TargetReviews 1,744

I ordered a dress from here, one of the "GO International" pieces because it was on sale for ridiculously cheap and although I had an inkling it'd probably be terrible quality if not fit poorly, I ordered it anyway because of the cheap shipping ($4.95). It arrived and as expected, I had to return it at a store location (convenient) although the shipping isn't refundable. So yes, basically I paid $5 to try on a crappy dress.

I've noticed that checking their tracking # is also kind of annoying, maybe it was the browser on the computer I was using, but it would show me as logged in but would generate a temporary "account" for me to check the tracking info. Normally, most retailers/vendors send an email with a link to the tracking info so you can click through there without having to log in to any accounts. Maybe Target cracks down harder on security.

Charged me for a warranty for an electronic item they cancelled and then wouldn't reimburse me. Had to call and be put on hold several times and was hung up on 3 times. When I finally got a supervisor I was told that I could get my refund in another 3 to 5 business days (for an item I never received). To hold your money hostage is bad business practice. When I repeatedly suggested they don't ship any warranties for items that don't ship, they didn't seem to understand.

It's no surprise that Target.com is identical to the brick and mortart version. I do like that I can find items online that I can't find in the stores. My quibble is that the site doesn't seem to mirror the sales or discounts that are available in-store. I only use the site when I can find what I need in-store. Target is really more of a sensory experience for me and using the site kind of takes away from what makes Target great.

We bought some living room furniture and a kitchen set here, the price was decent for what we thought we were getting, but when it arrived some of the furniture was damaged and the quality was only so so.

Of course, maybe it's our fault for buying something like furniture online.

In conclusion, we LOVE the living room furniture set we bought, especially the sofa, we just think it was a little overpriced, while the kitchen set was a total dissapointment. (It looks good, just the quality doesn't match the price.)

We were interested in buying a window fan and wanted to know the shipping cost. At Target.com you have to give them your name, address, and FULL CREDIT CARD DETAILS just to find out the shipping cost! We checked five other major websites and all of them quote shipping cost up front or just ask for your zip code then give you the shipping cost - no personal details or credit card details required!
We wrote to Target.com's customer service dept. and they responded TWICE by saying they can't just give us the shipping cost because it depends on several things. It was a "canned" response which they repeated a second time. And, they said just give us all that personal info and you can cancel the order at the last moment if you don't like the cost. They say they don't retain any of that info if you cancel before hitting the final Submit button. But, when we returned to the website later, they still had our personal information!
Five other online stores including Sears.com, Lowes.com, HomeDepot.com, KMart.com and Costco.com all provided shipping cost WITHOUT making you enter personal information (other than your zip code maybe).
So, if you value your privacy, don't shop at TARGET.COM

Ok, first of all, is there a way to filter by items that are available at a store? If there is, I haven't seen it and have been annoyed MANY times. Sometimes I don't have time to wait for an item to be shipped, so I want to know what the store inventory looks like! Speaking of shipping, I once ordered a bunch of x-mas gifts around the middle of November. Sometime mid December I get an e-mail saying 1/2 of my order is back ordered and won't be delivered until late January, do I still want the rest of my order? NO! Cancel everything, I'll do my shopping on amazon. Not happy with this site, although I do love the store.