TeePublicReviews 2,325

An update. I ordered 3 t-shirts on November 16,2014 from BlueBoxTees and after waiting 6 months, I finally got my order. This came about after BlueBoxTees made the decision to change their management in order to fulfill their orders. I sent numerous emails to no avail until they got new management. Then I was contacted and eventually got my order. But- before you think all is well I want everyone reading this to know that BlueBoxTees have expanded to include two new company names. I have done some research and it seems that not only are they known by BlueBoxTees, for which they were contacted by the Better Business Bureau because of their non-existent service, but that they are also doing business under Whovian Shirts and Geek Out Gear. I checked the addresses of these new company names and they are the same one as BlueBoxTees.
TeeHappy
2236 NW 10th Street
Suite 109
Oklahoma City, OK
*******

Buyer beware! I posted on the Whovian Shirts Facebook page asking them if they had any affiliation with BlueBoxTees and they eventually came back saying yes, but that they had gone through a change of management and that they had been in business 25 years. The tone of the post was quite snarky and I for one won't patronize them again.

Still, buyer beware. I have deleted these company names from my files and will not purchase from them again.

Dusty (*who seems to be their only employee) has been anything BUT helpful. 2 months after my order and I still haven't even received tracking info. I've been in contact, and they keep giving me the run around, and now they won't even respond.

Do NOT waste your money here! I had two orders from them and had to contact them to get them to ship anything. One of the orders didn't get shipped until I tried to get my money back thru paypal. What eventually came is not what I ordered. The posters are small. I was disappointed. I originally ordered in the beginning of December with plenty of time to get it for Christmas. It did not come until the end of January. The requests to the website were answered with excuses, and eventually just ignored. I will never order from them again

I am usually smarter than this but I did not check reviews before I ordered a tshirt on December 12th. It is January 19th I have received no communication and it is nearly impossible to contact this company as it has no real email or phone number. It sends you to a website to put in a help ticket but then you have to download an app in order to do that and it's possible to navigate. I will be calling paypal to begin a dispute early next week as I'm done.

Update: Finally got my shirt. Not only was my "ice gray" shirt the wrong color (cream!) it was also a different brand (and therefore different in the sizing... 4 inches smaller at the widest spot than indicated on their website). Emailed them, got a response a few days later. Was told the color was right (seriously, how the hell does gray=cream?) but also told I did not order from blue box tees but teehappy instead (same company, different names!). Was told they would replace it, but considering the color would still be wrong, and the size is already a 2X (and largest I can order), I won't be getting my shirt! Don't waste your money.

I'd give them no stars at this point. I've been in their affiliate program via ShirtMoney.com for a while and they aren't paying me commissions earned. They don't answer support tickets from the help site. Some of the supposed support staff emails come back as undeliverable. I'm seeing other affiliates and customers who are also having trouble with them on their FaceBook. I've even contacted the owners through their FB pages (the only contact info for them listed on the site) with no luck. BEWARE! They seem to be a pit of bad business practices! Update 7/8/15: Just got a message from the wife of one of the artists whose designs are being sold by this company and she indicated they owe her husband almost a thousand dollars in unpaid shirt sales and are not responding to communications at all. So they aren't just ripping off consumers, they are ripping off the artists as well. Stay far away from anything related to ShirtMoney!

I ordered 2 shirts for my daughter on June 20th, I did not receive them until August 3rd. The money was charged to my account on June 20th. Their site says to allow 10-30 days for printing, packaging and shipping. I recieved a UPS tracking number, but it NEVER worked (I had even checked it the day before it arrived). I e-mailed them about it and did not get a reply the first time, but did the next three times. This is a special site that has different designs of shirts every week, so they are not printed until after the sale is over. They said the glow in the dark weeping angel shirt had come back from the printer with an error and they had to be reprinted, so my order would not be shipped until they had all the shirts that belong in it.

Despite all that, I still give them 3 stars because the quality and design of the shirt are great! My daughter loves them! Sizing is perfect, their youth small fits my 8 year old perfectly.

The Good:
1) I ordered multiple sizes of a specific Doctor Who tee, and when I finally received the tees they looked as good as what was posted online and the box had the correct number of each size shirt.
2) I received a swift and courteous reply to my first email to Customer Support about not having received the tees within the time stated on their website (each design is on sale for 7 days; 2 days after the sale closes, the tees are printed; 1 day after that the tees are shipped, thus nobody should have to wait more than 10 days to get their shirts) and that if I didn't get an email within 48 hours with tracking information about my shipment then I should contact them again.

The Bad:
1) I ordered my tees before Thanksgiving, expecting I would get them well before the Christmas holiday. My PayPal account was charged on Nov. 29th, but by Dec. 18th I still hadn't received my tees so I emailed Customer Support to see whether or not they'd been delivered. As stated above, I got a swift and courteous reply.
2) I got an email on Dec. 20 that my tees had been shipped. On December 20th. I sent another email expressing my disappointment that they'd shipped so late that I would not be able to give the gifts to people on time, and that they should review their ordering/shipping policy since they didn't fulfill their online promise of shipping within 10 days of ordering, but I was happy that I would eventually get my tees. Better late than never.
3) I got home from a family gathering late on Christmas Eve to find the box from BlueBoxTees had finally arrived. I opened the box and found all of the tees of the sizes I had ordered, neatly folded and stacked. HOWEVER, below my tees I found a packing slip and 3 tees for ANOTHER CUSTOMER in another state! Who knows how long ago this other person had ordered her tees? I fired off another email to Customer Support letting them know what had happened, that I would be kind enough to do their job and ship the tees to the other customer, that I was going to spread the word about my experience with their company, and that I would never order from their site again!