On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a t-shirt, and a mug with the same graphics. A color on the graphic is supposed to be purple, but it came to me on both, pink instead. The add for the iteams showed the correct color, and they both looked good. Even my 3 year old daughter knows it is pink, and told me so. For the price of a $25 t-shirt, and a $15 mug. You would think you would get what was advertised/what you paid for. Not happy with the final products.
I recived a mail on december the 14th that my mug was shipped and I have not recived yet! (january the 5th)
We're sorry to hear that you haven't received your order and we're happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
This company is really a great company. I have never had a problem when ordering. I had to order a new item because the other item was too small and they got right on it for me. Great customer service for sure.
I just placed my third order with Teespring yesterday, obviously I liked what I got and had to come back for more! I love the creations I can find while browsing, that I didnt even know I wanted! I just found the perfect tee for my brother for his birthday, Im very excited to give it to him and looking forward to my second tee as well. I will be recommending Teespring to all my fellow T-shirt lovers!
This is the best shop ever, it has clohtes, and has big sizes. It has also armbands and mugs and tings. It can be a little expenzive sometimes. You can degsin your own hoodies ans t-shirts.
I love the sweatshirt and it's nice, warm, and confortible. I wear the sweatshirt just about single day. So I have to wash the sweat shirt just about everyday and I love the fact that it don't shrink when I do wash it.
I ordered two shirts on the 7/12 for Christmas and did not receive them until 29/12. After paying with my credit card I received my receipt and noticed a shipping charge of $15.99 for each tshirt even though I had ordered them in the same cart and they were going to the same address. I sent an email asking why and was told they were manufactured at different sites and I could not cancel as production starts two hours after order. If production starts two hours after I ordered why did it take a further three weeks to receive the tshirts. They arrived at the same time with the same delivery driver and both were made in Honduras. A tshirt that started as $30.39 cost me $47.48 and took 22 days to arrive. UN bloody ACCEPTABLE!
We're sorry for any confusion, our items are custom printed in either the United States or in the the United Kingdom. If your items arrived after the estimated time frame provided in your order confirmation email, we will be happy to further assist! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I never received my Angel sweater, the tracking stopped displaying any info as of Sat Dec. 23rd. Can someone please help me with this issue
Thank you for reaching out to our Customer Support Team as well! Your replacement order will be delivered January 16 - January 18,2018, and we appreciate you giving us the chance to make this right. We hope you love your new Hoodie!
One time they shipped me a different order lol. Another time, they didn't include everything in my order that I ordered. They did end up shipping me the correct order (one other time still pending). The preview online doesn't match what you actually get, like if you're a bigger size (XL-5XL) your item will look a little off/funny. I don't recommend teespring for bigger sizes but for everything smaller than an XL it's cool. Other than that they're alright, I guess. Still would recommend finding some other business before bringing up teespring to others.
We see that you have placed quite a few orders from us and really appreciate your business! We're sorry for any incorrect items that you have received, if there are any unresolved issues regarding your orders, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
My product has yet to arrive, it has been sitting at the same facility since 12/21. This was a gift and it's still not here! I will never order from your company again.
Color was totally off, every piece I ordered shipped from different parts of the US, No phone number to speak with someone over the phone about the lost order, took them 4 business days to response to my emails
We apologize for any frustration, please continue to work with our Customer Support Team regarding your reprinted items that are currently in Production. We hope that partial refund that has been issued has posted and we look forward to resolving this for you soon. Thank you.
The staff at Teespring made sure everything was correct with my order. I will order from them in the future!
The t shirt I purchased for my grandson was the biggest hit of all. He like it so well he put it on Twitter and received over 1000 likes and over 250 retweets! Teespring has the best graphics and funny statements. I highly recommend this site!
I ordered some things as gifts. They weren't printed so I did not receive the items. If Teespring doesn't meet their quota, they don't make the items. Lousy business. I would give zero stars but it was not an option.
We're sorry for any frustration, when a listing does not reach the required minimum amount of shirts required for printing, no one is charged; this feature allows people to make and sell their ideas on our site with no upfront cost. For any additional inquiries on how Teespring works, please reach out to us through http://teespring.force.com/NewCase?l=en_US. Thank you.
I purchased an adult sweatshirt for my daughter because in the advertisment it appeared to be a nicer quality than the kids sweatshirts. I wouldnt have purchased any clothing from this company if I would have known what I was getting.
Before I ordered I went of Facebook to read some posts and see what other people were saying. All of the posts were positive. After I received my items and was not satisfied I made a comment on their page and they kept deleting it. After watching their page for a while I could see that negative posts were being deleted left and right. Wont be ordering from them ever again.
We're sorry to hear that you weren't happy with the quality of your item and we are always happy to help! Concerns that are brought to our attention through Facebook are not deleted, we respond through Private Messages, and these comments are not made public due to the personal information being sent. If you have posted a comment and we missed it, we apologize for the inconvenience and we hope you give us the chance to make this right. Please private message us on Facebook or contact us through http://teespring.force.com/NewCase?l=en_US so we can assist you with your order. Thank you.
These people are making millions of dollars by providing the worst service. I used to buy from Zazzle and CafePress never had an issue but I decided to try something different and I paid the price
We're sorry for any frustration, please reach out to us! Our Customer Support is always happy to help with any issues regarding an order and can be reached through http://teespring.force.com/NewCase?l=en_US. Our Seller Support Team has any information that you may need regarding your listings and they can be contacted through email at [email protected] or through their chat at https://teespring.com/designs Thank you.
Price was a little high and shipping wasn't combined for multiple items ordered at one time. The product did seem to be in good condition.
We apologize for any confusion. Items ordered from separate listings do have individual shipping charges and there is a discount on shipping for multiple items ordered from the exact same listing. For additional inquiries, please reach out to our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US Thank you.
I placed and order on 1 November 2017 and still have not received the order. I also emailed them on several occasions and have yet to receive any correspondence thus far. There are very limited ways to contact this company but I am sure it is because they do not want to hear all of the complaints coming in. If you do however, order from them ensure that you order 3 months ahead of the time that you want the order. Good Luck!
We sincerely apologize that your order did not arrive on time and we are always happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
Loved the shirt. My co worker and I wore it to work 2 days in a row! I ordered a 4x, I normally wear a 3x and this fit just fine. Will order again!
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize that your item was not printed correctly and we would be happy to offer a resolution right away! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.