I've had very bad customer service.
They send me free shipping offers that they won't honor.
They didn't credit me with my return. Said they received it but gave me a fake return code. Never did get a refund for the suit they received back.
Another time I was told they had the 2 suits back, still no refund.
I won't order from them again.

In mid-June I ordered a tankini. It arrived in mid-July. The top was smaller than I liked so I returned it a few days later. On July 24th, I received an email stating that they had received my tankini top & it would take 5-7 days to process the exchange. It has been more than 2 weeks without receiving the replacement so I called. The first time I pressed O for operator, the recording said, "I'm sorry. There is no answer. Your call is being disconnected." WHY IS THAT EVEN PART OF THEIR CUSTOMER SERVICE LINE? I immediately called back & was connected to John. He told me that my exchange had not been processed yet so he could refund credit card. I explained that it was a tankini & I didn't plan to swim topless... even having to explain this to a man annoyed me. He offered to reorder the top for me once I verified my card number & expiration date. My new tankini top should arrive in 7-10 business days which puts me closer to the end of August for something that I ordered in JUNE. Even in the southwest, swimming season is nearing an end. What if I hadn't called (twice) today? How much longer would it have been until I received my swimsuit? September? I won't order from them again.

I order a swimsuit and had to send it back Order a size10 I had to pay return postage which was $9.99 then I ordered size 12 and did. It like the way it fit so I sent it back again and had to pay $9.99 shipping then I had to pay tax on each one and that was $5.50 each one so totally I paid 30.98 just on shipping and taxes they are a RIPOFF

Horrible experience! My free shipping code did not apply to my order. I called immediately & spoke to Jay Ray who told me to send back my order & place a new one with a code that worked & he would refund my full order including shipping. I've spent hours on the phone trying to get my refund & waiting for a "mgr" to call me back. Still waiting. I will never order from this company again. Their shipping is awful. It takes weeks for an order to arrive. In this day & age that is unexceptable.

In 2018... yes 2018. I placed an order and they sent me a duplicate order. I returned the duplicate order and the didn't credit my card, the sent me an egift card. 2021 and I still have not been able to use the egfit card. I get "an unknown error occured" message. I just call them again, and I have to call them back in 5-7 days. What? This was their mistake and I am just trying to use the darn thing up! Horrible customer service.

I should've read the reviews of Swimsuits For All before ordering. I would've left the stars blank but I had to pick at least one. My experience started on March 25,2021 and I am finally done today on August 9,2021. Just terrible! I originally ordered a few items which came in 3 weeks, which I was expecting. After that, I exchanged for different sizes. I didn't want to return and buy again because that would've cost me shipping. Over 4 months it took to exchange and then return items that still didn't work. Took over an hour to talk to someone when I called. Zero customer service and it took forever to get and return my merchandise. Not sure how this company stays in business. Now I'm just hoping that the horrible reviews I've read about the merchandise being cheap, isn't true with the items I did keep. We'll see...

I ordered a swinsuit on 7/26 with express shipping, it was to arrive by 7/30. Fast forward to today 8/9, my order finally arrives and its a pair of men's pants! I call customer service, the rep I spoke to refunded me half of the express shipping charge and told me once I send the item back to call in and they would refund the rest of the shipping charge. Why is it that I have to follow up so I can get all my shipping charges refunded, when they are the ones who messed up? Did I mention that the swimsuit I ordered now 15 days ago is no long available in my size? This company is the worst when it comes to shipping and obviously sending out the correct items. Such a joke!

Purchased 2 bottom and a top swimsuit - returned all - 6 weeks later no refund and they charged my credit card TWICE. NEVER order from these people.

DO NOT BUY FROM THIS COMPANY! They will take your money and not provide refunds, are slow to ship, and have very poor customer service. Their customer service does not return emails, cannot issue refunds, and cannot tell you when your items will arrive. The tracking number for my item only showed that it was "in route" for almost a month. Left for my vacation without the bathing suits I ordered OVER a month ago because they were unable to do their job. Promptly returned the items unopened for a refund, following their "easy" refund policy and using their prepackaged refund envelope. Three months later, I am STILL waiting for my refund. Do yourself a favor and choose Amazon. They know how to do customer service right. Wish I could give this company negative stars. Please check out the MANY complaints and reviews with the Better Business Bureau. My story is told over and over again.

I ordered a bikini to go on vacation paid for super fast shipping.( bc didnt have my size until then). Which means paid extra. I asked the guy 3 times if woukd be here by 5th. YES YES GAURENTEED!. NOT HERE!. Called and HASNT EVEN PROCESSED! Talked to Manager and he said cant refund my money for shipping until processes... I WILL NOT BUY FROM AGAIN! BUYERS BEWARE!

So wish I had read these reviews before ordering. When I placed my order June 24th both items were said to be in stock. Then when checking the orders were said to be back ordered. A general letter was sent to all customers saying that they were sorry that this had happened and they were working to do better. Finally my orders shipped and arrived on July 31. Unfortunately only one item was correct. The other item instead of being a swimsuit was the ugliest dress I've ever seen was sent in its place. Customer service answered in a timely manner and the representative said all the right things. "So sorry"
Etc. A return label was sent to me to return it at no cost to me. Not my mistake but still have to go out of my way to correct the problem. No compensation was offered what so ever. Was told returned items aren't resold but given away. If so why make me return it. When on their website that dress is nowhere.
Of course the original tankini set I had ordered back in June that at that time had said in stock is not in stock now and will not ship until November. I don't know about you but I will not be in need of a suit in November. I always make sure to write a review to praise a business when good service is rendered and rarely write bad reviews but this is just bad business.

I ordered a swim skirt but received a random bikini top. I contacted customer service regarding their error and they told me to return the incorrect item for a refund and then told me to re order the swim skirt instead of correcting their error by offering to ship me the item I actually ordered. In what world is this customer service?

I ordered a swimsuit on Sunday night for a party that's on Friday 7/29 I paid almost $20 to rush ship it. When I received the product it was a completely different suit and size. I called customer service telling them exactly what happened and that I need it in two days. I thought bc it was their error, they'd make it right by just sending me the right swimsuit and send it overnight. Not only was the rep rude about it she said she has to charge my card again for the proper suit and still charge me shipping even though it was in their error. They were going to send it regular shipping even though I said i needed it in two days but they just didn't care. I wouldn't get the product until Aug 4th! I will never ever order from this company again and will tell everyone I know about this unbelievable customer service.

We ordered a swimsuit for my wife and they have said it has shipped but it has not ups tells me that all they have done is created a label. Needed the suit for an upcoming trip and now we are out over $75 and they are saying we have to wait for 30 days to get refund but we can order another one and the are sure they can get it out in three days this time.
This company company is a joke i talked to a supervisor and she said there is nothing they can do. Please do not waste your time and money with this horrible company.

I bought 2 pieces back in early May. Took forever to be shipped. I'm saying it took almost a month? Bottoms were fine but top ran small so I returned both pieces for an online credit. Still have no received anything. No notifications nothing. When I check return status it says returned outside return policy or something like that. So we're going into August and out 65$. Can't get through to customer service. So it takes forever to get your order but when you have to return they still take their time.

This site is so SLOW to ship orders. Plus they charge a pretty high shipping fee when most sites ship for free. Don't plan on getting your new swimsuit in time for summer or your vacation... it might get to you by next summer.

Do not order from this website, swimsuits are cheaply made even when they cost you a fortune. Wires on mine were even sewn in, and the back wouldn't stay shut, even though it fit me properly. Horrible customer service, rude and untimely. The shipping service they use is crap and 1/2 of my packages never got to me and they still won't give me a refund. SO DISAPPOINTED!

Ordered on June 20th, shipped on June 23rd. Label created, but USPS has no record of it. Credit card charged. Called customer service and they inform me that they can't investigate or cancel the order until 30 days from order date. Summer is half over. They have my money, I don't have any products. I will never ever order from them again and I would advise everyone to stay away from this company.

The WORST customer experience ever! I ordered a swimsuit on July 4th. There was NOTHING on the website that said the suit was unavailable. On July 15th, I received an email saying it was on back order and would ship on 8/18. Really! I am expected to wait TWO MONTHS to receive a swimsuit.
I called last week and was told the swimsuit shipped. I called today and was told that it was in process, that it hadn't shipped and that they didn't know when it would ship. I asked them to cancel the order and was told that I had to wait for it to arrive but no one knew when it would ship, much less when it would arrive. Once it sat at the post office as undeliverable, the post office might send it back to the company and at that point they would be able to process a return.

We are moving out of the country permanently. I didn't know that an order placed in early July would not arrive until late August. I am out the $81 for the suit plus shipping. I will also write a complaint to the BBB.

Whoever you are at Swimsuits for all whose job it is to respond to these emails, please don't bother. You aren't gutted, you aren't sorry for my experience. It is very clear that you couldn't care less about your customers. I will make sure to repeat this review in as many places as possible so that others don't get caught up in your scams.