it go.
I plan on ordering one more time & if I have any problems this third time I WILL be going elsewhere.

Date of experience: November 22, 2017
New York
1 review
0 helpful votes
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Not fast, but timely
November 22, 2017

The delivery of my print was not really fast, but it was timely and reasonable. I'll try TeeSpring again in the future.

Date of experience: November 21, 2017
Illinois
2 reviews
0 helpful votes
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I love the printing it was great! Tee on the other hand was not so much. This is the problem with ordering online. Every manufacturer is different a small is a large a large is a small depends on the manufacturer.

Date of experience: November 21, 2017
Teespring S. Teespring Rep
over a year old

Thank you for your great review! We're sorry to hear that your item did not fit as expected and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Australia
1 review
1 helpful vote
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Review what
November 21, 2017

Havent received my order so why are you askingwhen my order does arrive Ill certainly give you an appropriate review.

Date of experience: November 21, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any confusion, you are welcome to submit an updated review after receiving your item and we always appreciate your feedback!

New York
1 review
0 helpful votes
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Everything about my purchase with them was amazing! My order came in a quick time period! The color choice was fabulous and the clothes felt amazing on! I will definitely be sharing their business page and buying more!

Date of experience: November 21, 2017
Arkansas
1 review
0 helpful votes
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I ordered a wife and husband Christmas shirt in one order. First shirt arrived in about a week, looks great but still waiting on the other. It still says its has yet to ship. Only reason for 3 star rating. Would rate higher

Date of experience: November 21, 2017

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
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