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The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.
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Thank you for having what I need at good prices. Now if you'd just Opt Outside for Thanksgiving Friday and let Cyber Monday happen all that weekend, while giving your good people a short break...
Sometimes in life the only way we get a vote is with our wallet. I won't shop Target again.
Target could update their site a bit
And it would be better
But with such a good selection and great prices
I really still love it
Great quality brands for excellent prices and fantastic clearance sales- a busy mom of five's paradise. I can get anything from pots, panties or paper towels!
Target is clean and fair priced
I am not a big shopper
But my kids have lots of fun in target
One of my favorite places to shop, upscale quality at reasonable prices.
Good luck getting any help inside the store and send your little girls in the restroom with men watching them. No thanks i will shop at walmart
Considering that Bruce Jenner and all "transgenders"/mutilatorsaa still has male chromosomes, I am shocked by the anti scientific stance target has taken by allowing men into women's bathrooms, and vice versa. I'm from the twin cities and like to support local companies, but not when they take such ridiculous and anti scientific stances. Haven't bought a thing from target since then.
Isn't any one else tired of these stores stopping you to check your bags
I was so pleased this morning when I went into Target/Medina, MN to look for a toy my grandson wanted for his birthday. I soon found out it is one of the most popular toys of the season. A Hatchimal. I interacted with about 5 employees who all made my shopping experience amazing. Never did I feel like they didn't have the time for me. They went through their morning freight to see if they had this toy. Explained to me how to use their app "Cartwheel". Told me the best way to get my hands on this popular item and presented me with a rain check so if the toy does become available I can get $10 off. I wish I would have written all their names down. I have a renewed interest in shopping at this particular Target.
Always kind service, lovely things, great price!
Love this shop :))
Ordered and received invoice via email. Total invoice shown was $80.65. Ordered 2 pairs of shoes and 4 six packs of Glucerna Hunger Shakes. Order arrived... shoes are fine, I receive 4 bottles of the Glucerna. $9.99 per bottle apparently. Only discount on invoice was free shipping credit and 5%REDCARD discount. Total amount I paid per their invoice was $39.96. I emailed sending a photo of what was sent in the box. I called-because I hate waiting the turnaround time for emails-all I wanted was the complete order filled. I wasn't given that option- or if I was, I couldn't understand it, so asked for refund. Was told I'd receive $40 something in 5-7 days. Was this ok? I asked if when I purchased items, if they had to wait 5-7 days for their money, would that be ok? For my trouble I would be emailed a $10 gift card. That evening, I get refund invoice showing they were only refunding $33 something. I called finally got a manager... now funnily enough, he told me I was given huge discounts on all the items, and lost the discounts when I returned the Glucerna--using the term returned very loosely since they didn't arrive. Worse yet, the total on their invoice with all the credits, actually came out a little less than a dollar MORE what my invoice showed I was being charged. I had no documentation showing a change in the invoice but I'm still getting $7 less than what I show I paid! Couldn't explain it to my satisfaction- couldn't have been shipping, because the ITEM HADN'T EVER BEEN SHIPPED! First and last experience with Target.com. Had I ordered 1-16 oz Pepsi, would they have put in one bottle? Or one six pack? Where do they get these people?
Shopping there since 80s when stationed in North Dakota and Target was a regional, not national store. Always impressed with their service, quality and prices. Sad when we moved away but very happy when they went national and built stores in our area. A Target customer for life!
I prefer kmart, but Target has some nice things too. Although requires more toys.
After their bathroom policy
And then accusing my wife of not paying for something ( she had nothing they later apologized) if they were selling $100 bills for. 50 I wouldn't shop there they are greedy, self serving and treat their employees like scum. They have no full time people so they don't have to pay benefits Shop Walmart!
Their prices are excellent and because I use their charge card I never have to pay for shipping.
I like Target but they are much more expensive on most products than Walmart. Target is cleaner, but more expensive.
There is a reason people call it 'tarjay' (spelling it that way for pronunciation) - they have high end stuff at decent prices. You can find better prices online if you search, but overall a good experience.
Answer: Looks like Target has sent a lot of ringers here to up their ratings in the last few months. Nice try guys but your whole shopping experience is still subpar. To answer this question, IT DEPENDS on where you live and what you order. If you're right next to their warehouse, SURPRISE, it's there in a day and you think they are fantastic. If you live far away, the item is no longer in stock or they are slow to fill it, it could take six weeks. It did for us on a couple of occasions, SO it's the luck of the draw and certainly NOT better than Amazon.
Answer: Be careful. If the item suddenly becomes unavailable that you already paid for you will have to wait 30 days for your refund.
Answer: Sometime from other sites, malware can be picked up to track your internet history. I don't think target's website would carry that!
Answer: I'm sorry. I ordered a lot from target.com and never had a problembefore, but when I finally did have a problem... hours and days on the phone. One of the service techs put me on hold for 30 minutes. Another put me on hold for 15 minutes and then hung up. Horrible.
Answer: I was unable to purchase a prepaid phone card with my gift card. This fact was not disclosed in the product description so I found out at the checkout when it was too late. Now am stuck with the useless gift card. I am very disappointed in Target shopping and will never buy anything from them ever again. I do not recommend Target shopping to anyone. Spare yourself some aggravation and shop elsewhere. Enough said.
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