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TechInTheBasket Reviews Summary
TechInTheBasket has a rating of 2.1 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TechInTheBasket most frequently mention customer service, tracking number and royal mail. TechInTheBasket ranks 771st among Electronics sites.
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I've just received airpods from this company. The headphones sound perfect, and the customer service was top notch. Chat was available for any questions. Great product selection, competitive pricing!
I bought the Apple I watch 6 for my daughters 16th birthday. She's impressed with the watch just as I am with Techinthebasket.
The watch was £60 cheaper than anywhere else on the market, and it's real, and it came within the the delivery time scale. Would definitely recommend Techinthebasket.
Bought Apple Airpods for my daughter's Christmas present - delivered within the week. Great service, would order from this company again.
Happy with the communication and updates with the customer service.
The phone was new, well sealed and works perfectly!
Prompt delivery and excellent offers! Goods were new and in their original packaging. Will be ordering again, thank you.
After reading some of the reviews I was concerned ordering an Apple Watch, however I shouldn't have worried. I received a confirmation email after placing my order. On shipping I received a further email with a link to track my delivery with Royal mail. After a few days I recontacted them as the tracking page hadn't been updated but received a response immediately with a delivery update. My item arrived via Royal Mail brand new in sealed original packaging. The delivery may have taken slightly longer than originally expected but I have no issues what so ever with this purchase and would use them again
Excellent customer service great price
Just bought xiaomi note 9 pro, received quickly than i thought
I ordered an Apple Watch series 6 as a gift. It was about £70 cheaper than elsewhere. Unfortunately I discovered the recipient wanted something else after I placed the order. As it had only been a day or two and the watch hadn't yet shipped I asked if I could cancel the order for a refund. Customer Services responded very quickly and said they would cancel. I received a full refund within a couple of days. I can't vouch for the product quality or delivery but customer service was very good.
I ordered airpods pro and received the item within 5 working days
Customer service has been really helpful!
Would consider to buy from them again
Saved £60 on my Bose headphones and received them within 6 days - fantastic website. THE ROYAL MAIL TRACKING NUMBER DOES NOT WORK INITIALLY BUT JUST GIVE IT A FEW DAYS
Everything great.The price was convincing. Products were flawless and delivered quickly. Customer service is excellent!
As many reviews suggest the items are being imported from outside the UK. This can lead not only to long delays, but also region issues such as with the Galaxy watch I ordered which is locked to regions of South America. I'm attempting to resolve this with Samsung but the 2 week wait to get a product that I then have to get fixed so that it works as expected is not worth the cheaper price. Trust me.
Update: After talking to Samsung their recommendation was to send the product back. Info for doing this is on techinthebasket.com (add /returns to the address)
Important! Read the page on citizensadvice.org.uk about 14 day cooling off too. Was offered £10 for the £282.99 product at one point! Though this may have just been poor use of english in their email. They would not refund my postage unless I remove this review! If you want a cheap, semi-functional product (or one that you can fix if you have the technical skills) then this may be a good site for you as the product was at least in brand new condition.
Item arrived on time and even though I had to return the package service was prompt and easy. Thank you so much.
Only had the oppo reno 2z for a few days, but feels and looks good quality, easy to transfer data and set up... brilliant screen for watching movies/football/youtube etc, pretty easy to navigate... like I said it's early days and time will tell, but so far I'm pleased.
I was initially nervous to buy a phone on this website, but I'm so glad I did. The phone arrived soon in excellent condition, it works perfectly and I'm very happy with the product.
Just bought the newest version iPad here at 10% off the retail price. Receive the parcel in 4 days and I am still playing around it. 5 stars
Ordered an iPad and get the tracking number in a few days, but no tracking record at first. Contacted customer services who explained it would become active when Royal Mail received the package. They also said the package would be with me within 8 days after ordering.
It does activate this a bit later and the iPad arrived on time.
Do not be worried about the tracking number not being recognized.
100% will use this site again.
I ordered a lens with techinthebasket.
The next day my order was cancelled without any information, got an email from paypal that I will get my money back.
I contacted techinthebasket, i was told the product is not available?
Went back to their website, product is still there and more expensive!
Very disappointed with this company!
Reading all these bad reviews I've decided not to buy from TITB, only 3star at most on anything, not good
It's a Scam. Simple! Paypal luckily reimbursed me.
This is a truly shocking company that should NEVER BE USED.
DPD had no order of this nature.
I CANNOT BEGIN TO TELL YOU HOW MUCH MISERY THIS COMPANY HAVE CAUSED ME.
They kept fobbing me off.
At one point they said, "Please don't worry, we will be in contact with DPD very soon.
It is hard to believe this company is still allowed to operate. Chances are, they'll liquidate the company and reopen under another name. My guess is they'll pursue this business model because they'll assume most people will not have the appetite to pursue their purchases.
I have told DPD about this course of action.
I was in a hurry to get another phone and £600 and two months later, I now have my money back.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
STEER WELL CLEAR OF THIS SITE WITH IMMEDIATE EFFECT.
BE AWARE OF THIS RIPOFF MERCHANTS.
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