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Target Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.
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Site is ok. I ordered frames and they came chipped.
BEWARE: When you order form the Target website you are instructed that all items may be returned - not so! If you purchase an item via paypal and return the item you will be sent a merchandise voucher -- no return is possible!
ORDERED A SHAVER, TARGET LOST THE ORDER, BUT DID CHARGE MY CARD.
HAD TO REORDER SHAVER AGAIN. LOST THE ORDER FOR THE SECOND TIME. FINALLY AFTER 3 WEEKS MY RAZOR ARRIVED. THEN I GET AN EMAIL THAT I ONLY HAD 5 DAYS TO REORDER. I DON'T THINK THE RIGHT HAND KNOWS WHAT THE LEFT HAND IS DOING AT TARGET.COM. I TRIED TO EMAIL CUSTOMER SERVICE, AND COULD NEVER GET THROUGH. THE PHONE CALLS WEREN'T MUCH BETTER, TOO MANY FOREIGNERS
I never had a problem with targets. Yes the the card breech! Targets did cover all stolen ID AND COSTS. $ IM back with them. And online. They have some real good selections of brand name products. I have no problem with them at all. There brand name products like over the counter Rx are fine-- my girl freind loves the selections and ladys products. And sexy items.
This is a very cool store with lots of neat things!
I've been a loyal Target customer for a decade or so. I shop there for electronics, home appliances, kitchen, patio and personal care products. I am very happy with the quality and design of my purchases for the most part.
In comparison to Target's main rival - Walmart - the store is less crowed and better organized. Whenever I enter Target I feel a sense of coming home or at least coming to something quite familiar.
But I never shopped from Target's web site. Why should I when I have a Target nearby;-)
The only reason that I ordered from Target.com, was because Walmart was completely out of the product I was looking for. So, I placed my order, and I was excited, and everything seemed well. The product came in when it was supposed to, BUT the delivery was incredibly poor. To be honest, it was the worst I've EVER experienced. I ordered a Presto Knife Sharpener for my mom and the product did not come in with any actual packing. The knife sharpener came in the regular box, no actual shipping box. It was dirty and all banged up. Not to mention it was a gift... and the surprise was ruined. I'm pretty sure I'm returning this. POOREST QUALITY EVERRRRRRR!
Target is great and their selection is vast, but the site leaves a bit to be desired. Heavy drop-shadows anyone? I also find it odd that a TON of the products on the site aren't sold in stores - why wouldn't I just use Amazon?
Okay so I absolutely LOVE LOVE LOVE Target and their products, but their site? Not so much. I feel I have had more problems with their website lately than ever. For such a huge company I would think they would have an excellent site. I was looking at a kitchen island for my small apartment and there was no dimensions listed in the description. Last week I was looking up women's shoes and nothing was showing up. I was continually receiving an error message, which mostly happens on my iPad. I love Target but they need to step up their game with the website! Anyone else having these problems?
Purchased some on line Toys and was not the correct color I expected. I went back to the store and return was super easy. Got the right color with no issues in no time and everyone at the service desk was very helpful.
A step up from Walmart for sure! They may not have everything but they do have lots of cool items though, that you will not find at some of the other big box stores!
I will NEVER ever order from there again! I ordered and was given a 3-5 day delivery time and it's still not here and may not be until next week. There's no way to track my order and I could have gotten it at Amazon or Walmart and I would have already received it! I really learned a lesson!
Love Target! They have the best prices. They have Black Friday lines down to a science. Not like Walmart's cluster on Black Friday!
I have had wonderful experiences with Target.com
Last year I ordered a play kitchen for my daughter as Christmas gift and I was cutting it a little close to the deadline. Target notified me that they would try their best but could not gurantee delivery in time for Dec. 25. I was not too worried about it being late since my daughter was really too young to understand dates. Well, the kitchen arrived on Dec 23 and the staff even took the time to apply the decals to it for me to save time. It was an awesome and thoughtful gesture. Thank you
Very deceiving, Site clearly says Spend $50 and receive Free Shipping. Ordered 3 items totaling $117 and had a shipping charge of $9 for a 412 item they said was note eligible for free shipping.
Main page didn't indicate there were items ineligible it said Spend $50.
Ridiculous and almost fraudulent. I ordered a PS4 when orders were accepted and they said I would get it wihin 10 days after release date. Today they send an email and it states delivery 1/2/14 while the console gets released 11/15. I called the hotline and they flat out said it is what it is. I had ordered it due to the fact that I had a giftcard and now this... so I spoke to a lady and first she stated that there is nothing she can do and when asking for a supervisor she stated she is and when persisting she all of a sudden found someone else... they had the nerves to say. No worries you will get a game I preordered on time... whithout the system... how awesome... this is switch and bait and unacceptable and fraudulent advertisment...
I often go to target, one store is near my home, very convenient for shopping and some different feeling from other traditional supermarket, good!
The stuff is good, website is complicated and customer service is not responsive. May visit again because of cheap price.
We bought a product from a Target store that turned out to be defective. When we took it back too much time went by so we couldn't get any money back. When I tried to put a negative review online they wouldn't publish it, even though we followed all of their rules. I won't step foot into another Target store.
I like shopping at Target.com and also the retail store. Sometimes I go online to look at the products I want to buy and then go to the store to see it before I buy it!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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