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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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Firstable that size. I didnt expect that would be that long and big. Im very unhappy with quality as well. I was sure that will be beautiful like on the pictures. Thats looks like horrible longs leeve to sleep at least and just nice sentence on it. Im not gonna wear it for sure and that was the last time i bought something on line. I feel like i wasted my money
I bought a hoodie for my sister with lupus. She absolutely loved it. It was perfect. Beautiful color, excellent graphics, and the size was true.
I purchased a long sleeve shirt that did not fit me. I reached out to teespring and was immediately assisted. I was very pleased with their customer service and will most definitely order from them again! I would like to personally thank Lilibeth for reaching out and not hesitating to help me.
I ordered a t-shirt and a sweatshirt both with the same design. Delivery was much slower than promised and I was charged two separate delivery charges even though combined shipping is offered. Printing on the sweatshirt not very good either.:-/
We're sorry for any frustration! All of our items are custom printed and items from separate listings may print and ship at separate times, possibly from different printing facilities. If you are ordering multiple items from the exact same listing, we'll be happy to combine the shipping for you. For assistance with your unsatisfactory item or any additional questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Ordered product on February 1st. Was told I would receive it between February 10 th n 15th it's the 19th today and still yet to receive it.
We're sorry to hear that your item has been delayed in transit and we're happy to review your order! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Ordered three items... One item has arrived and is smaller then expected.one item supposedly has shipped. Third item cancelled... They claim my card was denied, however, the other two items ordered at the same time we're not cancelled due to this so called "card denied" excuse. Customer service was too incompetent to be of any help. In fact the customer service rep wanted me to email him my complete credit card info... including the three digit code from the back of the card and the expiration date... figure he was trying to scam me so he could steal my credit card number... that is how shady this business seems to be.
We're so sorry for any confusion! Orders requested from separate listings are submitted as individual charge authorization requests. We were not able to obtain approval from your financial institution for one of the items requested, both attempts were declined. As previously advised, we do suggest reaching out to your financial institution for additional information on the transaction. Also, we apologize for any frustration, please review the communication sent by our Customer Support Team, as the financial information requested by our representative did not include your full credit card number or card security code. For additional assistance, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
Was told to go 2 sizes bigger than normal size and well the shirt was so big it was un useable.
Totally disappointed.
We're sorry that your item did not fit as expected and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Address and qty ordered wrong. Emailed right away and surprise nothing we can do but give you a credit on the second item. I am disputing when they could just give a credit. I still have not received the order. BEWARE! NEVER ordering again on these sites! Should've known better!
We're sorry to hear that an incorrect quantity and address was submitted to us for your order! We begin production on our custom printed orders right away and apologize that we were not able to make the changes that you requested. Per the tracking information, the package is currently in transit and is being returned to us. As previously advised, we will be happy to reship the desired item to your updated address. To utilize the courtesy Store Credit that was offered by our Customer Support Team, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
Products are great. Print is nice. Quality is nice. Size is nice. Find a way for my girlfriend to not steal it and you have a customer for life.
I paid for there product and never recieved any of then they told to phone customs to see if it was there no help what so ever but had no trouble taking the money off my credit card
We're sorry to hear that your order was delayed in transit! For additional assistance with your order, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
I didnt care that much about long shipping times or even that i had to pay like 20$ extra on shipping charges on already expensive items. BUT when the product wasnt even well printed i was verry disapointed. The prints looked like they made a first pass on painting but then forgot the second coat. The white print on black shirts came out looking half transparent and patchy. Both on custom shirts and ones in their standard shop but the custom one was way worse.
We're sorry to hear that you were not happy with the quality of the items that you have received and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Overpriced already, then an extra $10 postage for two items. Surely theres enough profit already without having to rip people off with your high markup on shipping?
We're sorry for any frustration! All of our items are custom printed and items from separate listings may print and ship at separate times, possibly from different printing facilities. If you are ordering multiple items from the exact same listing, we'll be happy to combine the shipping for you. For any additional questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Very misleading with shipment costs had to pay nearly £20 over price of jumper and shipment which i would never have ordered if i had known
We sincerely apologize for any confusion! All shipping costs are shown in your shopping cart at the time of checkout. For customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. If you have any additional questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Disappointed. Some of print came off with first washing. Still is wearable but not near as nice. Worried about each additional washing.
We sincerely apologize that your item was not printed correctly and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I ordered my hoodie from them on January 17th 2018. It took two weeks to process the order and it was sent DHL and arrived at the processing location here in Salt Lake City and assigned to a third party delivery service on Tuesday the 6th. It is now Tuesday the 13th and I just got it. I would have loved to be able to wear it when my daughter was in town over the weekend but sadly it was not the case. When I contacted customer service, they asked me to wait another 3 to 5 days then I found out that they just gave it to the post office here!
We're so sorry to hear that your order was delayed in transit and we have issued a refund for the shipping cost of your order. For any additional questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Great product. Nice and comfy.
I got charged twice for the exact same jacket. So now I have 2 jackets that are the same. Working with the company right now to resolve the mishap. Other than that GREAT HOODIES. I LOVE THEM.
We're sorry for the inconvenience and look forward to resolving this for you soon. Thank you for your business!
I ordered a shirt for my wife for Christmas and never received it. Had to email many times and show them my account to prove I payed for the shirt. Ended up with a shirt for myself. What a joke this was. Will not be using this place. And told my friends and family that I referred not to use them either. Bad service and quality of print is horrible.
We truly apologize for any frustration and hope that the item that you received arrived without additional issues. For any further inquiries, please reach out to our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US. Thank you.
Kept me up to date through the whole process. Fast postage from overseas. Good quality item. Highly recommended.
Don't expect the print on the front- the front is plain and that's fine if you're on a barstool. Took as long as they said it would, which was weeks. Nice shirt quality.
We apologize for any confusion! We offer listings with print on both sides of our garments, depending on how the item was designed. For additional inquiries regarding your order, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I ordered a sweatshirt, $39.99 2 XL, a T-shirt $19.99 XL and was SOOOOOOOOOOOOO DISAPPOINTED! They were 2 difference between the two sizes, HONESTLY! Almost $80.00 for $#*! that is an embarrassment to give as a CHRISTmas gift! Still pissed I ordered on line! NEVER AGAIN!
We're sorry to hear that your items did not fit as expected and we're always happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
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Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that your item did not fit as expected and we're happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.