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Teespring

2.1

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
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Australia
1 review
0 helpful votes
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Awesomeness
January 8, 2018

My last experience with teespring caused some confusion. I sent an email and I had a reply with in 30 mins. Your customer service goes above and beyond oh and your shirts are pretty awesome too

Date of experience: January 7, 2018
GB
1 review
0 helpful votes
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Rob dyke top
January 8, 2018

I ordered this top through one of my favourite youtube channels I knew it was going to take awhile before I received my order as I'm from England. But i was informed when my order was made and then when It was on the way which is very reassuring as it takes awhile for the order to arrive with it being another country.

Date of experience: January 7, 2018
Maryland
1 review
0 helpful votes
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Quality and service are excellent! Ordered a size that was too small and they offered to make me another one without hesitation. Truly a rare find these days!

Date of experience: January 7, 2018
Virginia
1 review
0 helpful votes
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Awesome
January 8, 2018

The t-shirts came on time and they were great quality. Very satisfied with the products and so was my boyfriend. I'll definitely order again.

Date of experience: January 7, 2018
Illinois
1 review
0 helpful votes
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Never got my package and I ordered it months ago. Was supposed to be shipped a long time ago but was never printing.

Date of experience: January 6, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you did not receive your order and we would be happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Wisconsin
1 review
1 helpful vote
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Amazing hoodie
January 8, 2018

When I bought the hoodie it was supposed to come in late January early February but it can Im late December. Very nice hoodie, a little bigger then I thought it would be but it was just like the picture and it is amazing! I love it!

Date of experience: January 6, 2018
California
4 reviews
4 helpful votes
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Good service
January 8, 2018

Good service and prompt delivery. Just needs some spell check and grammar check for some sellers. I have bought several items from this website and am always pleased.

Date of experience: January 6, 2018
Canada
2 reviews
1 helpful vote
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Great quality!
January 8, 2018

Great quality shirt, went thru the wash with no problems. I wash in cold water. Watch the sizing charts tho. I'm in Canada and i ordered shirts 2 sizes bigger than i would get at the store in Canada, based on teeSpring's sizing charts online. Consequently they fit well but would have been too small, using regular s, m, l, xl sizing I was used to in the stores in Canada..

Date of experience: January 6, 2018
Louisiana
1 review
1 helpful vote
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I spend quite a lot of money with T-Spring Shirts and the products very good. I just wish that they (Whoever they are) would offer regular Sweatshirts more ofter (Not Just Hoodies). Where I live everyone I know wears Sweatshirts about six (6) months a year. So often the case, they only offer Hoodie Sweatshirts, Not Just Regular Sweatshirts. PLEASE, I have written many letters about the to no avail.
Sincerely, James White

Date of experience: January 6, 2018
Utah
1 review
1 helpful vote
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Best quality tees!
January 8, 2018

I just love your shirts! I love the sayings and the quality of your tees are great! I will defiantly re- order more items from you

Date of experience: January 6, 2018
California
1 review
0 helpful votes
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Order a tee-shirt on Nov 25th, plenty of time for Christmas. Original delivery date was given as Dec 14-18. It is now Jan 6th and I still have not received my order. I reached out to Customer Care and have not had a satisfactory response. I would advise anyone considering ordering from this company to reconsider, as you may find as I have that they will take your money but not deliver the product.

Date of experience: January 6, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your Tee was misdelivered! For further assistance, please respond to the most recent email sent by our Customer Support Team regarding the package. We look forward to assisting you further. Thank you.

Germany
1 review
0 helpful votes
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Very great quality highly recommend to anyone! They have a lot of options in everything they sell! I have bought a lot of merchandise through them and I have never had any problems with anything I have bought

Date of experience: January 6, 2018
Texas
1 review
0 helpful votes
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Best sweatshirts!
January 8, 2018

I purchased two Christmas sweatshirtsand they were perfect! Not only was the design exactly as pictured, the quaity of the sweatshirts were better than I expected! Very thick and heavy duty shirts! I know I waill purchase more from this web site.

Date of experience: January 6, 2018
New Jersey
1 review
0 helpful votes
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Great Service!
January 8, 2018

Great Service! Fast delivery, I would purchase from you again n I love your easy way to Track the steps

Date of experience: January 6, 2018
Missouri
1 review
0 helpful votes
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I ordered so many I forgot by the time they came what it was I ordered. Most the time it takes 3 weeks from the time I order. Love the product, one sweatshirt has little fur balls on it for $50.00 I think that is not cool. I love the saying for the most part. I delivery sucks though, and that is the only reason for the 3 stars.

Date of experience: January 6, 2018
Canada
1 review
0 helpful votes
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Slow go
January 8, 2018

I received my item almost 3 weeks later than was originally predicted. It was a Christmas sweater, and it didnt arrive until early January. Had I of known there would be great delays I would not have placed an order

Date of experience: January 6, 2018
Canada
1 review
0 helpful votes
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Customer Service WOW!
January 6, 2018

Listen Teespring has great stuff AND more importantly great STAFF! I ordered my Christmas sweatshirt a little late in the season, I did not opt for faster shipping because well I hoped it would arrive. It didn't. BUT when I inquired as to its whereabouts?/ I got the best replies immediately (S/O to Jennefer :) Plus the sweatshirt is fabulous. These guys are great. Really great. And I bet they deliver really fast if you are not cheap like me. Sweatshirt is so cool I am wearing it now and it is no longer Christmas. Thanks Teespring. Will certainly be ordering from you guys again. Xx

Date of experience: January 6, 2018
Illinois
1 review
0 helpful votes
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The items are decent when they arrive but EVERY SINGLE ITEM is charged for individual shipping, even when the items ship from the SAME PRINTING LOCATION. You can ask for the situation to be looked into but they won't look, they give "boiler plate" answers and refer you to the FAQ page... not personal at all. There is NO CUSTOMER SERVICE.

Date of experience: January 5, 2018
Teespring S. Teespring Rep
over a year old

We're sorry for any frustration! All of the listings that offered on Teespring are created by different individuals and may be printed at separate times, possibly even at different locations. If items are ordered from the exact same listing, we are always happy to combine shipping. For additional inquiries, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Massachusetts
1 review
0 helpful votes
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The Dragonball-Z sweatshirt I ordered was awesome! My son asked for it and loved it. Said it fit perfect and was exactly what he wanted

Date of experience: January 5, 2018
Washington
1 review
0 helpful votes
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I had an issue with my order, and when I contacted customer service, Robert took excellent care of me, resolving my issue quickly and professionally.

Date of experience: January 5, 2018

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267
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