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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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Kansas
1 review
0 helpful votes
Follow Kimbrough W.
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We ordered three T's and seven multi-ply masks. The masks are fun and very functional. Two of the T's were ordered as Female Medium (based on TeePublic's sizing instructions) but that size ran much too small. The exchange (for two Female XL's) was seamless. Each email that we received in response to our request to exchange was upbeat and very polite and supportive. The T's were replaced at no charge. We offered to pay the $10+ shipping & tax (thinking it would help with supporting the artists), but our offer was politely declined. That level of positive person-to-person interaction, whether it be for customer service or for what used to be civil discourse, is so sadly lacking everywhere these days. But the people with whom we interacted at TeePublic could restore one's hope that "we're in this together" and that the idea of loving one another ARE STILL POSSIBLE.

Date of experience: August 31, 2020
Florida
1 review
0 helpful votes
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Tee shirt ordered
September 1, 2020

Ordered and received a tee shirt in size I normally use, XL. Delivery was somewhat slow, probably three weeks. Tee shirt received was too small to be comfortable or meet their dimensional sizing on the website. I contacted them and the exchange process was exceptional. No glitches and was immediately informed a replacement would be sent out with no need to return the original shirt. Was told these typically run undersize so ordered a 2XL. Delivery of the replacement also took quite a while, about 2 1/2 weeks.
Shirt is fine, delivery a bit slow, customer service and return exceptional.

Date of experience: August 31, 2020
New York
1 review
0 helpful votes
Follow CATHERINE R.
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I received my order, beautiful soft, blue Tee Shirt. The only problem was their sizing was running smaller than I am used to. I emailed the company and they got back to me within one day! Also, they stated they'd immediately send me the size I needed and not inconvenience me by having me send the unuseable one back, very impressed! An order that was a disappointment turned into a pleasure in dealing with this company. Wouldn't hesitate to order from them again!

Date of experience: August 31, 2020
Virginia
1 review
0 helpful votes
Follow Zechariah K.
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It's pretty amazing that Teepublic has almost any shirt design you'd like. I was thrilled when I stumbled on their website. My first order went well except for the fact that the t-shirts were smaller than I would normally wear. On reaching out to them, I submitted an exchange request. Assuming it was going to take a whole week during this Covid season, I was stunned to find an email the next day explaining that not only had my exchange request been approved but that I would be able to keep the t-shirt I had ordered. I of course gave them to a friend whom they'd fit. He loved them! Overall, I am very much pleased with their services and great product!

Date of experience: August 29, 2020
New York
1 review
0 helpful votes
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Excellent
August 31, 2020

I ordered 2 Rottwweiler t - shirts. I ordered them separately. I e-mailed back and they only charged me one shipping. I had a couple questions about the t-shirts, somebody from customer service allways got back to me... and soon... The t-shirts themselves are beautiful... I just love them... Fits excellent... Thank you so much
*******@gmail.com

Date of experience: August 29, 2020
GB
1 review
0 helpful votes
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Great Customer Service
August 31, 2020

I ordered a Tee and when it arrived it was a little too small
I asked if i could exchange for the bigger size
Not only have TeePublic sent me the bigger size they let me keep the smaller size for passing on to someone else
What great customer service! I will definitely be ordering from you again

Date of experience: August 29, 2020
Georgia
1 review
1 helpful vote
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Though TeePublic has an amazing array of products, my experience has been limited to their t-shirts. They offer a wide variety of creative and... well, simply awesome graphics from their pool of artists! I have ordered many (over 10 I'm sure) heavyweight t-shirts from them for myself, friends and family; they all have been great quality and the printing is exceptional... this coming from a former t-shirt designer and silk screen printer. What pushes them to the top among other companies I've traded with in the past is their customer service and attention to the client... which is a welcomed change to other companies out there!

Date of experience: August 29, 2020
California
1 review
0 helpful votes
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Thumbs up!
August 29, 2020

I got my shipment yesterday, August 27 and I was so impressed. The material is soft, comfortable and to think that the price is really affordable compare to the other websites where I got some orders as well. I dont have to wait forever for the shipment. Highly recommended. Good job, Teepublic.

Date of experience: August 28, 2020
Utah
1 review
0 helpful votes
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Good hoodies
August 29, 2020

The design could be a little brighter but overall very good quality I am very satisfied I would recommend this business

Date of experience: August 28, 2020
GB
1 review
1 helpful vote
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Sizing
August 28, 2020

Ordered medium tee shirt & when arrived it was obviously extra small despite label of M.No return address & unable to contact.
£30 for this never again what a waste of money.

Date of experience: August 27, 2020
TeePublic R. — TeePublic Rep
over a year old

Hi Glynis,

I am so sorry you received less than stellar shirts. We want everyone to be completely satisfied. I know it's a hassle but please send us an email via our contact page at teepublic.com/contact and mention this SiteJabber review. Once we hear from you, a representative will respond in kind with assistance. We can absolutely get this corrected for you.

Take care,
Stephen
TeePublic Customer Service

North Carolina
1 review
0 helpful votes
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These guys rock!
August 28, 2020

I am so impressed with TeePublic. Great shirts, quick delivery, and I ordered the wrong size which they quickly worked with me on. All companies should take a lesson from them. I have already ordered more shirts.

Date of experience: August 27, 2020
California
1 review
0 helpful votes
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Great customer service
August 28, 2020

I ordered some t shirts that you cannot find anywhere. Well... a second order was charged and shipped to me. I emailed them explaining that I did not re-order the same t-shirts and I would like to return the shirts for a refund with free shipping back since I did not place the 2nd duplicate order. What did they do? They said sorry about that we will give you a full refund and don't worry about shipping the shirts back just keep them. I didn't expect that at all. I'm still willing to send the duplicate shirts back but they said don't worry about it. What can you say except they have excellent customer service. Nice people and I appreciate it more than you know sincerely John.

Date of experience: August 27, 2020
Colorado
1 review
0 helpful votes
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I purchased a t-shirt that ran very small. I contacted the TesPublic team several times with questions and they were amazing at their responses and followed up to check on me. I also did an exchange, which was super easy.

Date of experience: August 26, 2020
Georgia
1 review
0 helpful votes
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I ordered three t shirts from Tee Public. They were delivered on time and were of excellent quality. There was a sizing issue for two of the t-shirts, but it was fixed after I contacted the company. I have been receiving a ton of compliments when I rock my TeePublic shirts. Great gear and service.

Date of experience: August 26, 2020
New Jersey
1 review
0 helpful votes
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Great service
August 28, 2020

I ordered 4 shirts for my nephew. For some reason, my order was doubled. Upon realizing this, I reached out to Customer Service. They replied immediately. I was offered a refund but was told to keep the extra shirts. I was so impressed with how quickly my issue was addressed. My nephew loves this site and now I'm a fan.

Date of experience: August 26, 2020
Oklahoma
1 review
3 helpful votes
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Endorses pedophilia
August 26, 2020

This company sells baby onesies, sizes as small as 6 months, with sexually explicit sayings and pictures. Absolutely disgusting, and the designers and company as a whole should be ashamed

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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I had a shirt in mind that I was looking for and a Google search led me to Teepublic. They had what I was looking for and alot of options as far as type of shirt and colors so I placed my order. I ordered a size I thought would work but it was too small, so I initiated an exchange through their site and received a response the next day that my bigger size was on the way! Really appreciated such a quick turnaround!

Date of experience: August 26, 2020
California
1 review
0 helpful votes
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Amazing service
August 27, 2020

This is by far the best company with phenomenal customer service that I have ever dealt with I had an issue with a couple of my shirts that didn't fit me because the sizes weren't large enough even though it was a 3X shirt it actually fit my 16 year old daughter like a size large so I let the company know what was going on they sent me a size chart through my email and I ordered two more shirts the exact same size that I need to put in a men's size and they absolutely took care of me set me out two shirts got them super quick they're very prompt responses of their emails I would definitely be going through them again for more product there are just phenomenal I can't even say enough good things about them so thank you so much again for everything and being so prompt and very professional with your customer service.

Date of experience: August 26, 2020
New Jersey
1 review
0 helpful votes
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Wrong size
August 27, 2020

I ordered a tee shirt from tee public and didn't realize that I was ordering a women's medium and my wife prefers the loose fit of a men's medium. This was totally my fault. I would like to thank Dacian, Cosmin, Ryan B, and catalin for such great customer service. They were very prompt with their return emails. They offered to send me the right size an to donate the other to someone in need. Now that's costomer service. I will definitely use this company again. Stan Kay

Date of experience: August 26, 2020
New York
2 reviews
0 helpful votes
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We ordered 5 t-shirts for our son. Loved the fact we could find unique designs in children's sizes! One of the shirts we received was the wrong design (mistakes happen!). We emailed about the error and got an email response right away. We were told to keep the wrong shirt and they will reprint the one we originally ordered. Appreciated the quick response and not being hassled to ship anything back!

Date of experience: August 26, 2020

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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