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Teespring

2.1

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
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Michigan
1 review
0 helpful votes
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Quality merchandise
December 8, 2017

Worth checking out, discover new businesses. Wonderful opportunity for a young
Person starting out. Check out Welcome to MI Sandbox a Michigan shirt

Date of experience: December 7, 2017
New Jersey
1 review
0 helpful votes
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No merchandise receuved
December 8, 2017

I received one shirt I ordered but not the other one! The one being shipped to me has not come. Dont know why

Date of experience: December 7, 2017
Teespring S. Teespring Rep
over a year old

We apologize that you have not received one of your items and we are happy to help right away! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Virginia
1 review
0 helpful votes
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Get you some of this
December 8, 2017

You got to get you one of these T Shirts, they are awesome. I got one that was designed by Melinda McClure and it turned out great, it was like it was specialized. The company makes sure you get an excellent fitting shirt and it shipped to me fast. I will be shopping with them again

Date of experience: December 7, 2017
GB
1 review
0 helpful votes
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Poor quality
December 7, 2017

Poor quality products, poor print... they photo shop the images on the website so therefore the products that you receive look nothing a like that you believe youve ordered

Date of experience: December 7, 2017
Teespring S. Teespring Rep
over a year old

We apologize that your item was not printed correctly and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you

Nebraska
1 review
0 helpful votes
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Not received
December 7, 2017

Package was not delivered. To party. Would like to have package deleted to correct address
You have incorrect zip code. Zip code should be ******* not *******. Please have some one contact me. ASAP thank you

Date of experience: December 7, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that an incorrect address was provided for shipping and we are happy to follow up on the status of your order! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Illinois
1 review
1 helpful vote
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Very good experience.
December 6, 2017

I was happy with the product quality, and fit. The printing on the hoodie looked very sharp and clear. I am very pleased that I received my order quickly. I would order from Teespring again.

Date of experience: December 5, 2017
Florida
1 review
0 helpful votes
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Fit is terrible
December 6, 2017

Shirt is too short, the neck is too wide. While the sleeves are long enough, the armholes at the shoulder are too small. The material is very thin. And the shirt stinks. I hope I can return it.

Date of experience: December 5, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your item did not fit as expected and we're happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Texas
1 review
0 helpful votes
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Not satisfied at all
December 5, 2017

I was very disappointed. The quality of the print was done very poorly. I feel it could of been done way better then what it was

Date of experience: December 5, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you were not happy with the quality of the item that you have received and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Ohio
1 review
1 helpful vote
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Good product
December 6, 2017

Love the quality and design of my hoodie. I purchased one 4 years ago & its still in good shape but needed another one.

Date of experience: December 5, 2017
Texas
1 review
0 helpful votes
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I want to start off by saying I like your shirts. I like the sayings on them and you have been very pleasant and polit. Plus very helpful and I will continue shopping with you guys. Thank you

Date of experience: December 4, 2017
Illinois
2 reviews
1 helpful vote
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My son 12 came home from school and asked if he could have a shirt? He sent me a link and surprisingly, the shirt was very affordable. I ordered it. It came very fast, it was a good quality shirt and he loved it so much, we ordered one for his best bud.

Logan
Red Bluff

Date of experience: December 4, 2017
Canada
1 review
0 helpful votes
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Six weeks for delivery
December 5, 2017

It took six weeks for delivery from NY state to Central Canada. It was impossible to track. While the product was okay, a t-shirt, it smelled funny. Very disappointed with this site.

Date of experience: December 4, 2017
Delaware
1 review
1 helpful vote
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Needs Improvement
December 4, 2017

The description was that I was ordering a Bull-humbug Christmas Sweater & that is what I expected to get in the mail for my work Christmas party (Ugly Sweater Christmas Party) but instead I got a Bull-humbug Long Sleeved T-Shirt. Not good description! I contacted the company immediately - offered to return the item & pay the extra for the correct item & quicker shipping. Whatever it took to get this sweater to me by my work dinner. Still customer care stated theyd only give me instore credit for another item with only that value. I ended up having to go else where to purchase an ugly sweater for my work Christmas party. Their make it right policy if your not 100% happy is inaccurate along with their merchandise descriptions need better clarification.

Date of experience: December 4, 2017
Teespring S. Teespring Rep
over a year old

We're sorry for any confusion, the title of this listing is shown as "Bulldog Ugly Xmas Sweater (Printed Tee)" and the item chosen was a Gildan 6.1oz Long Sleeve Tee. If you do not wish to utilize the store credit that was offered, you are welcome to return the item for a refund. For additional assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Australia
1 review
0 helpful votes
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I paid $11 for a Dog Sticker that you stick on the back window of car. I received a photo that someone has taken of a sticker on the back of the car and then just printed it on sticker paper. $11. For a photo that's printed on a sticker. What the HECKKKKKKKKK this is a sick joke.

Date of experience: December 3, 2017
Teespring S. Teespring Rep
over a year old

We're so sorry for any confusion! We do not currently offer car decals or stickers with clear backgrounds. On our site, the item is described as a "sticker." For further assistance with your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

New Jersey
4 reviews
0 helpful votes
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Ripped off
December 4, 2017

I order 3 items ON THE SAME ORDER, but the orders were separated and I was charged 2x for shipping... and I am still waiting for rest of order. Very disappointed

Date of experience: December 3, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any frustration, we are unable to offer combined shipping for items ordered from multiple listings. However, if you are ordering multiple items from the exact same listing, we'll be happy to combine the shipping for you. For additional inquiries, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

GB
1 review
2 helpful votes
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DONT ORDER FROM UK
December 3, 2017

If u live in Uk be ready for a £13 extra charge on top of the 26 for the jumper, 7.99 for delivery and £1.01 for handling

Buying the jumper as a laugh and its costing £46
MANS IS HOT

Date of experience: December 3, 2017
Teespring S. Teespring Rep
over a year old

We truly apologize for any frustration, customers who order internationally may be required to pay additional fees for delivery, such as customs charges, and we are not able to predict or prevent these fees. For additional inquiries, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Canada
1 review
0 helpful votes
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I ordered what I wanted & had no hidden Fee's nor issue's with the delivery.
It said it would take up to 14-16 business days but arrived within a week with absolutely no damage.
Like I said, nothin but a great service & experience.
I'll happily be buying more off teesprings & also recommending it to all my friends & family.

Date of experience: December 3, 2017
North Carolina
1 review
0 helpful votes
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I got my Gildan hoodie with YouTuber logo on it just fine. The product was in great condition... Except for the smell. It had a smell of vinegar and was not at all what I expected. It came out with one good wash though

Date of experience: December 2, 2017
Indiana
1 review
2 helpful votes
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Amazing quality
December 3, 2017

Arrived before expected great quality fit well will be ordering again definitely will be getting my repeat buisness

Date of experience: December 2, 2017
GB
1 review
0 helpful votes
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Charged £12.60 per item in customs charges. For 3 items (one sent in error) its made my order incredibly costly. Instead of being offered a refund for the item I did not need, I have been offered credit. Truly appalling customer service.

Date of experience: December 2, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that one of your items was ordered unintentionally and we are happy to offer a store credit so that you may choose something else that you may enjoy! If you do not wish to utilize the store credit, you are welcome to send the item back for a refund. For additional assistance, please reach out to our Customer Support Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
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