Be careful when ordering from this company. Read the fine print when returning products. You have to be sure to check the invoice when returning and select that you want you original payment method refunded otherwise they will give you a merchandise credit. They stop being helpful once they have your money. You have to use your credit within 90 days. Keep all of your emails and paperwork. Read everything closely or you will be screwed.

Ok this is the second time I have tried to order with this company. First time nothing fit right, returned the items, no refund, just store credit. Fine, I did actually find a cover up that worked out well for me. Second order, two weeks, still not shipped. I tried to cancel the order and get a refund but it was a no go. No discount, nothing. Still waiting on a swimsuit. I can't image ordering from them again. I'm usually very patient but this is ridiculous. I hope the suit actually fits when it gets here or I'm stuck with it or something else disappointing from this company.

TRIED TO DO AN EVEN EXCHANGE AND IT WAS LIKE ROCKET SCIENCE: MONEY WAS REFUNDED TO GIFTCARD INSTEAD. AFTER CALLING THE ORDER WAS PLACED AND DUPLICATED THEN CANCELLED AND REFUNDED TO ORIGINAL PAYMENT AND NO ONE COULD EXPLAIN WHY. NOW AFTER 2 MONTHS I AM STILL WAITING ON THE ORDER. THIS DESERVED A ZERO BUT ITS NOT POSSIBLE. LAST WOMEN WAS NASTY AND CONDESCENDING.

DO NOT purchase from these people. I have bought swimsuit from them before with no issues but this year has been terrible. I order the suit 2 weeks ago and it still has not shipped. You pay for shipping with this company which came to be 18 dollars for this order. For that price it should be shipped by now! I called customer service to try and cancel since my card hasn't be charged yet. I waited over 30 minutes to be hung up on and then called again, waited another 30 min, and they said they could not cancel since it was processing. The suit will probably be late for my vacation. When it arrives I will still need to pay the 10 dollars shipping to return it! Terrible, terrible, terrible. I will never shop here again.

I used to order all my suits from here, until the shipping became insane... $19.99 for standard shipping for a dang swimsuit is insane!

They sent me the wrong swimsuit and when I asked for a refund they sent me a coupon that didn't work then I called them and they said they couldn't do anything about it. This happens twice.

I ordered a swimsuit on February 13th, 2021 for a vacation on March 11th. After 2 weeks the only information on the "track my package " was that my suit shipped on Feb. 18th. When I called customer service an uninterested and unhelpful representative told me it could take up to 18 BUSINESS days for my package to arrive by USPS. Although I checked the "track my package " function daily, it never had any information except the shipping date. A second call to customer service after 18 business days yielded the same result as the first: no information on when my suit would arrive, no interest in actually providing anything but a useless and insincere semi-apology. My swimsuit arrived on March 16th, too late for my vacation. Fortunately I ordered another from Amazon, and it arrived in 3 days in time for my trip. Do yourself a favor and order from Amazon--they carry the same brands and sizes and deliver in days, not weeks.

I ordered a bikini to take in vacation on 3.4, recieved notice it shipped on 3/8 with expected delivery 3/12. It is now 3/25, after emailing and receiving NO RESPONSE, I called and waited in hold 45 min only for the rep to tell me sorry I can't do anything for 30 days. So a Resolution Supervisor, by the name of Ben, comes on the phone and sais, "wow I see there's only been a Shipping label printed and no movement after that, so that means either the warehouse forgot to send it, or it shipped under a different label"?!?! He also said he can nor refund my money for 30 days. So the have$90 and I have no bathingsuit for Florida.
WORST COMPABY EVER RUN AWAY DO NOT PURCHASE FROM HERE

Don't order for here, you will not be answer or will not find out anything about your order, you get a tracking number and a date, but on the day or 2 or 3 or 4 no swimsuit. STAY AWAY.

I have been buying from this company for years. I had the misfortune to need to return a dress I purchased from them. I sent the item back in the allotted time, unworn and with all the tags in tact. They claimed they sent me an ecard for my return. I assumed it would reflect on my account buy alas it did not. When I called them to find out how to redeem my credit, they explained that it was emailed. Since I never received it, I asked them to resend. Apparently, they only keep records for 90 days and that I am out of luck. Since I did not redeem it or contact them in 90 days, they simply keep my money! Stay away from this overpriced thief!

As a plus size person, I love this company! The suits are true to size, and arrive quickly. And the prices are reasonable, too. I have been buying from them for years!

Ordered my wife a bathing suit which was a 2 piece shown together in the photo, but sold seperately. The bottom came in quickly, but the top was back ordered for 3 months. The top was oddly sized and would not form correctly like a normal swim suit top. We were both disappointed and shipped both back to the company. 30 days late my wife received a credit for her top. 90 days later her bottom comes back to her in the mail saying that it was returned due to going past the grace period. I called them and explained to them that it was not our fault that the top was back ordered 90 days. There argument was that they were 2 separate pieces sold separately and they could not due anything. They were sorry, really? What a way to lose customers. Luckily, the credit can be used for Woman Within which we have had good luck with. However it is the point of doing business with customer so they come back to shop. Horrible company that does NOT make their customer first. Too bad you can't do zero or negative stars like others have suggested!

I purchased two swimsuits in January! Returned both the following day! It took over 30 days for them to refund! Only because I called twice only to find it was credited to a gift card instead of my original card. To make it worse I paid 104. But only refunded 76.00! Very expensive mistake! So very disappointed!

I ordered Ashley Graham executive bottoms and received high waisted briefs. Sent wrong item then told no return or refund that ladies is stealing. BEWARE unless you can afford to lose money or are happy with any item they decide to send!

Returned a suit. Requested credit to PayPal
Account. Received confirmation that a refund would be processed. Following day received an email message informing me that I would be issued a gift card instead. Called customer service and was directed to an employee that handles customer service for 10 other catalog companies. On hold for over half an hour trying to get my money back. Horrible experience and will never order from Swimsuits For All or any of the affiliated companies. You can see their names on the SFA website.

I made two separate orders; ordered 3 suits in all. Kept one, and returned the other two, including the one from the first order. When I returned them, they said the first one was past their 60-day window, so I received no credit for it. They kept the suit which had the tags still on it--had obviously never been worn--and they kept my money. I got NOTHING except for a rudely jabbering customer service rep telling me "too bad." They have a rotten return policy and POOR CUSTOMER SERVICE! I will NEVER shop there again!