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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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My experience was that if quick and easy. Got documents in two days. Very happy with the turn around. I feel Whitney cost involved you should also receive the leash and vest. But that an additional l cost. But happy with services provided.
Great help in getting my animals qualified for ESA. This will help my emotional state and better life
Hi Denver,
We’re glad we could help get your animals qualified as ESAs—it’s wonderful to hear that this support will make a positive impact on your emotional well-being and quality of life.
Thank you for trusting Support Pets!
Thank you for your service! Excellent and rapid response to questions I had!
Hello Lylletza,
Thank you so much for your kind words! We're glad our team could respond quickly and clearly to your questions. Providing excellent service and support is always our goal.
We appreciate you choosing Support Pets and are happy to be part of your journey!
The representative was very nice and helped me make the right decision on what packet to go with. I am going to be recommending everybody to your site if they need to sign up for an ESA dog or cat or maybe a bunny
Hello Deanna,
We're so happy to hear that our team was helpful and guided you toward the best support package for your needs. It means a lot to know you’re confident enough in our service to recommend us to others—thank you for that trust!
Wishing you and your ESA all the comfort and support you deserve.
Have a great Monday! 🐾🐶
What started out as 89.00 ended up with that charge plus another 138.00 way to expensive
Hi Pat,
We appreciate your feedback, and we're sorry if there was any confusion about the pricing. All additional options—such as upgrades or add-ons—are completely optional and shown clearly before checkout. No charges are made without your selection and confirmation.
If you have any questions about your specific order, feel free to reach out to our team at [email protected] or through the chat at www.supportpets.com. We’re here to help make things right.
I used it before but this time was very fast and easy to do, I appreciate it very much, thank you. I want to see if this time me and my pet can get a place to live.
Hello Diana,
We're really glad to hear the process was faster and easier for you this time around. Your commitment to making sure your pet stays with you is so important, and we truly hope this ESA letter helps open doors to the housing you and your pet deserve.
Thank you for choosing Support Pets again—we’re with you every step of the way.
Have a great Monday! 🐾🐶
Easy process, 100% recommended, fast response. Totally satisfied
Hi Carmen,
Thank you so much! We're thrilled to hear the process was smooth and that you're totally satisfied. We’re always here if you need anything in the future.
Have a great Sunday! 🐾🐶
ESA my dog and my cat only took 24 hours to receive all my paperwork which really surprised me. Over all experience was amazing and couldn't t be happier.
Hello Michelle,
That’s amazing to hear! We’re so glad the process was quick and that you were able to get both your dog and cat approved.
Thank you for trusting us—we’re happy we could support you and your pets.
You all were thorough, in explaining about the ESA program and its benefits, plus are extremely caring and have caring professional Doctors! That understands what's happening in our minds and hearts. Thanks again and god bless.
Hi Barbara,
Thank you so much for your heartfelt words. We're truly honored to support people like you, and we're grateful that you felt cared for and understood throughout the process. Our team—including our licensed professionals—works hard to make sure every person feels seen, heard, and supported.
We're proud to be a part of your journey and wish you continued comfort and stability with your ESA.
Quick and very easy. The documents were received the same day I submitted my information.
Hello Kristine,
Thank you so much! We’re glad everything was quick and easy for you, and we appreciate you giving us a try through a friend’s recommendation.
We're always here if you need anything in the future.
Super simple and easy to do and very fast! The only thing i'm not too sure about is if i got sea approved for both of my cats on my one application or if i need to put in another one.
Hello Rebecca,
We’re so glad you had a great experience and found the process simple and fast!
If both of your cats were included when you submitted your application, and your letter lists both animals by name or description, then you’re all set.
If you're not sure or want to double-check, feel free to reach out through the chat at www.supportpets.com and our team can confirm it for you.
This site is fast and easy for registering your esa. My day has always been my esa she just wasn't registered. Now she is and I can take her with me wherever I go without the hastle.
Hello Brianna,
We’re glad the process was fast and easy for you! Just a quick reminder—there’s no official ESA registry required or recognized by law.
What makes your ESA official is the letter issued by a licensed professional, which protects your rights under the Fair Housing Act for housing.
We’re happy your dog is now officially recognized and that you feel supported.
Took them 24 hours and now I'm able to travel with my dog! No more fees or deposits and now have something to show when someone asks
Hello Gavin,
That’s awesome to hear! We’re so glad it was quick and easy for you and that you now have the documentation to support your needs.
Just remember, while your ESA letter covers you for housing—no fees, no breed restrictions—travel policies are set by each airline individually. Always check with the airline before flying.
Have a great Sunday! 🐾🐶
This was a quick and easy service to do. Got my animal licensed in under a day!
Hi Amber,
Thank you! We’re so glad the process was quick and easy for you.
Just to clarify—there’s no official license or registry required for an ESA. What makes it official is your letter from a licensed professional, which gives you legal protection for housing.
We appreciate the recommendation and are here if you ever need support again.
Hello Emily,
Thank you for sharing, Gunner! We're glad the questions were simple and that our support team was able to help when you had trouble printing your PDF.
If you ever need help again—downloading, printing, or anything else—just reach out through the chat at www.supportpets.com. We're always here for you.
Have a great Sunday! 🐾🐶
No mi buena mi experiencia porque ustedes dicen que envían el documento no dicen que es la tienes que imprimir yo no tengo impresora soy adulta mayor de 80 años no se usar una computadora y ahora tengo el documento en mi teléfono tendré acaso que comprar una impresora para poder tener el documento en físico? Ustedes se imaginan que los adultos inválidos en silla de ruedas que tienen un perro de compañía y tienen la tecnología también en el cerebro ud acaso no sabe que somos una generación en donde esos avances tecnológicos no existían?
Hola Maria,
Gracias por compartirnos su experiencia. Entendemos completamente la situación y lamentamos cualquier confusión.
Queremos aclarar que nunca decimos que el documento se entrega físicamente—siempre es en formato digital, enviado por correo electrónico. De hecho, no es obligatorio imprimirlo, ya que es legalmente válido presentarlo en formato digital desde su teléfono.
Para quienes prefieren una copia impresa, también ofrecemos un servicio opcional de impresión y envío físico, que se puede agregar al momento de la compra.
Y si necesita ayuda para imprimirlo localmente, puede acudir a una papelería o pedir apoyo a un familiar o amigo.
Para cualquier duda, pueden escribirnos al chat en www.supportpets.com o al correo [email protected]. Estamos aquí para ayudar.
I love having Pets Support because I am able to go out in public with him and not be. Worried about being told that my dog can not come in to places.
Hello Candace,
Thank you so much for sharing that! We're really glad to hear Support Pets has given you peace of mind and made a difference in your daily life.
Just a quick reminder—only task-trained service dogs have guaranteed public access rights. Emotional Support Animals are protected for housing, and some businesses may choose to allow them, but it’s always up to the establishment.
We’re happy this support has been meaningful for you.
I was very happy with the results of working with this company I have tried multiple different companies and by far this is the best one
Hello Victor,
Thank you so much for your kind words! We're truly glad we could help and that your experience with us stood out from the rest.
Keeping your dog with you where it matters most is exactly what we’re here for.
Have a great Sunday! 🐾🐶
Being able to travel with my baby is priceless, thanks to Support Pets I can have my little companion everywhere. Thanks
Hello Bertha,
Thank you for sharing something so meaningful. We’re honored to have played a part in helping you and your companion stay together—especially when it brings you peace and comfort.
It’s our goal to make the process easy and truly supportive for those who need it most.
Have a great Sunday! 🐾🐶
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Hi Sandy,
We’re so happy to hear that you found the process easy, quick, and convenient! Fast approval and a smooth experience are exactly what we aim for.
Thank you for your recommendation and for choosing Support Pets!