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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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My items haven't arrived long past the delivery date. After contacting my local post office, which wasn't able to provide any information, Teespring was very supportive all the times I contacted them providing any available information about tracking the parcels and even offered reprints of my goods at no cost!
Ordered a Joe Cool Sweatshirt. Best sweatshirt ever. Very warm, comfy, great fit, awesome print. Delivered on time. This is my second order with Teespring, will definitely order more items.
I got notification that my package had shipped. 2 weeks later I checked and they said the hadn't made it yet. 4 weeks later I get a survey and the items still haven't arrived. Don't lie to me that you shipped it if you haven't made it yet.
I have ordered several times and they never disappoint! Great product and great service! My husband and daughter love the shirts and sweatshirts we ordered graphics were wonderful and the sizes we perfect!
I placed my order in December and I am still waiting for it. Its crazy that a t-shirt and a hoodie could take so long to get to Australia from the US... Im assuming it was put on a boat.
We're sorry to hear that your order has been delayed in transit and we would be happy to review the current status! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Got the jumper but I didnt have the text on the arm, Feelsbadman. Hope I can get some moral support for this problem. Luckily I was looking nice, bare gyal were asking the snap and that
I had not used there service before, and I was curious. So, I put a shirt together as a test - so I was a little anxious to see what I was going to get (Was this going to be a waste of money?). It arrived, and I was very pleased.
The price is reasonable, the shipping was down right cheap. And the shirt was everything I was hoping for.
Add more options on what to male and shorten up the shipping. But I till like it. And also make more options like make the sleeve of the shirt a different color.
I liked the coffee mug but it came with a note in it that said " UR GAY " I have contacted Mark Dice to let him know. If this is your bushiness standard I am not impressed.
Stop selling the mugs if you don't like the message.
We are very surprised to hear of your experience. We’ve never had an issue like this before. We have sent a private message requesting your order details, as we have been unable to find any orders on this listing with your name. If true, this is obviously unacceptable and we will take appropriate action with our third party fulfiller.
I even order a size larger to sleep in or use as a swimsuit coverup when Im traveling. Easy to launder, wrinkle resistant, and no scratch white tag to annoy me!
Everything went well. My experience shopping was care free and stress free. I would give a five but... nobodys perfect.
I had an excellent experience with this company. Bought from them twice now and had one customer service experience with them. The service agent was exceptionally kind and patient and overall one of the better customer service experiences I've had. I would highly recommend this service.
Wonderful Products and fastest shipping! A+, I have ordered several items and have alway been 100% satisfied. THANK YOU
I love shopping here but I placed a question with a full explanation before I ordered my last shirt and was pretty much ignored. If more care had been taken to read my question and get more information as to why it was asked then maybe a higher ranking.
We apologize that your inquiry was not answered thoroughly and we are happy to further assist! Please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
The status shows my purchase has shipped as of Feb 7th but expected delivery is Feb 14th. 7 Days for delivery through the mail?
We apologize for any frustration, all delivery time frames provided are estimated. If your item arrives after the latest estimated delivery date, please reach out to us for further assistance through http://teespring.force.com/NewCase?l=en_US. Thank you.
Delivery was very slow (outside the promised dates) but they did eventually arrive
Printing looks good - hopefullyit will last well. Hoodie seems to be reasonable quality T-shirt is very thin material. Both fit well.
We're sorry for any confusion! We always appreciate your feedback regarding your order and you are welcome to wait until you have received the item to let us know if there are any issues. For additional assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I've ordered several shirts from Tspring.com. Each had my own unique message. The product delivered was as I would expect it to be. Soon, I'm going to submit a design to be printed and I believe it will be of the same quality as all the others. Thanx!
Out the package the sweatshirt looks great after about a week it time to wash it and followed the instructions and even washed it on a gentle cycle. It's not my first time purchasing items like this. After gentle washing the sweat shirt looked like someone had taken sandpaper to it and removed almost half of the picture. It also collected every piece a lint from the wash machine. I did not dry it just let it hang dry and it looks pretty bad. Kinda like a bear rubbing his back against a tree to soothe and itch. Poor choice on my part, never again.
We're sorry to hear that your sweatshirt was not printed correctly and we are always happy to help! Please contact out Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
This is my first and my last time from this company. When I received the hoodie it was a little big than I expected. Also it had a hole under the arm part.
We're sorry to hear that your hoodie did not fit as expected and that it arrived damaged. We're always happy to offer a resolution, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
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Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for the confusion and we would be happy to review your order! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.