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TeePublic has a rating of 3.4 stars from 2,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 8th among T Shirts sites.
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I had an account to sell designs on tee public for almost ten years and had very few warnings or issues with thousands of products. Suddenly out of the blue they closed my account with no warning and refused to answer any of my emails afterwards. They also did not pay me for my last month of sales (over 100 dollars). I used to enjoy and appreciate selling designs there but now I think they are corrupt for stealing my last pay check and extremely unprofessional in refusing to even respond to emails or give any kind of explanation.
T Public (AJ) went out of their way to ensure my delivery was made when they noticed USPS refusing to deliver. AJ worked with me to do what we needed to please USPS and get the package delivered in time for my nephew's birthday. T Public graphics are unique artists' originals & beautiful!
-From an AZ Mom & Aunt
Bad experience from start to finish. They claimed to offer me a 20% off discount for being a new customer but then wouldn't apply it. When I repeatedly wrote to complain (they have no phone number) there was no response. I got my order and one had brownish markings on the bright yellow shirt, the other was so small it was ridiculous. I ordered a woman's XL and it looks more like a pre-teen kid's shirt. Then to contact in order to try to exchange it my account wouldn't come up claiming the email address wasn't in their system (even though they are sending me order updates via that email). Don't order anything from this place, they are bad.
I ordered these a while ago, just putting up this review now that I'm clearing out my closet and having to throw all of them out. I was so excited about these tank tops but only got to wear them once or twice each before the print became too bad. Not even cute vintage flakey, just horrible quality flakes. Even while wearing them, looks like dandruff just flaking off you.
I ordered about 10 different tanks so not even a matter of one bad print, just all over bad.
My wife and I are frequent Tee Public buyers and tell anyone who will listen (and a lot of people won't) just how amazing Tee Public is. We rave about the insane selection and the quality of the shirts. And now we're going to rave about their responsiveness and fantastic customer service. Tee Public is amazing!
I was Leary at first due to the shipping prices but in the end, great customer service as well as quality material used. I had a problem with accidentally placing an extra order. I contacted customer service. With in 24 hours I had a response and refund. You really can't beat that. I'll keep coming back mainly because of the customer service.
I had an issue with a delivery when the tracking said a package was delivered and it wasn't. (Well I thought it wasn't!). I reached out to TeePublic customer service to let them know and Stefan got back to me immediately and let me know that often times the mail delivery person delivers to the wrong mailbox and to give it a day or two. I responded and said I would do that, and lo and behold a neighbor dropped off my package the next day as it had ended up in their box. I figured that was that, (and was very happy with my order!) but customer service actually followed up to make sure I did receive the package! It was a very very good customer service experience and I appreciate the prompt attention and follow up to my issue!
I tried to create a store to sell t shirts with my 100% original artwork. I uploaded a mere 6 designs to start, with the intention of uploading a few more per day for a while to get things going. It takes time to draw these things out so I was trying to pace myself. But then a few hours later I got an email saying my account was suspended for "violating terms and conditions" My designs were just glitchy logos/illustrations. Nothing offensive. I contacted support immediately to appeal, submitted a ticket with the supporting documents they asked for and I never got any response. I have been reaching out since December and have gotten no response. Not even an explanation as to why I was banned. They have a support chat that keeps directing me back to emailing legal, but legal does not respond. And of course they don't have a phone number. I've seen that this has happened to countless others. It is very disheartening that a platform that claims to support independent artists treats them so badly. ESPECIALLY since I know for a fact the platform is littered with stolen art. I publish material I spent hours drawing from scratch and get suspended immediately, but fake artists and plagiarists are allowed to keep their stores? I didn't even get a chance to try this out. I don't understand why this happened at all but it's left a bad taste in my mouth. Teepublic does not support artists.
Ordered matching 49ers George Kittle dÃa de los muertos shirts for myself, girlfriend, and son. They looked great, the printing was bigger than it looked online, which was great, and the sizes were good
Will definitely be back for more shirts, and recommend to friends.
AFTER the order was delivered, I had a support question and sent an email. The response came within hours, and the agent was knowledgeable and friendly. Believe her name was Fransiska.
I'm a Tshirt nut and love the many designs offered on TeePublic. In submitting an order (for a great T), I errored and used a prior address. I had forwarding setup, but packages were ineligible so the USPS DISPOSED of my item. I contacted Customer Service about my plight (and showed them the USPS disposal message). They promptly shipped me a replacement order at no charge to me. Huzzah for Team TeePublic! And...not so much for team USPS. Will definitely continue to buy here!
Boy oh boy...where to start.
I had two needs with customer service.
1 - size exchange. Easy. Fast. No hassle.
2 - here we go...my original order was shipped in 2 packages for separate arrivals. It had been a week and the tracking hadn't updated since arriving at my local UPS. I contacted customer service with TR. Almost instant response saying they would send a new shipment. Then I told them the shirt they were re-shipping was not the correct one. So they canceled the order to ship the correct one. THEN...i realized I was wrong! They were correct about the shirt I hadn't received. So I contacted again and, again, almost instantly...they canceled the second re-shipment and made a third order. No hassle. So polite. So kind. Wow.
Aloha
I recently purchased a couple of items from TeePublic and the tracker said it would arrive on January 26th. After waiting 5 days pass the 26th, I reached out to customer service and was pleasantly surprised on how fast they responded. Not only did they re-ship the order right away, they made sure I was satisfied with my overall experience.
They all deserve a raise.
Mahalo
My little grandson is absolutely crazy about all things cup head and mug man, unfortunately I cannot buy this merchandise in Australia but found this web site, I wasn't really sure where it originated. I sent in my order and as a BTW asked where they were located.
Their acknowledgement of my order was immediate and had it not been for the Christmas rush and me ordering it a bit late. It would have arrived in time, alas it was a couple of days after he had left Perth. I'd ordered size five which I thought meant age 5. It was my mistake and uWee bit big.
TeePublic reached out checking to see if the order had arrived and I mentioned the size problem.
They have been so attentive (considering it was such a Small order,) and have been offered to exchange. Or whatever suited me. Keep in mind this was. Little T-shirt, and they have been in touch a few times to see if they can help. First of all I am so happy to find a site that backs up its claims of refund or exchange AND MEANS IT no arguing about "can't have full refund" and I have every confidence that if I did send it back I would actually get what I wanted, unlike so many other sites. As it is I posted the shirt to grandee and no matter if it goes passed his knees he will love it
TeePublic would be my 'go to' for future online merchandises. Lovely ladies keeping in touch thank you for this great service.
Lynne
I wanted to give my 11 yr old daughter and her friends a custom t-shirt for a holiday party, when i first received the shirts they were smaller than expected. With one simple email explaining the situation TeePublic offered to send me larger ones with no fuss. Had an overall fantastic experience dealing with this company and the selection of shirt options was fantastic!
They charged my credit card, yet are not helping me figure out where the order is, i am now disputing this through my credit card! This is no way to treat a customer or expect a customer to return let alone put a good review!
Teepublic promptly corrected and expedited my order after I had ordered the wrong sizes. I am very pleased with the quality of the shirts I had ordered. I will be ordering again. I love all the selections and I am very pleased with the fast customer service. Thank you Teepublic.
I am a 5'11 190lb man that is fairly muscular. I wear a size large in every shirt and sweatshirt that I own with room to spare. I ordered a lightweight hoodie with design of my choice and not only did it not fit me, but it was too tight on my 5'8,108lb very thin cross country runner son. A large. It fits like a youth large (says adult on that tag). There is something seriously wrong with the product they are printing these designs on. Stay away from this company at all costs. Unfortunate for the artists that create the designs, because it's not their fault that TeePublic prints them on absolute junk. Their customer service won't correct the issue either.
Pictures are VERY deceiving I ordered five masks spent over $70. The masks shown in photographs are just solid masks not the masks that have the crinkled lines in the middle. These are NOTHING like what I thought I was purchasing your photos need to look like what is being bought! Also, these are faded color, has white straps, and you can't even read them because they are crinkled masks. Being deceitful in my opinion is scamming. I want my money back and i want to send these back free and you need to pay for the shipping to have it sent back cause you are the ones being deceitful! OK so just a update they wouldn't do anything only Said they would give me a code for 15% discount on my next order. I will never be doing a next order.
Received a sweatshirt for the Rose Bowl reading Junary 2nd instead of January 2nd. I'd prefer correct
After being on there for 5 yrs making good money. My account was shut down and with held my commissions. After a month, still no responses from my emails. Thief's... If your an artist, look somewhere else
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.

