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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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Hoodie I received from Teespring had a vague yellowish in color almost nonexistent printed logo on the front. I am shocked as a paying customer at the quality I received. I can't believe they charged $50 for this! Very disappointed... I better get my money back this company is not recommended ever.
First hoodie I bought was fine but the second was terrible, the fabric had changed. But the customer service was terrible they have been ignoring me for months, then when they got back sent me the same generic email & I had to upload photos again. This has been going on for months. I would no recommend. Paid all told £70.00 for one bad hoodie.
We're sorry to hear that you were not happy with one of your hoodies and we truly apologize that this hasn't been resolved for you yet! We have sent a Private Message to further assist. Thank you.
STAY AWAY from this company. I usually never post negative reviews but ROBERT who told me I should have received my order already (great customer service by the way, NOT!) never followed up after my email back to him. I am waiting over 3 months and was told to go to the post office maybe it's there? The last time I checked, the US is not a 3rd world country and when you give out your address and pay $49.00 for goods and shipping, it should come directly to your house. I guess I was wrong. Save your money. They charged my credit card right away, unlike a legit company like AMAZON who will charge only when your order is ready for shipment. I definitely received the run around which raised a red flag. Do not order from this company! Bad news all around!
We're sorry to hear that your order has not arrived! We have sent a Private Message to further assist and look forward to resolving this for you soon. Thank you for your patience!
Made a purchase on Teespring for a Coffee Mug, for some reason it deducted double the price from my bank account only to find out that they included a tee shirt in my order. I tried contacting by email (the only easy to reach out to the company). Teespring responded with in a day but played stupid saying that no additional orders were charged and shipped... while going back and forth for a few days... both items shipped days apart from each other. That's when I received the email apologizing for the inconvenience. I'm an avid online shopper... they lost my business that's for sure.
Thank you for reaching out to our Customer Support Team as well and we apologize that were were not able to cancel the Tee per your request! The courtesy refund that was offered has been issued, please respond to the most recent email from our Team if you have any further questions. Thank you!
Had a store for my cardiac drawings and evert went fine. Opened a new store for the MT JeepHers and all the sudden my account was closed with no reason why. Emailed them moorland times in the matter and no response. So the money we raised for the group and the purifies I had from my very own dawning GONE! I will never do business with them again. All phone numbers listed for them are fake. And the last order I made took almost 3 months to get to me. SO NOT HAPPY!
We generally do not close accounts without a reason and we apologize for the frustration! We have sent a private message and we’ll be happy to review it and see what’s going on. We look forward to connecting with you soon.
This website Teespring is such a big scam, they have hold one of my account without any reason, I have put all my efforts and made a good sale on my Teespring account, in few weeks time i made a profit of around $300 and requested for payout. After payout request they have blocked my account and doesnt give a proper response when I ask them for a reason.
When doing sales for few weeks they haven't mentioned anything or guidelines, just 2 days after requesting payout they have blocked my account.
I request all seller to be aware with this scam website. I have got all proofs.
1 Star rating is also seems to be high for them
I am not going to leave this scammers, i will review all sites and let people know about them. They have got wrong person to messed up with.
Thank you for reaching out to us! We completely understand how upsetting and frustrating this can be. We have extensively reviewed your account and payout. At this time, we will be unable to process a payment. If you have additional questions, please feel free to contact our Trust and Safety Team at [email protected].
I did hear back from Teespring and I was able to pick another style shirt to replace the one I wasn't satisfied with. I didn't get a refund but rather a replacement. I'm hoping the new shirt fits better. The person I emailed with was very nice.
I ordered a t-shirt and was disappointed with the quality and sizing of the shirt. I'd like to return it and get a refund but I'm not able to get in touch with anybody and my emails have gone unanswered.
Order 1 shirt unbiased 5xl u guys sent me a small. Second shirt unbiased 5xl u sent me a I love guinea shirt
Hi Kevin, we're so sorry to hear that you received an incorrect order! Our Team has sent a private message to further assist and we appreciate your patience.
It has been over 2 months for them to send the product I ordered. They sent me tracking numbers for a courrier, they do have those numbers for my order. Contact postal services of Teespring, dont hzve the package.
After 6 weeks, I contacted Teespring 3 times. Got a response that it is not their responsibility and to check with my countries postal service, nothing with them either.
TEESPRING IS A SCAM. STA AWAY.
We truly apologize for all of the frustration and we are happy to review your order! A Private Message has been sent by our Customer Support Team to further assist. Thank you.
I ordered a coffee cup and the quality of the graphic design was poor. Color was smudged and very disappointed in the design. Almost $17 for a small mug and shipping was very slow.
We apologize that you were not happy with your mug and we have sent a Private Message to offer a resolution. Thank you!
I ordered from teespring in May. Once the order was flagged as shipped I was given a tracking number but it doesn't correspond with any orders out for delivery with the carrier. I have emailed the support team twice over 2 weeks and only received an automated response. I paid over £50 for a hoodie that I haven't received and can't track and I cant get any kind of customer support. Its outrageous.
We're sorry for the delay in receiving your hoodie and appreciate your patience! Our Customer Support Team has sent a Private Message to further assist. Thank you.
I ordered a sweatshirt and a sticker on May 19th. I got an email saying the expected arrival is between June 9th- June 13th. To this day it is July 1st and I have only received the sticker. I have tried contacting them multiple times only to get an automated message about COVID. When I try to track my package it takes me to a postal site from the Netherlands with the latest update being that it's at a shipper's warehouse on May 28th. I have not received my item nor have I been able to get a refund or any kind of response from a human being. Will never order from them again.
We're sorry to hear that the package has not yet arrived and we are always happy to offer a resolution. A Private Message has been sent to further assist and thank you for your patience.
I ordered two T-shirts well over a month ago. I received one but not the other. I have sent multiple emails and tried to connect to somebody via chat but it's constantly unavailable and I get error message. At this point the time has come and gone for me to need that T-shirt. I would like a refund but I cannot get a hold of anybody. Seriously disappointed.
Thank you for the order information and we're sorry to hear that the Tee did not reach you! We have sent a Private Massage so our Team can further assist right away.
I ordered a shirt and a sweater for my boyfriend and it took forever to get the shirt and it's been a month and a half and I have received my 81$ sweater, only for me to not be able to get a hold of customer service. The links are broken. Such a disappointment. I need that money and Its just in limbo which is annoying
We are sorry for any frustration and we are happy to assist you with your order! Our Customer Support Team has sent a Private Message to offer our help. Thank you!
I paid $54.00 to receive a Gildan sweatshirt and the printing quality was not as bright as I thought it was going to be. It was very dull, like I already wore and washed the sweatshirt a few times. Not too happy about that.
We're sorry to hear that your Sweatshirt was not printed as expected and we have sent a Private Message so that our Team can resolve this for you as soon as possible. Thank you!
I ordered two t-shirts and two sweat shirts on june 3rd over fifteen days to receive and I still have not received one t-shirt extremely poor quality screen print and one of the sweat shirt came with a big yellow stain on it and they are not worth the price. I am sure the print will wash off after a few washes I wished I would have researched before ordering.
We apologize that your items were not satisfactory and we are always happy to offer a resolution! Our Team has sent a Private Message to further assist. Thank you.
Returning items is a nightmare. They don't give you any instruction or an address of where to send items back to. I have reached out to them a couple of times and I am still waiting for a response. I'm hoping to hear back from them before my return window closes. I will NEVER order from there again. I strongly suggest to people who are looking to purchase t-shirts to get them elsewhere.
We are often able to offer a resolution without requiring a return of the custom printed item and we would love to see what we can do! Our Team has sent a Private Message to further assist.
I purchased a sweatshirt back in may 11th still haven't received my sweatshirt or been able to talk with anyone no contact support horrible
We're sorry for the delay in receiving a resolution and we apologize for the wait on a response, our Team is answering all inquiries as quickly as possible. We have sent a Private Message to resolve this for you. Thanks!
Extremely poor quality screen print on the t-shirt that I ordered.
I wish I would have searched for reviews first!
We apologize that you were not satisfied with your order and we are always happy to offer a resolution! Our Customer Support Team has sent a Private Message to further assist. Thank you.
I think that either this company is not legit or that they're doing something shady. I know that we are in this pandemic and alot of companies have adjust I placed an order last month and received an email showing estimated delivery 6/5-6/11 and today is 6/26, I sent an email to them about it and received an auto reply no real tracking number not American anyway. I have ordered stuff from Seoul and arrived within 2 weeks. Something is definitely wrong.
We apologize for any confusion! While our facility was temporarily forced to close due to the COVID-19 restrictions, we printed and shipped items from our location in the United Kingdom. This caused quite a delay in packages being delivered. Our Support Team has sent a Private message to review the status of your order. Thank you.
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Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize that your hoodie was not printed as expected and we are happy to offer a resolution! Our Team has sent a Private Message so that we can help.