TeespringReviews 2,169

I thought I purchased 1 shirt, however when I got my order confirmation, it showed 2 shirts. I immediately contacted them via email within 4 MINUTES of the order to request a modification of the order. Their cancellations and amendments policy states that orders can be modified before production which can be as soon as 2 HOURS. I doubt my order went to production within 4 minutes. I did not receive an email back from them until the next day (other than the autobot reponse about receiving my initial email). They stated that my order had already gone to production and could not be changed. I sent another email reminding them of their policy. After no reponse, I sent a third email asking for them to confirm my cancellation of the order. I received a response to this email basically stating the same thing their first email said. It is just so wrong for a company to display such a lack of integrity. I will never make a positive recommendation for them. Very dissapointed.

P.S. I see that I am not the first victim of this type of treatment. I wish I had read reviews before purchasing.

I ordered two shirts I created in the site. They came to me printed crooked and off center and out of place from my design. I had reached out for a refund as these were business shirts I needed for an event and they took their time to contact me back. I was asked to take various pictures proving the $#*! job they did. Once I did that, they ghosted me. Haven't been able to receive a refund let alone a response after 3 more emails attempting to get them to acknowledge the fact that I was left hanging. This company is a scam and fraud. They do not care about you and are out for your money. The shirts also had stains and stunk really bad of vinegar. Not sure what they use to print but got I had to get them out of my house. On top of all of that, I had ordered the highest quality of shirt to only receive some fluted baggy shirt thats size was inconsistent from top to bottom. This company simply sucks and they dont care. Do not buy!

I ordered two shirts and went to check out. It never showed me a preview of my order. I paid and then it shows four shirts ordered.
I immediately emailed to get my order amended, (there is no phone number). The site states you have two hours to amend an order and I get an email about 6 hours later telling me that they will not amend the order because the shirts already went into "production".
LOAD OF CRAP! They took me for an extra $50.

I am sorry that I have to write this review. I recently purchased a tee. It did have prompt delivery, although there was a blatant mispelling on it. I emailed the Company, and surprisingly heard back the next day. I was requested to upload a photo, which I did. That was the last and only communication I have had with them. I have sent them numerous emails since and have never heard back. I feel my only option is to stop my payment and write this review. I am hoping MAYBE someone will now contact me! Buyer beware!

Ordering process went smoothly on two separate occasions. Orders arrived within expected time, seemed longer but probably because i wanted my stuff... t-shirt i received was printed great, got detail in a complicated design. Quality of shirt itself is nice, soft and lightweight, roomy but not huge. Same for hoodie i ordered later. Nice print, hood of same quality. A soft, lighter than expected cloth. Fits well, love it. Overall 4\5 stars because the price of each was high, i guess pay for good work and materials,.

I received a package that I hadn't ordered and couldn't figure out who had sent it. I checked with this company because of a previous order that I couldn't remember what it was. Long story short they researched my request and provided me info from my original order and confirmed the mystery package wasn't from them. They were very helpful, professional and went above and beyond todays business practices for most companies, I will be a return customer and recommend them to others.

As a marine combat veteran I ordered the USS O'Brien DD-975 T-shirt. I ordered two. When they arrived I immediately noticed the word destroyer was missing the letter S. I emailed the help line. I was advised that I could get store credit. I asked for a name and number so I could call. I mentioned my concern that the shirts should not be sold with the error to veterans. I was told it was out of their control but that they agreed to refund my $49. I cannot believe they're still selling this shirt and that the designers are not correcting the spelling errors. Unbelievable. I'll never use this shady business again. No contact numbers. No integrity.

Bill DuBois
Semper Fi

I ordered a hoodie a month ago. The expected delivery date has come and gone.

I have e-mailed Teespring multiple times to ask where the hoodie is, and to inquire as to why the tracking info hasn't been updated for the last 3 weeks and no one has gotten back to me.
I tried calling the toll free number, but all that does is make you listen to a recording that tells you to email them or use their live chat.
Well, no one responds to the e-mails I've sent and the live chat feature doesn't even work.

I am now starting the process of having the charge refunded on my credit card, as the total lack of communication from their "customer service" is worrisome, and leads me to believe we've been ripped off by this site.

My kid is upset, as this was a purchase she made using her Christmas money, and she has NOTHING to show for it.

Do not waste your time or your money with them. They don't seem to give a crap about their customers.

I am writing as a recent customer whose order received was the incorrect sized item. At first I dreaded the process of returns and endless requests for the correct item. To my surprise the customer service team went above and beyond your everyday customer service. They worked diligently to ensure the order was corrected. During the expeditious progression the team provided continuous updates allowing me to carry on without having to query as to whether or not my order was being produced.
Excellent job team Teespring. I highly recommend and look forward to conducting business again in the future.

I am in a rock band. T-Shirts and Merch is not my thing but a necessary part of the band world. I wanted to find something simple to give our fans a chance to buy a T-shirt without me having to worry about sales and product. Teespring sounded perfect! My first attempt with the company went really well. I even purchased a sample and everything was great. So decided to go all in and set up a full store site with our various logos. That's when everything went to crap.
The web site from a sellers point of view looks friendly but it crashes ALL THE TIME. I can't get beyond the first launcher page of adding the logo. Once I do that everything crashes. I get that sites can have issues. I have tried every day for the past 7 days with the same issues. At this point I am about to give up. But I did have that one positive interaction and the process is simple when it does work. So I contacted their support (at least I think I did because they are sort of cryptic)... crickets! So I am about to say good bye to TeeSpring and look for a similar company for rock band merch... any suggestions?