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Swimsuits for All

swimsuitsforall.com
swimwear, resort womenAge 19-25, 26-45, 46-60
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From the business

Women's swimsuits in sizes 4 & up. We make shopping for swimwear as fun as being in one. Save at swimsuitsforall today!


swimsuitsforall.com
+1 888-241-7946
USA
Swimsuits for All is part of FullBeauty Brands
Founded in 2004
Clothing item from Swimsuits for AllFashion apparel by Swimsuits for AllMerchandise from Swimsuits for All clothing lineSwimsuits for All fashion product

Business Highlights

General

Parent Company: FullBeauty Brands
Year Founded: 2004
Target Gender: women

Shipping

Shipping Cost: $6.99 - $25.99
Free Shipping: no
Shipped From: USA (New Jersey)

Returns

Return Policy: free
Return Instructions: all unused, unworn, unwashed, or defective merchandise may be returned
Return Cost: only for gift cards

Sustainability

Recycling Program: no

Product

Style: swimwear, resort
Body Fit: regular, plus size
Available Sizes: Women's (S, M, L, XL, XXL, 1X, 2X, 3X, 4X, 5X, 6X, 7X)

Customer Service

Support Channels: phone number, contact form
Support Phone: +1 888-241-7946

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Zip, Klarna

How would you rate Swimsuits for All?
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Swimsuits for All Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently citing poor customer service and significant issues with order fulfillment, including delays and unresponsive support. Many reviews highlight frustrations related to returns and exchanges, often exacerbated by unexpected fees and misleading membership charges. While a few customers noted satisfactory product quality, the overwhelming sentiment reflects dissatisfaction with the overall shopping experience, leading to claims of deceptive practices. This feedback suggests a critical need for the company to enhance its customer service protocols and clarify its return policies to rebuild trust and improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
213
value
177
shipping
203
returns
171
quality
159
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow jennifer L.
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This company charges $9.99 for a return even if the suit was not worn and with the tags still on the item. I did not even try the item on.

Date of experience: July 16, 2021
Magali R. — Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

New Hampshire
2 reviews
1 helpful vote
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Placed an order on June 6th. Shipping was over $11 which is the most I've ever paid for shipping from any company. The order didn't even get shipped until June 21st. The order status then didn't get updated from July 1st until July 12th. It is July 13th and I just received my order. Not only is it the tiniest size 8 swim bottom I've ever seen, the size 8 swim top has cups so tiny that it poses a risk of indecent exposure. I waited 3 weeks for a swimsuit that doesn't even fit. And to send it back and get my money refunded to my debit card I have to pay an almost $10 return fee. I can get a gift card in exchange for a return for free, but I never want to shop from this awful place again. The absolute most money and longest I've waited for shipping for a bad product.

Date of experience: July 13, 2021
Magali R. — Swimsuits for All Rep
over a year old

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Canada
1 review
0 helpful votes
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Would love to leave 0.1 rating. Placed an order online 4 Jun, went back to the site later 10 June still showed my items in the basket, so placed again (in error), got email from FullBeauty, searched and original order was in my junk. Call within less than 10 mins to cancel second order and was told nothing they can do. He said for the inconvenience he would note free returns. Told him it was international order was assured no problem. Got both packages, returned the second order in full and kept 2 pieces from first. Called numerous times to set up return prior to receiving items and one lady even hung up on me after telling me I had to have an account to place the order, I never created an account. Long story short after receiving the items and sent them back had been bounced to 4 different people regarding refund and being charged shipping and told that international orders cannot be cancelled once placed online. This is unacceptable and very poor customer service. Did search on reviews majority very poor, should have done prior to ordering. Will not order from them again. Poor business and customer service. Waiting to see what is refunded back to my credit card.

Date of experience: July 9, 2021
Magali R. — Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

New York
1 review
0 helpful votes
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Order my swim suite back in the beginning of June it is now the middle of July! Haven't gotten it yet! I have called customer service several time, they keep saying the same thing over and over they don't care! If I were them I would be looking for a reliable delivery service... ever hear of UPS or fedex I bet if they put it in a mail box I would have gotten it faster. It took them over 10 days for my order date to even ship it out... this place is a real joke. So now i have to wait 30 days from when it was shipped to even put a trace on it. Summer will be over!

Date of experience: July 7, 2021
Magali R. — Swimsuits for All Rep
over a year old

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Our phone lines are much less busy at this time and our live chat on our site is operating back to normal. We encourage you to contact us for resolution.

Ohio
1 review
0 helpful votes
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Worst Company Ever
July 4, 2021

Do NOT shop with this company. It's a waste of time and money. I ordered 2 pieces from them. One didn't get here until 2 months after I ordered it. The other one I tried to return, which is supposed to be free if you accept store credit. I did, and they still charged me $10 shipping. In addition, I used the gift card they gave me, double checked the total before I ordered and it was $10 and some change, and they proceeded to charge my credit card $47. When I tried contacting customer service (my past few months have been nothing but having to deal with their customer service) they they refused to refund me the money amount that was on my gift card. This is the absolute worst customer service I have ever had to deal with. For your own sake do not order from these people!

Date of experience: July 3, 2021
Magali R. — Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

New Jersey
1 review
0 helpful votes
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I ordered 3 swimsuits for the summer swim season. After 14 days with no contact, I called to check on the status of the suits. The customer service person said they were behind trying to fill the order. At 21 days, I called again to check on the order. Again, they said they were behind, and offered a refund. At 28 days, I called again, and the order had finally shipped. When the order finally arrived, I had lost over a month of the season, so I didn't need all 3 suits. I returned two. So far, no return has shown up on my credit card.

Date of experience: July 3, 2021
Magali R. — Swimsuits for All Rep
over a year old

Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

New York
1 review
1 helpful vote
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I ordered from swimsuitsforall and they charged $25 for shipping but took over a month to get me the first part of my order. THEN they told me the rest was on back order and would be shipped in another month but they promised not to charge me for the backorder. But of course they DID charge me for the back ordered items and refused to cancel the order because it's already 'in process' even though it's not getting sent out for another month. The customer service was horrible. I will never shop here again.

Date of experience: July 3, 2021
Magali R. — Swimsuits for All Rep
over a year old

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

Texas
1 review
0 helpful votes
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They shipped the wrong item. I returned the wrong item and still haven't gotten a refund on my item.

Date of experience: July 2, 2021
Magali R. — Swimsuits for All Rep
over a year old

Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. Our phone lines are much less busy at this time and our live chat on our site is operating back to normal. We encourage you to contact us for resolution.

Delaware
5 reviews
31 helpful votes
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Zero Stars
June 30, 2021

This site is off my list of favorable sites. For 6 months I've been trying to exchange an item, which finally shipped only to contain the wrong items. I sent the items back with their label, and a month later still don't have a refund. Don't shop at any of their stores unless you are infinitely patient.

Date of experience: June 30, 2021
Magali R. — Swimsuits for All Rep
over a year old

We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance. Our phone lines are much less busy at this time and our live chat on our site is operating back to normal. We encourage you to contact us for resolution.

Missouri
1 review
5 helpful votes
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Ordered May 24. It "shipped" June 17 and they charged my credit card but the tracking number provided says USPS is still waiting for the package - that only the label was created. Customer Service said they can't do anything until 30 days has passed since shipment. So $66 out, and the vast majority of the summer without a swimsuit at BEST and most sizes are now out of stock. VERY UNHAPPY.

Date of experience: June 28, 2021
Magali R. — Swimsuits for All Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

California
20 reviews
15 helpful votes
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The swimsuit itself was alright, not my favorite and nothing special! But everything leading up to receiving my package (which was not complete) was a bit annoying.

Shipping: I ordered this May 6th and received it June 6th. In addition, after receiving the bottoms, I was email a cancellation of the matching top due to it being out of stock.

Website: Easy to navigate and they have a lot of options.

Price: Good price, around $20 for a piece (after sales, which they always have on), so you're looking at a $40 set if you order a bikini. But, I think you can find better prices on other sites.

Date of experience: June 28, 2021
Magali R. — Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

West Virginia
1 review
1 helpful vote
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I placed an order on June 6th. It is now June 28th and my order still hasn't come. It's ridiculous. I will never order from here again. Starting to feel like by the time the suit gets here summer will be over.

Date of experience: June 28, 2021
Magali R. — Swimsuits for All Rep
over a year old

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

New York
1 review
2 helpful votes
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I ordered a bathing suit for my vacation on June 8th and it wasn't shipped until June 18th. It is June 26th and I STILL haven't received my package nor can I track it. I called the company to complain and all they could tell me was it has been shipped and they don't have any other information. What kind of crap is that? So now it could be lost and a claim can't be filed until after 30 days. Never again will
I order from them.

Date of experience: June 27, 2021
Magali R. — Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

California
1 review
6 helpful votes
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I ordered my items the beginning of the month for an end of month vacation. It took them 3 weeks before they shipped my items. When I emailed asking for updates they didn't respond. When I called, I was just placed on hold. Now my order will arrive while I am already on vacation. If you want your items quickly, don't order from here! They don't care and their customer service is terrible!

Date of experience: June 25, 2021
Magali R. — Swimsuits for All Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

California
1 review
0 helpful votes
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I wish I never ordered from this site. I ordered 4 bathing suits through 2 separate orders, and paid over 300$. I was willing to swallow the price for quality and fit as I am plus size and have a hard time finding cute swim styles for my body. 3 weeks after I placed both orders I hadn't heard anything pertaining to my order and tried to cancel. Although neither order shipped, customer service told me they couldn't be cancelled. I requested that my shipping at least be refunded, since I would just be returning them all anyway, to which they did not agree. About 2 weeks later my suits showed up. One of them fit 2 sizes too small, and the rest were essentially Forever21 quality. I decided to keep one, and it started to visibly fall apart after the first wear (sunbathing only). I returned the remaining 3 suits 2 weeks ago and haven't heard a peep. They also deduct 9.99$ from your return, which is so upsetting seeing that I didn't want the order after it took forever for it to ship. I essentially paid 50$ just to get these shipped, and 90$ for a crappy swimsuit. NEVER AGAIN. Save yourself the headache.

Date of experience: June 22, 2021
Magali R. — Swimsuits for All Rep
over a year old

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Ohio
2 reviews
4 helpful votes
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Don't Expect to Get Your Order
June 22, 2021

Extremely disappointed in customer service after 3 calls today. I paid $33 for the fastest delivery because I need the suit for vacation and it hasn't even processed yet 3 days later. It's supposedly on hold waiting to confirm some information but nobody has called me to confirm anything and I just sat on hold today for 40 mins. Then I was told I can't even cancel the order yet SFA has my money! Ridiculous! I will never order through this company again, nor recommend to anyone. Shameful to take somebody's money and not refund it when asked when you haven't even processed the order yet.

Date of experience: June 22, 2021
Magali R. — Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Pennsylvania
1 review
0 helpful votes
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Thieves!
June 22, 2021

In 2018, I returned some brand new bathing suits to Swimsuits for All & accepted a gift card for $108 to save on the cost of shipping. In the two summers since then I had another baby & the world shut down. This summer it was on, so I picked out some bathing suits & entered my gift card number only to get an error message. When I contacted customer service, they told me the gift card didn't exist & that I should contact my state comptroller. When I insisted that couldn't be possible, they said they'd dig a bit deeper & get back to me. That was over a month ago. I haven't heard from them. Gift cards don't expire. They have fraudulently kept my money. A bunch of thieves! Be warned, don't order from this company!

Date of experience: June 22, 2021
Magali R. — Swimsuits for All Rep
over a year old

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

North Carolina
1 review
0 helpful votes
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Site says 2 weeks for refund. Going on 4 weeks now. Every time I call they say to call back again!

Date of experience: June 22, 2021
Magali R. — Swimsuits for All Rep
over a year old

Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

Nevada
1 review
1 helpful vote
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I ordered a swimsuit from this company and paid 18.98 extra to have it in 4 days and as I check on it today my order has not been shipped yet! Order was put in on the 18th with 4 days shipping, so when i called the company not only were they RUDE and I could NOT cancel my order nor will they refund me the money, 52.00 later I got taken for a ride! Item has not shipped yet, never heard of a company who cant cancel an order! Extremely bad experience! DO NOT ORDER from this company!

Date of experience: June 22, 2021
Magali R. — Swimsuits for All Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Pennsylvania
1 review
0 helpful votes
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I ordered a bathing suit on May 15th and still waiting. Vacation has come and gone and it looks like Summer may be over before I get it. Rude person in customer solutions. As soon as I comes it's going back and I will shop elsewhere.

Date of experience: June 21, 2021
Magali R. — Swimsuits for All Rep
over a year old

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.