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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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Fantastic service, great communication, would highly recommend, my nephew is 100% satisfied, thank you
The first time I wore the t-shirt, I pulled it down and poked my thumbs right through the fabric making holes in both sides. The fabric was paper thin. Poor quality at best.
My order arrived as predicted, and I have no complaints. The T shirt was the one expected, and I have worn it often.
Ordered 2 weeks ago still not shipped and no one is responding to emails. My order was supposed too ship 12/18 it's 12/22 and still nothing. Csr won't respond you emails. Bummed this would have been a cool Christmas gift too. :(
We apologize for the delay, our Customer Support Team tries their best to respond to all inquiries within 24 hours. Please reach out to us again through http://teespring.force.com/NewCase?l=en_US Thank you.
I can always count on the quality of their tee shirts and the printing. I collect Poodle shirts, and they have a lot of cute ones. I get them when expected, and they are always good quality shirts and printing. I share my choices with my Poodle friends.
The shirt I received didn't look like the one featured in their add. The letters were tiny and printed just beneath the neckline - if I hook sunglasses on my shirt neck you can't see what the shirt says. I expected one thing and got another. Very Low Quality Control.
We apologize that your item was not printed as expected and we are happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Order the 13th. Not sent to printer till 18h will not get it till 29th not happy past his BirthdY and Christimas
We're sorry for any frustration, if your order did not arrive by the time frame advised in your confirmation email, we will be happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
The service of the online site was easily used, shipping was good, and Loves look of them. Waiting for Santa to make sure correct size. ;)
It fit just how I thought it would and it came on time. My husband loved it as a birthday gift. It fit perfect.
We ordered some shirts to support a local charity. While they did take awhile to print and ship, that's fine. We understood that that is how the ordering, printing and shipping process works. We are very happy with our purchases.
I really l enjoy teespring items. They fit very well shipping is very Good. The product s are very Good
I ordered 2 tee shirts on 12/11/2017 for Christmas gifts, received the confirmation email and said items would be here on 12/23/2017. I checked the tracking info on 12/19/2017 and noticed the the order was cancelled, checked with bank who said that the purchase was approved, checked the status again and noticed that the order was cancelled 6 hrs after purchase. Emailed them still no response, could reorder but it would cost $68.00 to ship in time for the holiday. Not happy at all
We are sorry for any inconvenience and we would more than happy to review your order. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Ordered on December 3, didn't even ship out until the 15th, didn't arrive until the 20th. Shirt size chart is completely wrong. It said a unisex 2XL would be 38" around, the shirt is an utter tent on me, only suitable to wear as pajamas. The picture of the shirt on the website showed it was centered and took up most of the shirt. Produce received has grossly off centered design and artist's name in large print. Artist's name was not on the shirt pictured. Fabric is stiff and scratchy. Logo smells of chemicals. Won't be ordering ever again for this overpriced crap.
We sincerely apologize that you were not happy with the quality of the item that you have received and we are happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I know buying on line can be a gamble! But When you buy from the US you kind of expect a certain level of quality! The hoodie felt cheap and the stitching was of a very low quality! I will say the print was very well done over all the top was a disappointment Sorry.
Poor quality, wasn't made aware of extra custom costs, poor printing, took forever to come and when it did it was thrown in a plastic bag with know protection and stank of glue. The quality is so poor that I'm unable to give the hoodie as a gift in which it was brought for. Can not believe the bad bad quality of these products. Not happy and will be taking my complaint further
We apologize that you are not happy with the quality of the item that you have received and we are happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
I placed an order on Nov 7th, and I never received the product. Plus, they charged my credit card for the full amount! When I contacted the customer service department, I was told my order never went through. I have documentation it did. I will NEVER use this company again!
We're sorry to hear that there was in error in the processing of your order and we are happy to offer a resolution! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered my sweater on September 20 for my Christmas party on Monday December 18. It was said to be here anytime last week but it is still not, I am disappointed with the deliver of my product and will continue to be until I get my sweater.
We apologize for the delay! We would be happy to confirm the status of your order, please reach out to us through http://teespring.force.com/NewCase?l=en_US Thank you.
Christmas sweatshirt they said would arrive 6th to 13th of December. Still not arrived on 18th, so even if it does arrive not much time to enjoy it. Was expensive sweatshirt as well.
Very disappointing, and not sure why they'd email me to write a review but here I am because they suggested it.
We're sorry for the delay! We would be happy to confirm the status of your order, please reach out to us through http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered a vintage camper Christmas tree t-shirt that I saw on Facebook on Nov. 17. It took nearly three weeks for the shirt to arrive and when it did, it was of poor quality and there was no paperwork or return label with the item. They have a phone number but you can not speak to a human and it directs you to a website to chat. The chat is only available certain hours of the day. I finally sent them a message on Facebook asking for their return address and they continually tried to get me to exchange the item instead of returning it. After three messages they gave me a return address and I shipped it back. Now, they can't find the item to issue a refund. I will NEVER purchase from this company again.
We're sorry for any inconvenience. If a tracking number is provided for your returned item and we can confirm that the package has been delivered to us, we would be happy to proceed with a refund for your custom made item. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
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Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for any inconvenience and we would be happy to assist you further! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.