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Target Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.
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I have had trouble with shipments before. They claimed they sent me items that were never included in the shipments, and never received a refund. If you actually get all of the items you order and pay for, they arrive promptly and the prices are reasonable. But if you don't get the entire order...
I love shopping at Target online and using my REDcard. They give 5% off anything I buy plus free shipping. I shop online all the time and buy trash bags, jugs of kitty litter, toothpaste, etc., etc. Unfortunately they don't ship certain products, so you have to go to the actual store to buy them, and I live 75 miles away from one!
In and out with product I wanted. Quick and fast and you are on your way. A Lot of different departments, and products. Over all great experience.
Target is the place to go for quick trips, or even shopping! Don't go to the mall and spend hours there, instead go to target! They always have everything and if they don't have it in one store, they always have it in the next
Always Reliable!
I am happy that I got a good quality product for a reasonable price. I'LL SHOP AGAIN IN THE FUTURE! Will recommend this to friends too!
Easy to put on wall, absolutely beautiful. The swirls move as you do through out the room. Certainly makes a statement in my office.
I seldom, well actually never, write reviews. I'm an incredibly busy person. But for some reason it felt like time, mainly because other businesses have made online shopping experiences so easy, when this one was not. I had a baby shower in two weeks, and ordering online is usually so much faster for me. However, I had never ordered from Target online, and it was on the registry. I ordered two items, and one said it would ship for free to the store, and I thought, why not? As soon as i paid for the order, I got an email stating that the store delivery date would be a full week later than what they had told before before I ordered it. Of course now it would arrive after the baby shower.
Needless to say, I immediately called and tried to cancel just the one item that would not be arriving on time. The told me they couldn't cancel it even though I had just placed it. I have had to cancel an order through Amazon and through Sierra trading post before, and they kindly helped me out immediately. This saved them money in the long run because I reward them by continuing to use them.
Anyway, they made no effort to help me change or cancel the order. I would have happily ordered some other things on the registry, but they are so greedy to not let you cancel, that they said you must wait for it to arrive, go pick it up, then return it. The person I spoke with also told me that my card wouldn't be charged until it arrived in the store, which is also not true. They charged my card the next day for the entire order.
Long story short, instead of buying alternative things through their store that will arrive on time, I ordered the same thing at Amazon and expect it to arrive without issues. Target, I'm shocked you've made it this far when other companies have such smoother and more easily correctable online service.
I will never order from target.com again! I ordered an item for my daughter on 12/13/16 that was estimated for delivery on 12/17/16. On 12/19/16, I contacted target and was told that the item had been placed on back order after I placed the order. I was told it would be received no later than 1/17/17. I then received notification on 1/11/17 that the back order had been extended now until 2/23/17. I called target customer service and was told that the item has been discontinued! Why then, do they keep extending the back order deadline and continue to string me along. I was told that a lot of times their website isn't up to date with what is actually available. I understand the initial oversight with the order placement, but why when they realize that I will never receive the item do they just keep on and keep on giving false hope! This is ridiculous! Never again!
Target is great! They have everything you could ever need for a great price. They have a lot of stores so you never need to go far to get to one and when I do go they always have a great selection of items fully stocked. Almost all of the stores I have been to are clean-unlike Walmart- and have large parking lots.
Ordered online monday for 2 day shipping, tracker in the confirmation email said I would thursday, customer service sends me a link that it wasnt even sent for shipping thursday night
It's always been a fun place to shop at, and lately they've been adding some cute home stuff it could rival Home Goods. Great store!
I like using Target.com along with my Red Card. I save 5% with Target when I use the card. I had an issue on a large order. Customer Service was so helpful. She canceled the ordered and gave me a $25 gift card for my troubles. I will continue to shop online with Target.
Without a car carrying stuff home on the bus is a pain in the u know what! Target sells tons of stuff with free shipping - what a great deal. My back thanks you@@
I prefer to shop here than Walmart. Sometimes the prices are a little more, but the customer service and selection of products is better.
I usually purchase in store, but whenever I've had to use Target.com I've never had any issues.
Who doesn't love Target. My only complaint is they run out of stuff online very quickly!
Clean and well organized store with great customer service. Store brands are high quality.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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