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Target Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.
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My order from Target was lost, which I found out 5 days before Christmas. Target said they would issue a refund in the form of a eGiftcard. I used PayPal, which I love, as my form of payment when I placed the order. I was told there was nothing that could be done other than giving me the eGiftcard. As wonderful as PayPal is, don't use it when ordering from Target online. You won't get your money back. You will be stuck with a Target gift card. Since I don't plan on shopping there again, I don't know what good a Target gift card is to me now. I have never had such an unpleasant online shopping experience.
Buyers beware when you order online fromTarget and have it shipped to the store. No where in the initial e-mail confirming my online order did it state that there would be a deadline that I had to pick up my order. Then once my order was delivered to the store, the next e-mail just said to pick it up by a certain date (it did not state that it would be sent back if not picked up). Then the third e-mail said "last chance to pick up your order" and then the fourth e-mail stated that the item was sent back. Target gives you only two days to pick up your order. I was out of town and hoping to pick up the item when I returned, but it was sent back (this was a Christmas gift). So, now I'm without a gift and if I were to reorder the same item, it would be after Christmas before the item would get to the store. This is bad business on Target's part. They need to change their policy or make sure that when people order online and have it delivered to the store that they state on your order form that you only have two days to pick up your item. I am very disappointed in Target and will not order from them again!
Never shopped there much but when I heard they started letting people in the opposite sex's restrooms, I totally stopped going there. I'm totally against target. FOREVER!
The cashiers, department managers and store management work together making my shopping at TARGET a pleasure. They have deals, discounts, and always willing to help. A clean store and great pharmacy personnel.
I've used target.com for a couple years now, but only been utilizing the "in store" pickup for the past 2 years. It makes it VERY convenient. I do most of my shopping earlier in the day, and a couple hours later, stop by the store and pick up what I ordered. And for no additional charge. Love It!
Target has good prices on items they sell online and also offer free shipping
Target is the best store by far. There have been times I go to walmart and they dont have my brands because the location is "low income" areas so they dont carry certain brands.
Target usually is a bit more, but for a reason, they carry WAY MORE brands, Walmart carrys cheap processed garbage 99% of the time.
I purchased an item online on November 23rd and had the item shipped to store. Received confirmation email. Item was to have arrived at store by December 2nd. Receive email on December 2nd that item is delayed and new arrival date is by December 6th. December 7th I get an email that my order has been cancelled. I call target.com and am told that the item is no longer available. They had no reasoning for why it took two weeks to tell me that the item was no longer available. They would have known that well before two weeks. Horrible, horrible experience. Will no longer shop at the brick and mortar store or online. No excuses.
Great for clothes and cleaning supplies. Prices reasonable and store has such fun stuff.
I honestly have to say this review is not about product, but about the company. Getting into a political war when you are in retail, is just bad business and unprofessional. I will NOT shop with Target after their ugly 5 mins of fame. SORRY not SORRY!
I love that they're so fashionable with not only the women's but also the kids clothes. They give you so many fashionable options and they're always the absolute cutest!
The best service & policies i have ever seen. Almost everything u can buy here..
Ordereda few different orders and 2 were wrong items shipped, but they were awesome to remedy the situation quickly and made things right. Great shipping and easy shopping experience, sometimes customer service was tough understanding not clear English but worked thru it.
I like the variety on offer and the modest pricing. I like high fashion and Target gives me a good approach for what I want and can afford. Good delivery plans
Customer service is always polite and proffessional when i pick up my products from ship to store. I have never had a problem with target on this.
The user experience on Target is good, but still could be more streamlined. I usually only shop on the site to see new items in stock, and check if my local store has it available for pickup. I will say though, shopping in store invites way more "extra" purchases. Oops!
Ordered several items for my home. 1st part arrived a week after order. Exactly what I needed. 2nd order due two days later. (so be aware of holiday season for delivery needs.)
Price was a fraction of what Home Depot & Lowes charge. Shipping was reasonable.
I order from Target all the time- that is the only way I can support them since I do not have a local one. Shipping is always free, and most prices are lower than Walmarts. They carry many more cruelty free products that I love to buy and I like supporting their choice of enriching the changing lifestyle of many young americans to become transexuals and be comfortable using whichever bathroom they deem fit.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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