TeespringReviews 2,169

I am so pleased with my experience with Teespring, I ordered a shirt from the YWA shop and it didn't wind up fitting me very well. I'm 5'2" so the small was still very long and a bit baggy on me. I emailed customer service and Ruel was super helpful and sorted it out very quickly.
I do a fair amount of online shopping and that can come with issues in understanding sizing especially with clothing, and I'm always so happy to find places with good customer service. I'm sure it isn't easy to keep on top of all the customer emails, and even still I was able to have a clear conversation with Teespring through email, and got help especially from Ruel!

We ordered a red hoodie with an image on the back. There was a spot missing on the image in the back and a hole in one of the pockets. I immediately emailed a complaint with pictures of the damage. I received an email a week later asking for more pictures. I sent them the same day of the email. I received no response. I emailed them 2 more times and made another compliant but havent received a response. It has now been a month since we first made a compliant. $57.00 for a hoodie made from cheap material and a hole in the pocket. Horrible customer service and crappy products. Save your money and time.

I've ordered a hoodie back in December and got an email for when it should be expected to arrive along with a tracking number for the package. The tracking number doesn't work and I've never received the item. When I've sent emails to fix the issue I was met with no response at all from this company, I've tried other ways to contact them for a refund but nothing has worked. Don't buy from this company if you think you're going get something in return, all they are going to do is pocket the money then ignore you when you ask about your purchase. This company is just one big scam and I would never recommend this business ever.

Today is 12/17/18... I placed an order on 12/1/18 for the NPPD: North Pole Police Department tshirt and checked the box for shipping to be guaranteed by 12/8/18 as I needed it by a specific time. Not only I have not received the order, the "tracking" provided to me telling me it was given to the USPS on 12/12/18, it was out for delivery on 12/14/18 is now saying its "undeliverable" and USPS is saying they never received it. Email support is a joke and DHL ecommerce is absolutely no help. I will make sure to tell everyone to stay as far away from this company as possible and not learn the $34 dollar lesson I have learned. It's no wonder they dont offer a customer service telephone number, it would constantly be busy from other reviews I am reading. I am guessing I have little to no hope of receiving a refund undelivered goods.

"Hats off" to Teesprings customer service representatives! The problem I had with a misprinted (what I called overspray) t-shirt was handled in a very professional and timely manner. I merely sent a photo of the misprinted shirt, their team reviewed the issue, and agreed to send me another a reprint. Teespring only asked that I donate the shirt to charity or someone whom I know in need. Both the original shirt and the replacement arrived sooner than expected. And, the final shirt was indeed a spectacular reprint!
***The reason I chose not to give a 5 star rating is that sticter quality control measures may be necessary.***

I originally ordered a sweatshirt from Teespring for Christmas. When it came, there was a stain on it. I was disappointed, however, after getting in touch with Nancy from customer service, she automatically sent me out a new sweatshirt, at no charge, IN TIME for Christmas and even told me not to worry about sending the stained sweatshirt back! My situation was handled very professionally and in a very timely manner. Nancy was very apologetic and offered me several options to choose from in order to satisfy me. Thanks so much!

The Teespring Company shipping the Lucas the Spider is a bad business all the way through. Any business that cared about customer service would apologize and update customers on the status of their order if it was going to be late. Some of the better companies would have even offered a refund if the delay was to long for the customer. A good company would update customers again if they found there was a defect with the product. They failed completely.
My Lucas the Spider order stated: Estimated Arrival: Fri, Oct 26 - Tue, Oct 30. When it didn't arrive I had to contact Teespring to find out what happened. They stated: You can expect to receive the item in November, and you will receive another email with the tracking details as soon as it becomes available. When it didn't arrive in November I had to contact them again. They stated on Dec. 3rd: by the end of the month the rest of the orders should be in the mail. Well I finally received it and the voicebox doesn't work. Now I find out I have to go through Teespring again for that.
BUYER BEWARE, is what I should have thought. From now on if I don't recognize it as a reputable company I will check the ratings first.

I received my sweatshirt and upon opening the package I immediately saw that there was a small, red dot on the front. I look like maybe it was from a red sharpie. I contacted customer service and in less than an hour, I received a reply. They immediately offered to replace the sweatshirt. As an added bonus, they requested that I donate the defective one. So not only are they a stellar company, but good humans to boot! I was so pleased with how they handled the issue, that I went on and placed another order for a T-shirt my son had requested! Thanks!

As a first time shopper at Teespring, I found a GREAT shirt for my daughter in colorguard. I bought it easily, it shipped quick, and I received it fast. However, when it got here, I realized it was not going to fit my daughter. So I contacted Customer Service, and they replied the next day. They told me I could donate the shirt I had received rather than returning it, and they told me they would reprint and ship me out another. They even linked me to the sizing page so I could be sure to get the right size. The correct shirt arrived a couple days later! Amazing customer service!