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Swimsuits for All

swimsuitsforall.com
swimwear, resort womenAge 19-25, 26-45, 46-60
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From the business

Women's swimsuits in sizes 4 & up. We make shopping for swimwear as fun as being in one. Save at swimsuitsforall today!


swimsuitsforall.com
+1 888-241-7946
USA
Swimsuits for All is part of FullBeauty Brands
Founded in 2004
Clothing item from Swimsuits for AllFashion apparel by Swimsuits for AllMerchandise from Swimsuits for All clothing lineSwimsuits for All fashion product

Business Highlights

General

Parent Company: FullBeauty Brands
Year Founded: 2004
Target Gender: women

Shipping

Shipping Cost: $6.99 - $25.99
Free Shipping: no
Shipped From: USA (New Jersey)

Returns

Return Policy: free
Return Instructions: all unused, unworn, unwashed, or defective merchandise may be returned
Return Cost: only for gift cards

Sustainability

Recycling Program: no

Product

Style: swimwear, resort
Body Fit: regular, plus size
Available Sizes: Women's (S, M, L, XL, XXL, 1X, 2X, 3X, 4X, 5X, 6X, 7X)

Customer Service

Support Channels: phone number, contact form
Support Phone: +1 888-241-7946

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Zip, Klarna

How would you rate Swimsuits for All?
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Swimsuits for All Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently citing poor customer service and significant issues with order fulfillment, including delays and unresponsive support. Many reviews highlight frustrations related to returns and exchanges, often exacerbated by unexpected fees and misleading membership charges. While a few customers noted satisfactory product quality, the overwhelming sentiment reflects dissatisfaction with the overall shopping experience, leading to claims of deceptive practices. This feedback suggests a critical need for the company to enhance its customer service protocols and clarify its return policies to rebuild trust and improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
213
value
177
shipping
203
returns
171
quality
159
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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On April 7,2021 I ordered from www.swimsuitsforall.com. The order total was $184.01. The order was shipped on April 21,2021. The order was delivered April 29,2021. I returned the full order, which included all three items, the week of May 07,2021.

I returned my order according to the swimsuitsforall policy. I opted to use the form on the back on my paper invoice. I opted for a refund to my original method of payment. I used the ‘easy return label' included in my original order. According to the policy, once swimsuitsforall processed my return, I should receive a confirmation email. The policy indicates it should take about 2 weeks to receive and process my return. As of June 21,2021 I have not received any confirmation email.

I waited to give the processing center additional time due to COVID-19 restrictions. I attempted to call the customer service line multiple times over the course of waiting for my refund. I entered my phone number as well as my order number and the machine said it could not locate my order. The most recent attempt to contact customer service was on June 21,2021. I also submitted an email request on June 21,2021 with my issue. To date I am unable to track my return and have not received my refund.

DO NOT ORDER FROM THIS SITE. I have submitted a request via online form on the swimsuitsforall website, the FullBeauty Brand website and the BBB to investigate.

Date of experience: June 21, 2021
Magali R. Swimsuits for All Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Our phone lines are much less busy at this time and our live chat on our site is operating back to normal. We encourage you to contact us for resolution.

Virginia
1 review
0 helpful votes
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I've placed a few orders with this website and before I ever hit "place order" I read the shipping guidelines. If you don't pay for expedited shipping, the standard shipping states it can take anywhere from 7-14 days. I've also read on the website that due to some other issues, shipping may take longer. I always pay extra for expedited shipping and have had ZERO issues with my order arriving when I need it. Take notes ladies, if you're expecting your order to arrive in a certain time frame and you don't pay for the shipping for it, it's not the companies fault.

Date of experience: June 17, 2021
Magali R. Swimsuits for All Rep
over a year old

We appreciate you taking the time to review our site, and are glad you are enjoying your items!

Florida
1 review
1 helpful vote
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False advertising!
June 17, 2021

When I placed an order at 10:00 pm, it was doubled! Then I called them less than 12 hours later they said they could not do anything as it was in processing. They said to just return it... no problem. WRONG! They said they would refund the shipping costs also. LIE! When I finally got my refund, they had deducted $31.34! No response to my email either.

Date of experience: June 17, 2021
Magali R. Swimsuits for All Rep
over a year old

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Our phone lines are much less busy at this time and our live chat on our site is operating back to normal. We encourage you to contact us for resolution.

Florida
2 reviews
6 helpful votes
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I placed an order on 06/02/2021 and paid for super fast shipping because I needed it by a certain date. The site stated I would receive the purchase on 06/04/2021. On 06/04/2021 the purchased wasn't shipped yet so I called to cancel it. The company refused to cancel the order because it was already placed even though it wasn't shipped. I didn't receive the product until 06/09/2021 when I no longer needed it. The company refuses to reimbursement for the super fast shipment that I paid for.

Date of experience: June 16, 2021
Magali R. Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Tennessee
2 reviews
2 helpful votes
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I recieved my items in a timely manner (I paid for expedited shippjng). My swimsuits were too large. I recieved them on 5/20 and took them to the post office as instructed the same day. After 25 days I still have NOT received my refund. The way the company instructs you to return the items it can take up to 30 days for the items to be returned, and up to another 10 days before you will receive the credit. Ridiculous! It's impossible to track your package and customer service is not able to assist. Although their products are quality... I will not order from them again.

Date of experience: June 16, 2021
Magali R. Swimsuits for All Rep
over a year old

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

New Jersey
1 review
1 helpful vote
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Beware of ordering from this site. Return policy very bad; customer service really bad. They have no history of return gift cards they issue. Happy to take your money. Be very sure you LOVE what you get otherwise you end up losing money for any returns.

Date of experience: June 11, 2021
Magali R. Swimsuits for All Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

New York
1 review
1 helpful vote
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I ordered almost $100 worth of bathing suits. After 8 days went by and my order still showed as not shipped I called to cancel my order. I was told by supervisor Valerie employee #******* that orders can't be canceled and i should receive my items by July... July? A full month after placing order. Why can't an order be cancelled if it has not shipped and probably wont be shipped for a few more weeks? Mind you items are shipped from the United States. If they were honest in their advertising and said it will take over a month to receive a suit i never would have ordered!

Date of experience: June 10, 2021
Magali R. Swimsuits for All Rep
over a year old

Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

New Jersey
3 reviews
12 helpful votes
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Ordered may 29th, items were listed in stock. As of today June 10th order still in "processing" Tried to cancel and they will not cancel order, PayPal has money pending because this company says order is processing. I call BS! It's out of stock and they want to keep the sale by making me wait until it comes in. Read reviews from other sites as well and you'll see this company is Shady in pulling stunts like this. Will never order from them again and am filing a BBB compaint and contacing payPal to see if they can do anything about this scam of a company.

Date of experience: June 10, 2021
Magali R. Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Virginia
1 review
0 helpful votes
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REDEMPTION
June 10, 2021
Updated review

Received my order the very next day after posting my rant. Overall I am pleased with the look & fit of my purchase.

Date of experience: June 10, 2021
Magali R. Swimsuits for All Rep
over a year old

We're happy to hear your order arrived! We hope you enjoy your items.


NEVER AGAIN
June 9, 2021
Previous review

Placed my order almost a month ago & it's still a no show! CS was polite but useless for an explanation causing the delay. According to tracking my package has been sitting in the same shipping center that's only 3 hours away from me for over a week now! Never again SFA, never again will I order anything from you.

Date of experience: June 8, 2021
Indiana
1 review
0 helpful votes
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Purchased on May 30th as of June 10th still not shipped out.
I have called twice and spoke to swimsuit for all customer service basically they don't care...
It seems like this time of year they get very busy and don't hire extra help so unless it's winter time anticipate a very long wait.
This is not Amazon shipping!

Date of experience: June 9, 2021
Magali R. Swimsuits for All Rep
over a year old

Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

Canada
1 review
1 helpful vote
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I ordered online from their website because there was a promo code for 50% off. After My purchase was made I noticed the promo code discount did not come off (I previously bought from them 5 years ago and had no problem). I contacted them online, was hung up on, transferred multiple times and still have not received any rectification on my order.

I also do not see a way to cancel my order without speaking to a person on the phone, the same people who will not speak to me...

Date of experience: June 9, 2021
Magali R. Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

California
1 review
7 helpful votes
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Terrible Customer Service
June 7, 2021

I should read all the review first before I bought a pair of swimsuit from this site. All the reviews are correct. The customer service George was horrible. He has no idea what customer service is all about. After reading all the review, i should not be expecting my order in a month or more. Summer vacation is over by then. DONT ORDER FROM THIS WEBSITE..

Date of experience: June 7, 2021
Magali R. Swimsuits for All Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

New York
1 review
0 helpful votes
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I'm Still Waiting
June 7, 2021

I placed my order on May 27,2021 - and I am still waiting for it to ship. I wish I had read reviews of this vendor before I placed my order. I see no way to cancel this order online. I have ordered merchandise from other vendors days after I placed this order, and the merchandise has already been received by me. I truly regret this purchase.

Date of experience: June 7, 2021
Magali R. Swimsuits for All Rep
over a year old

Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

New Hampshire
1 review
1 helpful vote
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I ordered $900 of suits so I would have options to try on. Sucked up the blanket 10% shipping charge and then got notice that they were having issues with processing delays. I no longer need or want the suits, but because the order is in process, I can not cancel it and I am going to be docked the $90 in shipping even though I no longer want it sent to me. CS says that the site made it clear that there were delays but I specifically remember ordering because there WEREN'T delays listed on the site. This company is trash and untrustworthy. I can't even block the charge from my CC company because they haven't charged me yet... but I can't change my card number because they already pinged CC company to confirm number was legit back when I ordered. What a PitA.

Date of experience: June 7, 2021
Magali R. Swimsuits for All Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

New Jersey
1 review
0 helpful votes
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Where is my order?
June 6, 2021

I placed my order on 5/21/21. I just checked today 6/5/21 and my order still says processing not shipped. Where the heck is my order? Summer will be over by the time I recieve my items. This is ridiculous.

Date of experience: June 5, 2021
Magali R. Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Illinois
1 review
4 helpful votes
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I am now 25 days post order, all of my items were in stock when I ordered, projected time for package to arrive was 10-14 days. Now on day 25 & my order is "on it's way", which has been the status for 10 days now. I called customer service. I appreciate they employ teenagers who need a summer job bc we all need to start some place but the staff are not the most... competent. That said, I also support the creative responses to how much longer until my package arrives. I feel the kid that was "helping" me should try college & creative writing bc he has mad skills on imagination! My projected time line, tentatively, possibly, but he could not really say, was 30 days for my package to arrive. Looks like it will not arrive by my vacation, which just forces me to rethink my puritan beliefs of wearing clothes at the beach. Thanks Swimsuits For All for forcing me to see the bigger picture & not to sweat the small stuff. It has certainly been challenging in dealing w/this company. I will never order from them again. Save yourself the aggravation, please.

Date of experience: June 3, 2021
Magali R. Swimsuits for All Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

South Carolina
2 reviews
2 helpful votes
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The first and last time I will ever order from this sham website. No customer service. Returns are $10. They make sure you can't find your order online after ordering to return an item. What a waste of time and money. Stay away - do not order from them. HORRIBLE.

Date of experience: June 3, 2021
Magali R. Swimsuits for All Rep
over a year old

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Tennessee
1 review
1 helpful vote
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If you order from them be prepared to wait 30 days for the item you will never get before you can initiate a refund. Order elsewhere if you actually want to receive a bathing suit before the summer is over.

Date of experience: June 2, 2021
Magali R. Swimsuits for All Rep
over a year old

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

Missouri
1 review
1 helpful vote
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Don't Do It!
June 2, 2021

I wish I would learn to check reviews first! I placed an order weeks ago and still showing. Processing! No info can be given and can't cancel the order! By the time I receive this order it will be Christmas! Will never order again. I've never had this issue with other sister companies but this swim suits for a is a scam!

Date of experience: June 2, 2021
Magali R. Swimsuits for All Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Florida
1 review
1 helpful vote
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Fraudulent company
May 30, 2021

Well, it's my own fault for not reading the reviews before ordering. Customer service is a joke. Do NOT order from this company. Everything is CHEAP and from China. Takes WEEKS to get your order. You may as well throw a hundred dollar bill out your car window.

Date of experience: May 30, 2021
Magali R. Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.