TeePublicReviews 2,325

The shirts I ordered arrived fast and perfect. That's when I noticed they were 100% cotton. One wash and they are no good anymore to me. I looked into their return policy, which was fair - if unworn and unwashed then they can be exchanged for another size. I put that process into play, and was told I'd be sent the next size up, and I could keep or donate the size I already had. Very Nice :) since they were all Nelson Mandela-related. So from a customer service standpoint, they've stepped up their game! Thanks TeePublic!

I have purchased 5 shirts from TeePublic, and have loved every one! The quality of the printing and of the shirts themselves is excellent. I really appreciated that they make it clear that the women's shirts run a size or two small. I ordered a size up and was very happy with the fit. They are super flattering and comfortable and are now my favorite shirts! I also love that the shirts are designed by individual artists who get a cut of the sales. My only issue was that I found out the hard way that not all the shirts are 100% cotton. (I have a dermatological sensitivity to polyester). I placed an order for a heather gray shirt and when I got it noticed that it was a cotton/ poly blend. However, customer service was just amazing! They responded to my issue immediately and very kindly informed me that the heather colors are all poly blend material, and they sent me a replacement shirt (in 100% cotton) free of charge! Now that's what I call an outstanding shopping experience. TeePublic has definitely earned my repeat business!

I ordered several specialty face masks from TeePublic, each having different themes to give as presents for my child's teachers. The order came in rather promptly (within 2 weeks of order). When i opened up the shipment, 5 of the 7 masks were correct but 2 of them were not the masks that I ordered. I was worried that this would be a problem and a hassle trying to get the correct masks to be sent to me. However, I immediately sent an email to the company's customer service, for which they responded within a couple of hours that they had received my issue and would make it right. THe very next day I received notification that they had shipped out the correct masks and I received these within a couple of days. I appreciated the great customer service, quick response time and I will definitely order again from TeePublic! Also, the masks turned out really good as far as appearance and quality.

I ordered two t shirts - a men's classic t and a women's curvy v neck. My wife usually wears a small, so we ordered a small curvy v neck. The shirts arrived well in advance of the estimated time of delivery. The men's shirt fit as expected, but the v neck was smaller than we expected. Upon notifying the seller they shipped a medium at no additional cost and asked that we donate the small or give it to a friend. I was very happy with this resolution and will order from TeePublic again.

I ordered a t-shirt from TeePublic for the first time and when it arrived it was a bit small. I emailed them back and requested an exchange for a larger size. Not only did they respond promptly, they agreed to send me my larger size and said I could keep or donate the other size that didn't fit. Wow! I didn't have to go through the process of returning the shirt.
I don't see this type of customer service often and I plan on ordering more from TeePublic. The fact that independent artist design the shirts is even better!

After placing my order, I recieved an error screen that said there was trouble completing my order. Later I placed the order again with success. However I recieved two emails with two different order numbers. I really like the shirt so I was I was cool with playing for the second shirt. A day or two later, I recieved a third email from Stephen, informing me of this mistake of the duplicate order, and that my account would be refunded for the second accidental order.
These errors have occurred with other websites, so it was not a big deal to me, but the thing that separates Teepublic from the other websites, is the honesty, and quick resolution (that wasn't necessary)
Of this potential issue. I just recieved my shirt(s) and I'm very satisfied with the product, and more so with the level of customer service I received! Thanks again Stephen and your team, and teepublic.

I bought my boyfriend 3 shirts for his birthday. They came in the mail and the print was perfect and exactly like the pictures. The material was incredibly soft just like the description said. However, the XL was much shorter and smaller than I expected. He's normally an XL, he's 6' and the shirt was really short on him and didn't fit his broad shoulders. I contacted customer service for an exchange and they said they would send me XXL and even let me keep the other shirts! I am very pleased with both the products and customer service I received. I will definitely be purchasing from them again in the future.

Had an issue with an original shirt order as the shirt ran really small. Was told to re-order and keep original. The second order was not read correctly, wrong size submitted and I figured it just couldn't be done. Then they totally fixed it and did the correct "everything" on the order. I received it and I LOVE IT! This is not the first order I have ever placed and ALWAYS loved everything I purchased, for me and family. I also received additional items at this time also! ALL GREAT! Love TeePublic!
CUSTOMER SERVICE ROCKS! THANK YOU!

ON TOP OF THAT, SO IS THEIR CUSTOMER SERVICE. I ORDERED THE WRONG SIZE & ASK TO EXCHANGE IT. THEY RESPONDED WITHIN 12 HRS & SAID:
"I'm sorry to hear your shirt didn't fit as hoped! I went ahead and processed your exchange for the new one and it should reach you soon. There's no need to send the original back to us—we encourage you to keep, donate, or reuse it!"
IT DOESN'T GET ANY BETTER THAN THAT … QUALITY ON ALL FRONTS! FROM HERE ON OUT, I WILL BE ORDERING ALL MY T-SHIRTS FROM THEM.

I ordered a shirt for my husband's upcoming 40th birthday. It arrived way ahead of time thankfully because the shirt turned out to be too small! I quickly and easily submitted a request for an exchange. They got back to me in minutes telling me that they are sending me another bigger one and to go ahead an keep the one I already had and donate it! Why cant more companies be like this one! You guys are winning!
P.s. The shirt is excellent quality, so soft. I might just keep it for myself!

Not too long ago I ordered two size medium shirts with designs of rock bands I am a fan of, and they came to my house approximately 10 days after my order was placed which was exactly as long as was estimated. They were very nicely packaged and the designs were just like the images online. The only issue I had was that one size medium fit smaller than the other one. After emailing TeePublic right away about this issue, I received an email back within the following day. The response was very kindly written and I wrote back several other times and corresponded with multiple customer service employees over the next couple of days, all of which were really understanding and patient. They successfully clarified my initial confusion and offered to send me the same shirt in the next size up so it would fit me better. Not only did they do that for me, but they allowed me to keep the original size medium I received, so I did not have to go through the hassle of shipping it back and the size large being potentially too big on me. The second shirt arrived at my doorstep in very short time following the conversations with customer service (less than a week), free of charge. From this experience, I can say that I believe TeePublic is an extremely reputable site with outstanding customer service if any of your orders or parts of your order happen to go wrong. I'm very pleased with my now three shirts and I would definitely order from them again! These guys are awesome!

We ordered a custom made phone case for my son. Great quality, and he absolutely loved it, we realized at 14 he needs a protective case. I sent an email requesting an exchange, I got an immediate response. They would be sending me a protective case and to keep the slim case (a $25 case)
We will be donating it to our local police department as it has a verse reflecting the service of officers. Very impressed with this company! Thank you!

TeePublic is an excellent upstanding business in a world of unknown with online ordering! We placed an order in which I accidentally ordered the incorrect size for one t-shirt. I reached out to their customer service and although they said they were busier then usual, they responded within 24 hours. This was wonderful in my point of view for a busy business during a pandemic to stay on top of communication with customers. Not only did they immediately respond but they immediately sent out the replacement with no fault of their own. This company values their customers and we will be returning for more and sending our friends!

Thank you guys for being a great place to shop!

I fell in love with the "Scottish Highland Cows ‘La Familia'" shirt. Ordered it on a Saturday and it arrived the following Saturday. Great communication from Teepublic about the process, and I had detailed tracking on the shipping. The turquoise shirt color is gorgeous and the graphic really pops. The shirt was a bit small so I contacted the company the same day it arrived; I got an immediate response and an exchange shirt went right out. I am VERY pleased with my Teepublic experience and will be a repeat customer!

I do not have good experience selling on TeePublic, I gave it a try by uploading my first design on to my shop, I created it myself, it's not offensive or anything, just plan normal humorous text design, within one day they took down my design because I violated term and condition, but they WILL NOT tell you why, I wrote to customer service as to why they took down my design, I'm willing to learn from my mistake, all they replied were "it seems you violated the term and condition, please upload the original PSD file to proof the ownership", ok, I have couple more issue here, 1. They still did not answer my question, but based on their reply, I guess they assumed I stole other people's work? 2. why did they let my art work go to live without even checking for valid psd? And after I spent all that time uploading the work they decided to accuse random artist that they stole other people's work? Shouldn't they be doing the check before artist even upload? Will I be accuse of stealing people's work every single time I upload a work from now on? And by the way I did send them my psd file right away and still no answer, this is really insulting to artist who genuinely just want to design and sell their work.