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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I ordered 2 T-shirts in the end of november 2017. Until today only one of it got delivered. The tissue doesn't seem to be of high quality. It is very thin.
Package was shipped Dec 14th and did not receive until Dec 23rd. The gift was for a co-worker and our last day of work was Dec 22nd... now cannot give my gift until after holiday... disappointed. A friend ordered the same product after me and received hers 4 days before I did. Shirt looks fine, the only reason I would not recommend is because of the shipping time.
We're sorry to hear that you order was delayed in transit and we would be happy to review your order! For additional inquiries, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered two shirts mailing them to two different places with 5 miles of one another hoodie was mailed a week before t-shirt but yet t shirt came within two days of shipping and its been 2 weeks and im still waiting on hoodie when i contacted them on chat the 22 they said it was set to be delivered the 23 well it never came and i still dont have it! How does that happen? And why lie? Ive ordered from them this was the 4th year in a row but it is the last time i was suppose to receive in time for Christmas never again!
We're sorry to hear that you order was delayed in transit and we would be happy to review the tracking information provided by our shipping partners. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I placed an order on December 7th. Expecting to receive items in plenty of time for Christmas. Not only was I anxiously await 3 item on the 23 of December for Christmas presents. One never showed up and another was the wrong pillow I ordered. So I received 2 out of the 4 items correctly. The products are very well made but I do not know if I will place an order again. I payed $5.00 per item to ship. You think they would get to my home in a more timely manner. Now I have to figure out how to get the right pillow I ordered. Not looking forward that aggravation.
We sincerely apologize that you have received an incorrect item and we are happy to offer a resolution right away! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Ordered a tshirt per sizing guidelines. Way too small. Contacted customer service twice with no response. Item too small & unable to wear. Very disappointed. Would not recommend ordering from this company. XL fit like a M
The T-Shirts I ordered are excellent in design and quality, everything as expected. When problems with the shipping (Germany, DHL) occured and I needed help from Teespring, the promised response time (24 hours, one business day) was not held. In fact, even up to now I have got no answer. The shirts arrived 3 days later, I tried to notify Teespring - no reply until now.
I love these t-shirts! The quality is excellent and the sayings are perfect! I always look forward to new emails!
Good site easy payment the shirt was as i had expected worth thr money now i can trol my friends
Op redmercy
Too pricey! Charged double the shipping on 2 shirts, when I was suppose to get 50% off second shirt. Both were shipped separately. Quality is great.
I paid $12 in shipping in order to get my shirt delivered by Christmas, because the website gave me no other shipping option. The package was supposed to be delivered between December 18-21 and still has not arrived. I emailed customer service and never got a reply.
We're sorry to hear that your order was delayed! If your order has not yet arrived, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
MY TEE WAS BLACK WITH BLACK LETTERS. I MAY HAVE ORDERED IT THAT WAY (HAVEN'T CHECKED YET) BUT WOULDN'T SOMEONE QUESTION THAT? TEE IS VERY LIGHT WEIGHT. NEVER AGAIN. NEVER AGAIN
We are sorry to hear that the design that you created was not printed as expected. As previously advised by our Customer Support Representative, we are happy to offer a discount on your next order from a design that you create.
For additional inquiries, please reach out to us again through http://teespring.force.com/NewCase?l=en_US Thank you.
Order took nearly a month to be delivered and the quality and packaging not up to standards. Very poor shopping experience
We apologize that you were not happy with the quality of the item that you have received and we are happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Decent quality. Non refundable terms does not make me happy. I like the shirt otherwise. The shirt is way too big man!
We're sorry to hear that the item did not fit as expected and we are happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
... but room for improvement. Satisfied with most aspects of this transaction: A conscientious company, worth doing business with.
Love the items. Perfect quality in every area. Will always order from this company. I love that you send updated emails and shipping is important. I received my order on time.
I ordered my daughter a shirt she wanted from santa on Christmas. I placed my order early November. Now it's a day before Christmas eve and I ain't got HER SANTA GIFT I am truly pissed the f*ck off! They are sending me my shipping money though, But not I want a full refund. This is truly ridiculous.
We sincerely apologize that your order was delayed and we are happy to assist you further. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
There was a problem with my order that really wasn't the fault if Teespring--it turned out that the deep green of the shirt made the black on the image hard to see. Nonetheless, they reprinted on a different color and got it to me in time for Christmas. They went above and beyond, and delivered a well printed, high quality item. I highly recommend them and should I ever need to work with a company that does what they do, I would work with them in a heartbeat.
I'm between a medium and large, ordered the large and after a wash and dry it fits perfect! Design is well transferred. Thank you for a quality product.
I ordered a sweatshirt for my son that after following the size chart came in too small. I emailed Teespring and they immediately printed us a new one in a size larger free of charge. Very happy with their quick service and response to my email.
Order came on the day it said and awesome quality will definitely order again, and would recommend to anyone
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that you were not happy with the quality of your item and we are happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.