TargetReviews 1,744

The target in Boise near the mall is usually my go to. I recieved a gift card for $25 to target for Christmas and went to use it tonight and got to the checkout stand to find that it had been "closed" whatever that may be? So they tell me, there's absolutely nothing they can do about it. I HAVE to call the number on the back. Mind you i'm done checking out, have my bags ready, and they want me to call a 1-800 number... alrighty then. So i call, wait for 26 minuets, listen to horrible elevator music, and a voice recording of someone saying "your call will be answered in the order it was recieved, just one more moment" and now i'm mad. I have been sitting here for 26 MINUETS!? And they continue to tell me there is nothing they can do in the store. I was patient at first but now i'm really upset. They acted like it was some sort of joke and they had no power at all. They were so rude and quick to dismiss me. I can honestly say i will NEVER shop with target again. I will tell everyone i know the same, and to especially not buy gift cards from them to gift other people because unlike any other gift card you have to "activate" it, to do that you have to call al 1-800 # and sit on the line for over 30 min and deal with rude, inconsiderate employees. Defiantly not happy, and WILL NOT be back.

Target offers the worse online shopping experience around. I wouldn't even shop here if it wasn't for the 5% off with the Target card. Their website is slow and terrible to navigate, their shipping speeds are atrocious (granted it is free shipping with RedCard), but I try to avoid them if I can find something for a comparable price elsewhere.

I specifically recall having to call their customer service over a missing order and it was a nightmare scenario. It took multiple phone calls and my issue wasn't completely resolved.

Buyer Beware!

I ordered a number of bags of snow melt because we live on a steep hill at elevation, and i buy these ten at a time. I placed an order since i had only two bags left. After placing the order, being informed that the product was in stock and set for free shipping with delivery within ten days (which would have arrived prior to the next ice storm on our hill), i received an email saying the shipping was delayed. A week later received another note regarding delayed shipping. Then the next evening got an email cancelling the order! Cancelled it?!?!? Yes. As i was out of town, as soon as i returned i called customer service, they informed me that they had a computer glitch at the time of the order resulting in cancellation. I had to reorder it, and when i said i need it now, will they take care of expedited shipping to get it to me quickly i was given ten minutes of excuses, and i finally gave up and cancelled the new order. This is unbelievable. I will never shop at Target, or Target.com again if this is their idea of customer service. I am going to try to cancel my registration with them to ensure that the next time they are hacked, that my information doesn't go out with everyone else's.

I came to the store at 5am revcieved a ticket for a hatchimal and was told they give out as many tickets as hatchimals. So it's pretty safe to say I have one right? NO! I get to the store at 1030 and they tell me they don't have enough anymore and they can't hold them all day for people. I'm sorry the store opened at 7am I didn't realize 3.5 hours was all day. Some peoplexamples work and have a life. I have never been so upset. What a joke and calling customer service is a waste of time because all they do is tell you they are sorry. They don't care because who cares if they lose 1 customer they have millions more, what a joke.