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TargetReviews 1,744

2.2

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Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
263
value
234
shipping
187
returns
174
quality
205

We monitor reviews for authenticity

California
7 reviews
0 helpful votes
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You have what I need
November 23, 2016

Thank you for having what I need at good prices. Now if you'd just Opt Outside for Thanksgiving Friday and let Cyber Monday happen all that weekend, while giving your good people a short break...

Date of experience: November 21, 2016
Texas
7 reviews
8 helpful votes
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Won't shop there again
November 21, 2016

Sometimes in life the only way we get a vote is with our wallet. I won't shop Target again.

Date of experience: November 21, 2016
Florida
7 reviews
2 helpful votes
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Target could update their site a bit
And it would be better

But with such a good selection and great prices
I really still love it

Date of experience: November 20, 2016
Texas
9 reviews
0 helpful votes
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Target Fandomania!
November 19, 2016

Great quality brands for excellent prices and fantastic clearance sales- a busy mom of five's paradise. I can get anything from pots, panties or paper towels!

Date of experience: November 17, 2016
Florida
5 reviews
3 helpful votes
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My kids love it
November 16, 2016

Target is clean and fair priced

I am not a big shopper
But my kids have lots of fun in target

Date of experience: November 15, 2016
Maryland
6 reviews
1 helpful vote
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Nice
November 16, 2016

One of my favorite places to shop, upscale quality at reasonable prices.

Date of experience: November 13, 2016
Colorado
3 reviews
13 helpful votes
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Dont care about customers
November 13, 2016

Good luck getting any help inside the store and send your little girls in the restroom with men watching them. No thanks i will shop at walmart

Date of experience: November 13, 2016
Minnesota
3 reviews
24 helpful votes
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Perverts
November 11, 2016

Considering that Bruce Jenner and all "transgenders"/mutilatorsaa still has male chromosomes, I am shocked by the anti scientific stance target has taken by allowing men into women's bathrooms, and vice versa. I'm from the twin cities and like to support local companies, but not when they take such ridiculous and anti scientific stances. Haven't bought a thing from target since then.

Date of experience: November 11, 2016
Australia
6 reviews
25 helpful votes
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Treated like theives
November 11, 2016

Isn't any one else tired of these stores stopping you to check your bags

Date of experience: November 11, 2016
Minnesota
1 review
0 helpful votes
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I was so pleased this morning when I went into Target/Medina, MN to look for a toy my grandson wanted for his birthday. I soon found out it is one of the most popular toys of the season. A Hatchimal. I interacted with about 5 employees who all made my shopping experience amazing. Never did I feel like they didn't have the time for me. They went through their morning freight to see if they had this toy. Explained to me how to use their app "Cartwheel". Told me the best way to get my hands on this popular item and presented me with a rain check so if the toy does become available I can get $10 off. I wish I would have written all their names down. I have a renewed interest in shopping at this particular Target.

Date of experience: November 10, 2016
Japan
5 reviews
2 helpful votes
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Excellent! Love them! :)
November 11, 2016

Always kind service, lovely things, great price!
Love this shop :))

Date of experience: November 9, 2016
Missouri
11 reviews
13 helpful votes
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Ordered and received invoice via email. Total invoice shown was $80.65. Ordered 2 pairs of shoes and 4 six packs of Glucerna Hunger Shakes. Order arrived... shoes are fine, I receive 4 bottles of the Glucerna. $9.99 per bottle apparently. Only discount on invoice was free shipping credit and 5%REDCARD discount. Total amount I paid per their invoice was $39.96. I emailed sending a photo of what was sent in the box. I called-because I hate waiting the turnaround time for emails-all I wanted was the complete order filled. I wasn't given that option- or if I was, I couldn't understand it, so asked for refund. Was told I'd receive $40 something in 5-7 days. Was this ok? I asked if when I purchased items, if they had to wait 5-7 days for their money, would that be ok? For my trouble I would be emailed a $10 gift card. That evening, I get refund invoice showing they were only refunding $33 something. I called finally got a manager... now funnily enough, he told me I was given huge discounts on all the items, and lost the discounts when I returned the Glucerna--using the term returned very loosely since they didn't arrive. Worse yet, the total on their invoice with all the credits, actually came out a little less than a dollar MORE what my invoice showed I was being charged. I had no documentation showing a change in the invoice but I'm still getting $7 less than what I show I paid! Couldn't explain it to my satisfaction- couldn't have been shipping, because the ITEM HADN'T EVER BEEN SHIPPED! First and last experience with Target.com. Had I ordered 1-16 oz Pepsi, would they have put in one bottle? Or one six pack? Where do they get these people?

Date of experience: November 5, 2016
Florida
11 reviews
21 helpful votes
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Go to store
November 6, 2016

Shopping there since 80s when stationed in North Dakota and Target was a regional, not national store. Always impressed with their service, quality and prices. Sad when we moved away but very happy when they went national and built stores in our area. A Target customer for life!

Date of experience: November 5, 2016
Australia
5 reviews
4 helpful votes
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Target stores
November 5, 2016

I love it when they have specials, on, in Queensland Australia

Date of experience: November 3, 2016
Australia
11 reviews
8 helpful votes
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Good store
November 4, 2016

I prefer kmart, but Target has some nice things too. Although requires more toys.

Date of experience: November 2, 2016
California
2 reviews
0 helpful votes
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After their bathroom policy
And then accusing my wife of not paying for something ( she had nothing they later apologized) if they were selling $100 bills for. 50 I wouldn't shop there they are greedy, self serving and treat their employees like scum. They have no full time people so they don't have to pay benefits Shop Walmart!

Date of experience: November 2, 2016
Georgia
6 reviews
23 helpful votes
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A great place to shop.
November 1, 2016

Their prices are excellent and because I use their charge card I never have to pay for shipping.

Date of experience: November 1, 2016
Indiana
8 reviews
2 helpful votes
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HAIR PRODUCTS
November 1, 2016

Catch them when they have a sale you can really save!

Date of experience: November 1, 2016
Arizona
17 reviews
13 helpful votes
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Target is ok
November 1, 2016

I like Target but they are much more expensive on most products than Walmart. Target is cleaner, but more expensive.

Date of experience: October 30, 2016
Wisconsin
5 reviews
2 helpful votes
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Love the selection
November 1, 2016

There is a reason people call it 'tarjay' (spelling it that way for pronunciation) - they have high end stuff at decent prices. You can find better prices online if you search, but overall a good experience.

Date of experience: October 29, 2016