SwapaLeaseReviews 94

If I could give zero stars I would. So rude on the phone and didn't want to take time to answer any questions.

Run away, they try yo sell the package but they do not tell you all history
The manager Vernon hide the information and try seel you any package, I believed him however hi DID NOT tell me that several banks DO NOT transfer leasing, I asked the manager Vernon to refund me because he didn't alert me about it but guess what? For sure he sad: I can't do it ou police bla bla bla
So new customer BE carefully check if your bank does the transfer because Swapalease doesn't care.

Only when threatened with court action did they decide it was in their best interests to refund us for services not received. Be careful if you advertise elsewhere as well as on their site as they seem to feel regardless where an enquiry came through for your car (ie someone found your advert on another website), that they are entitled to fees when sales haven't actually gone through them but other websites and just charge your card anyway because they can see you sold the car

Swapalease is exactly that. Sweet talk you in over the phone, tell you what you want to hear. Tell you they a there for you, and with sousing so confident they can "help" you. Well if you meant help me out of $1000 and countless hours of my time, well then SUCCESS. Heads up, Swapalease vets NOONE they give your personally information too. These individuals calling me do not even qualify for my lease, yet here I am on the phone all hours of the day answering their nonsense questions. Asking me if they can test drive my vehicle. Getting asked for more pictures. It's been 5 months. Not one qualified individual has contacted me. I have low payments, great miles. I'm simply leaving the country and have no use for it. I got sweet talked by Jessica R., my "account representative" that seems to never be at her desk, or at work according to her co-worker. Sent her the info, vin, miles, what's owed, etc, etc. I get told she would put the ad together, and send me a receipt that I need to sign and send back. But once I completed those, I never hear from her again. Customer service answers but then you get transferred right back around. I'm leaving the country in 23 days and it seems I'll have to eat what I owe on the vehicle and what I paid Swapalease for empty promises. No worries I saw the "NO REFUNDS" on the "contract" I signed.

Well, I do want to transfer my lease out in 1 ~ 2 months, so I contacted them. They give me the packages and estimate of how long it takes to find a buyer. I asked about the how much incentives I should give to make the deal happen in a reasonable time, they provided a number and I followed. They also suggest to pay more on "advertiser package" rather than incentives.

I followed every suggestion, and by now, I have no contacts at all. All my inquiries got no response. They just try to sell you the most expensive packages and it's over.

I have been working with SWAP-A-LEASE since 2003. Between myself, clients and friends I've done 13 deals and collected $27,000.00 in incentive money to take people out of their leases. I've gotten Mercedes, Cadillacs, BMW's and a Honda lease. I helped my friends dad get out of his lease 2 weeks before he passed away. As a Financial Money Manager to over 800 clients, I have recommended Swap-A-Lease many many times and wouldn't hesitate to do it again. It's a lot of work, but I've literally saved THOUSANDS of DOLLARS and think it's a great way to get short term leases with never putting a penny down. And most times the payment is less because someone else put the money down. I Love them and the concept.

I've transferred out of two car leases now with SwapaLease, and I've had success both times, thanks to my sales representative Lisa Feldmann at ext. 2001. She is extremely helpful, knowledgeable, and responsive. What I will say is that the rates to advertise on their site are definitely very high, but it's one of your only options if you need to get out of a lease on a vehicle. It's important to understand that they are solely for advertising your car and connecting you to potential buyers; after that happens, you are on your own to work with your leasing company and the person taking over the lease. And yes, there are going to be fees through your leasing company as well, but SwapaLease does outline those costs on their site.

This was my first experience listing a car on Swapalease.com. I did my research and felt it was worth a try. I worked with Lisa Extension 2001, and she explain everything from start to finish, gave me advice as to what to expect from buyers and the leasing Company, Toyota Financial.

Her knowledge was extremely valuable and accurate, she gave practical advice, very responsive and ethical. I would have no reservations in recommending this service, and working with Lisa.

I needed to get out of a 3 year lease on a 2020 Tesla Model 3 with only 939 miles on it. Got it for my wife who died 10 days before it was delivered. This was, of course, a real cream puff and would get a lot of attention, but I wanted to get back some of the $7,000 I had put down to get a low monthly payment. The low mileage and low payment made it attractive, so Lisa Feldmann suggested I ask for $3,000 as a down payment. She also suggest their lowest cost listing plan $299. They offer two higher priced plans for those who have no idea how to proceed and they hold their hands through the process. I was really surprised at how quickly (minutes) I had people looking and asking questions. I had something like 15 offers in a few days, and in the end I had three offers of full price. The deal was closed in less than 2 weeks. I'm very happy with Swapalease and Lisa Feldmann--ask for her.
Rod Madsen

There is a total lack of communication between Swap A Lease representatives and a seller. Left numerous messages with no response and asked a potential buyer to reach out directly to our contact there. And again... no response. They don't tell you about hidden costs from your Leaseholder, in our case there was a $500 transfer fee and $150 application fee for our buyer. That's $650 they never tell you about and they expect you to offer some type of incentive for your buyer on top of that! Stay away from Swap a Lease!