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TeePublic

3.4

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TeePublic Reviews Summary

TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.

service
906
value
876
shipping
869
returns
695
quality
836
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Arizona
1 review
3 helpful votes
Follow Dawn M.
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It's over 30 days and still haven't received my order. DHL Global says my order has been delayed and never any updates -can't speak with anyone at Teepublic chat-if you can find a time when they are available

Date of experience: November 4, 2018
California
2 reviews
39 helpful votes
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The company is selling "Trailer Nasty" merchandise which is trademarked to Vicki Barbolak. She has not give permission for this use so it is in violation of US Copyright/Trademark laws. We have asked them to stop and they have ignored our requests.

Date of experience: October 31, 2018
Australia
4 reviews
30 helpful votes
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Multiple Failures
October 12, 2018

I purchased a t-shirt. Super simple stuff. The website advised an email would be sent to confirm my order. Naively, I believed this might automatically happen. It didn't. I assumed I hadn't placed the order so went back online and ordered the same shirt again. This time I waited for the confirmation email. It didn't arrive again. I checked my bank. There are now two withdrawals for two t-shirts (neither receipted by email or able to be searched for and located under my account details) and I've waited over 48 hours (not on a weekend) for a response and have not received one. Now I will have to go to my bank and get the payment reversed. Definitely not worth the drama; I just wanted a new shirt, not another problem to follow up. The fact they have not even bothered responding is reflected in my rating.

Date of experience: October 12, 2018
Virginia
1 review
1 helpful vote
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The Best
October 12, 2018

Great quality shirts that you would swear were silk screened which no one seems to do anymore. It's really direct to garment DDG printing inkjet but never seen these quality designs from any seller. So many designs in so many topics to choose from. Love the red pomegranate color--who does this these days? Why is everyone $#*!ing and griping here? Some people can never be pleased. Always helpful anytime I contact them. And email receipts right after purchase. And with Paypal you can't go wrong. Never seen a platform like this with so many artists. Teepublic always advises me when artists have been paid which I guess is good for them but only interested in receiving these beautiful shirts with great designs. And yes, the sale page always offers the best buys and you may find something you really like on them.

Date of experience: October 12, 2018
Arizona
1 review
3 helpful votes
Follow Zug Z.
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Shirt did not come as depicted in the online store.

Reached out for help through their website and no one got back to me.

Bad, bad business... stay away!

Date of experience: October 12, 2018
Washington
2 reviews
4 helpful votes
Follow Jacqueline S.
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Besides these shirts being pretty good quality, (although a bit thin) the sayings on them are fun. I got a shirt with pictures of all kinds of women and says, "The patriarchy isn't going to smash itself". Very timely!

Also, the service was excellent!

Date of experience: October 11, 2018
Malta
1 review
9 helpful votes
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The ban without a warning and they dont answer to my emails. They keep my money and i dont even know what i did wrong. Its very disrespectful!

Date of experience: October 8, 2018
Rhode Island
1 review
6 helpful votes
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Parents said 'pick out some shirts for your birthday', so I go on the net looking for designs. Found Teepublic, found some great decals, and since they were advertised as a super soft cotton weave, I jumped on it, and gave them a number of designs to pick from, of which they decided on three to surprise me with. No shipping or pricing issues, but parents get the shirts then ship them to me. I open one and test wash it to see if it fits/shrinks in the wash, wanting to wait for my actual birthday to open the others... and sure enough it shrinks. Check tag, and it says it's a polyester/cotton blend. Open the other two, which say pre shrunk 100% cotton, wash them, no shrinkage. Contact customer support, through which I find out the shirt itself is cotton, and was mislabeled. We go back and forth about how that doesn't make sense, with the rep not seeming to understand what I'm saying to the point I wondered if English was her main language, and being massively unhelpful, only to find out, once I asked the question just the right way, that they use different brands for the base shirts depending on size/color. They replace the shrunk shirt, swapping to the color of one of the ones that didn't shrink (I assumed that since they were ok, those bases were ok, and the base of the shrunk one was the issue). Welp, I just washed the other two shirts now, and they shrunk as well. Apparently the key is you have to wash them alone, that was the only difference between first and second wash (and the shirt they already agreed to replace was washed with other things as well). Great designs, and the material is indeed comfy, but they misadvertise their product and leave out important information. I've contacted them again, expressing my dissatisfaction, we'll see if they agree to replace the other two shirts. But do yourself a favor, save yourself the grief, and just shop elsewhere.

Date of experience: October 6, 2018
Nevada
1 review
3 helpful votes
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I paid extra money for "relaxed fit" these shirts are so thin that you can almost see through them, absolutely horrible. Also I'm 6'4" and 280lbs, pretty much anywhere else a 2XL is a fine fit for me, these shirts looked like a small, no one I know who wears a 2XL would ever come close to fitting in these. They almost fit my 5'4" girlfriend, total waste of time and money. Im not the type to be bothered to send stuff back and try and get a refund so these will be donated, but honestly they would be better used to wax the car or clean up an oil spill. Buyer beware!

Date of experience: October 5, 2018
Ohio
1 review
11 helpful votes
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HORRIBLE customer service. Had to return way too small. Not true to size. I wish I had read reviews before buying. 1 is way too high a rating for this company.

Date of experience: September 21, 2018
Austria
1 review
14 helpful votes
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ATTENTION DESIGNERS!
September 14, 2018

ATTENTION DESIGNERS! Teepublic blocks your account without telling you the reason. Even if the designs are completely designed by youself!
The problem: Designs that are online, stay online - you can't take them down anymore!
When contacting them, they completely ignore you - Teepublic keeps on selling YOUR PROPERTY and you can't do anything about it!

Date of experience: September 13, 2018
Colorado
1 review
5 helpful votes
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My experience with Teepublic is pretty much the same as every other bad review of this company. I placed an order for two tees and a sweatshirt. The tees were delivered almost 3 weeks after the order was placed but the sweatshirt was never included. I had to contact the company, with no apologies from them, and wait another 3 weeks to receive the sweatshirt. The quality of the tees and sweatshirt were the cheapest I have seen. The graphics were poorly printed and hardly visible. I have disputed this order with PayPal and hope to receive at least some of the order amount back. DON'T WASTE YOUR TIME OR MONEY! SCAM ARTISTS!

Date of experience: September 8, 2018
Georgia
1 review
10 helpful votes
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Scam outfit. Beware
August 22, 2018

They got me too. Ordered and paid w/paypal. No notification or info from company at all. Contacted them and they refunded shipping only. Just steer clear and tell your friends. FRAUD SCAM RIPOFF

Date of experience: August 22, 2018
California
1 review
10 helpful votes
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Absoulote worst experience ever, they are liars and mislead you every step of the way orders stickers from them and paid on the website 16 days later NO DELEIVERY emailed them and only then did they represent that the package was returned. My opinion they never sent anything and was just going to steal my money. Then I asked for a refund and they quote 3 weeks to get my money back.

Be warned the place is fraudulent and crooks...

Date of experience: August 1, 2018
Australia
1 review
8 helpful votes
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I ordered a laptop Case for my E Sports mad daughter. In my mind American goods are synonymous with quality. This was a disappointment. The picture was wrinkly and the padding was inconsistent with thumb size bits missing. Far too expensive for the quality.

Date of experience: July 31, 2018
California
26 reviews
135 helpful votes
Follow L T.
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I ordered an XL shirt from them and when it got here the shirt didn't fit as an XL should (way smaller). On top of that the material is super thin their site made no mention of it being thin, just "extra soft". Right, more like "Extra Thin"
When I contacted them about this they sent this list of instructions to me

"I'm sorry to hear about this sizing issue, and am happy to help. Could you please send a photo of the shirt laying flat (_as an attachment_)
Please be sure to:
- Include either a ruler or tape measure all the way across the front (1" below the underarm) displaying the measurements.
- Show the label as best as possible."

What? Why do I have to go through all that effort just for a return? I have shopped at other custom shirt places that charge less than $35 a shirt and didn't need any of that info when I told them the size was incorrect. For example when I ordered from society6.com and the size was wrong they refunded my money when I contacted them, no questions asked. They too do custom print orders, so TeePublic's excuse that they can't provide refund unless it's defective because they are 'print on demand' is BS.

Date of experience: July 14, 2018
Maine
1 review
11 helpful votes
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Hi,

Firstly. I tried to send an email to *******@teepublic.com as the phone support specialist told me to dispute the action and I ended up getting emails for the server saying that email address "has errors"

Why did you take down all of my company's art work?

I am the owner of Rockland Maine Seafood Corporation, and the designer f all of these logos. They are my own designs.

Yet, you have only allowed the lobster flag designs... why?

What complaints have been made against me? I have ours of work on these designs... and even have more to upload.

Sincerely,
Daniel Slack
*******717

https://www.teepublic.com/user/danielslack
https://www.facebook.com/RocklandMaineSeafood/
http://rocklandmaineseafood.com/

On June 25,2018 at 6:33 PM *******@teepublic.com wrote: Dear RocklandMaineSeafood, This is to notify you that, as a result of a violation of our Terms and Conditions ( https://www.teepublic.com/terms), we have removed or disabled access to the material that appeared at www.teepublic.com/user/rocklan

Date of experience: June 27, 2018
New Zealand
1 review
9 helpful votes
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Prints are crooked
June 20, 2018

Having ordered 3 t-shirts recently, all three arrived and it was immediately apparent the prints hadn't been centered on the front of the shirt and in one case was kind of bent, so it looks stupid when I wear it. Won't purchase again.

Date of experience: June 20, 2018
Minnesota
2 reviews
12 helpful votes
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CONSUMER FRAUD
June 7, 2018

Should have read the reviews b/4 ordering. It was 2-3 sizes smaller than stated, also cheap flimsy material. I doubt they will refund my money as they claim it is made to order. DONT ORDER FROM THIS COMPANY! MANY OTHER REVIEWERS HAVE THE SAME SIZE COMPLAINT, BUT THEY OBVIOUSLY DONT GIVE A CRAP ABOUT IT.

Date of experience: June 7, 2018
District of Columbia
1 review
3 helpful votes
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Not sure why everyone seems to have an issue with Teepublic.com.

I placed an order for two t-shirts to be delivered to Canada. The order was processed and shipped very quickly, and I received the order within a week. Upon opening up the package I noticed that one of the shirts was defective, and upon contacting customer service, I received a very quick response. Upon sending verification that the shirt was indeed defective, the agent shipped out another package free of charge to make fix the initial issue.

I've now received the second package, also super fast, and am very happy with both the product and the service.

I'm rating 4 / 5 only because of the small hiccup, but other than that everything was fantastic.

Thanks again to the agents for making sure everything went smoothly.

Date of experience: May 28, 2018

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476
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