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Teespring

2.1

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
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New Jersey
1 review
0 helpful votes
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Love this company
December 14, 2017

Amazing quality, service, shipping time and fun shirts... Will order from this company anytime I find something that I can't live without... That will be often!

Date of experience: December 13, 2017
New Jersey
1 review
0 helpful votes
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Scam
December 13, 2017

The tracking information they give you is phony. I noticed the site it links to still has a Teespring logo on the top, so I checked on the real DHL site and it says information not available. Ordered Christmas gifts from here and now worried they won't arrive. Never dealing with this site again

Date of experience: December 13, 2017
Teespring S. Teespring Rep
over a year old

We sincerely apologize for any confusion with your tracking information and we would be happy to review your order! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you

Maryland
2 reviews
1 helpful vote
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The best place to get Military shirts to show support. They shirts fit perfectly, the only issues is the price, wish they were a little cheaper, but I will continue to buy,

Date of experience: December 13, 2017
Michigan
1 review
0 helpful votes
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I have ordered a lot of shirts from Teespring, I have found the sizes all to fit, and to be of good quality.

Date of experience: December 12, 2017
Switzerland
1 review
0 helpful votes
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I found this special idea for an T-Shirt originally designed from Dave here. For me this design is double clear, the first means what is printed, the second means "i only give negative feedback" is in a company a hard word for the criticism from intellectual employees over his stupid management. So in the deep. Positive feedback from the management give oscillations, and negative feedback from employees compensates it. 5 stars for this T-Shirt idea, thank you Dave
APAG Elektronik AG

Date of experience: December 12, 2017
Florida
1 review
0 helpful votes
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I even ordered more tshirts prior to getting my first shipment. Had I gotten my first tshirt I probably would have not ordered more especially for that price.

Date of experience: December 12, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you were not happy with the quality of the item that you have received and we're happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Texas
2 reviews
0 helpful votes
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Just happened to catch this sale at the last minute. Very pleased with how the t-shirt fits, the design and the price. I wouldn't hesitate to order from Teespring again!

Date of experience: December 12, 2017
GB
1 review
0 helpful votes
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Brought a hoodie which was pretty thin for the price l payed and the delivery was longer than expected, l wouldn't recommend this company unless they address the quality and delivery issues.

Date of experience: December 12, 2017
Canada
1 review
0 helpful votes
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Really bad quality products. The shirt is very thin, and it was a little too small as well. The shipping also took a very long time for the product to arrive. Currently, I have ordered two products and one of them have arrived (hence I am able to say that it is not a great shirt) and the second one has not arrived, despite the confirmation email saying that it should have arrived last week. The tracking number was also last updated last month. I just want my product.

Date of experience: December 11, 2017
California
1 review
0 helpful votes
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This has been the most satisfying customer service experience I have ever had ordering from an online company! Lilibeth has been in contact with me from the very beginning regarding my order. Her follow-through and attention to detail has exceeded my expectations. She was friendly and helpful and was in constant contact until I was completely satisfied. I love the company and their products and because of her dedication to her job and her customers I will continue to order from Teespring. I absolutely recommend shopping here. What a pleasure. Lilibeth is a Rockstar! 10 stars!

Date of experience: December 11, 2017
North Carolina
1 review
0 helpful votes
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Shirts
December 12, 2017

They was nice. They do shrink a little, so I'd get a size bigger next time.
I wish they was all tagless t-shirts & had V-Necks.

Date of experience: December 11, 2017
North Carolina
1 review
0 helpful votes
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Great Product
December 12, 2017

Very pleased with the quality of the garment and the printing. I would wear the hoodie I got all the time if I could.

Date of experience: December 11, 2017
Canada
1 review
1 helpful vote
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Bad quality
December 11, 2017

T-shirt came with the image off-centre by inches. Looks terrible, like a small child printed it. Zero quality control. Paid a lot for it too. I complained; customer service asked me to send more photo evidence, then stopped replying. I will never purchase from them again.

Update: After a month and a half, a replacement arrived. The shirt itself is a better quality material, and the image is centred and brighter, with solid colours. I had no idea just how bad even the ink colour was on my original shirt. I am very happy they corrected their mistake and sent me another shirt. However, I still do not want to go through this hassle, so won't be using them again. Quality control would prevent this from happening. Get it right the first time.

Date of experience: December 10, 2017
Teespring S. Teespring Rep
over a year old

We are sorry to hear that you have received an item that was not printed correctly! Once a photo has been received, we will be able to proceed with a resolution, please contact our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US Thank you.

Illinois
1 review
0 helpful votes
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Love everything about the shirts I have ordered except for the red color looks more brown than red. Orders arrive quickly and fit true to size.

Date of experience: December 10, 2017
Canada
1 review
1 helpful vote
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Not worth it
December 10, 2017

Ordered a sweatshirt (one size bigger just in case), waited almost a month and I got one which sleeves are still short, the print on it way smaller than shows on their website and also it was printed misaligned... No purchase with them again... :(

Date of experience: December 9, 2017
Texas
1 review
0 helpful votes
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Awesome!
December 11, 2017

The moment I got my t-shirt I was so happy. The style and the fit were spot on! I love it!
Linda
Garland, TX

Date of experience: December 9, 2017
New Jersey
1 review
2 helpful votes
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Not happy
December 10, 2017

I ordered a shirt the beginning of November and have not received it. I called the number that was listed to call to track my order and just get the run around.

Date of experience: December 9, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you haven't received your order and we're happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

GB
1 review
2 helpful votes
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Still waiting...
December 9, 2017

Ordered a T Shirt weeks ago - still waiting for it to be delivered.
Could have made it myself by now - waste of time.

Date of experience: December 9, 2017
Teespring S. Teespring Rep
over a year old

We apologize for the delay! If your item has not arrived by the estimated delivery date, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Germany
1 review
0 helpful votes
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Im sorta not satisfied..
December 11, 2017

The quality of the hoodie was excellent but the print was horrible. So light that its hard to read it. I paid a lot for these hoodies I exspected a great item. This is a business hoodie to get my business out there. How am I supposed to do that if people can not read it?

Date of experience: December 9, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you weren't happy with the quality of the item that you received and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

New York
1 review
0 helpful votes
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Do Your HW
December 8, 2017

Ok, so this is a typical hoodie, fit as expected. The reason I'm giving 2 stars is because the print was WAY SMALLER than expected - you can barely read it, unless you are very close to the sweatshirt. Go with another company!

Date of experience: December 8, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to heart that you are not happy with the print on your item and we are happy to review your order! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
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