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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Needed my documents ASAP for apartment living, my documents came in 24 hours. Very satisfied with my experience!
Muy buena, recibí los documentos rápido ahora estoy en la espera del paquete con el chaleco gracias por existir estoy muy feliz de poder contar con ustedes
Hola Susana!
¡Qué alegría leer tu mensaje! Nos encanta saber que recibiste tus documentos rápido y que estás esperando tu paquete con el chaleco. Gracias por confiar en nosotros—estamos aquí para apoyarte y es un honor poder ayudarte a mantener a tu compañero contigo.
What a friendly, affordable, quick, and easy way to get your pet ESA certified. Thank you, Support Pets!
Hello Chloe!
We’re so glad you found us—and even happier that the experience was friendly, affordable, and easy for you! Your cat is lucky to have you, and we’re honored to have helped make your ESA status official.
I had a great experience with Support Pets. They made the process quick and easy.
Hi Karla!
That’s so great to hear—thank you for the kind words! We’re really glad the process felt quick and easy for you, and it means a lot that you chose us based on others’ positive experiences.
Hello Jason!
We’re so glad to hear things are going well so far—and how awesome that your son pointed you our way! Your upgraded kit should be on the way soon, and we’re here if you need anything in the meantime.
Gracias SUPPORT PETS, por su excelente trabajo ya estoy feliz pues mi bella peludita puede estar en casa y hasta viajar a mi lado, su trabajo es magnífico, rápido y muy seguro🐶🙏🏻 muchas gracias
Hola Marelis,
¡Qué alegría leer tu mensaje! Nos encanta saber que tu bella peludita ahora puede estar contigo en casa y acompañarte en tus viajes. Ese vínculo es invaluable, y nos honra haber podido ayudarte a protegerlo.
Gracias por confiar en nosotros. Estamos aquí para ti siempre que lo necesites.
The whole situation was fast easy and painless. Non Hassel forums and no proof required to prove my health issues as with most places questions as in stores mainly. Which in my case just adds to my problems that affect my health.
Hi Pamela,
Thank you so much for sharing your experience. We're glad the process was smooth and supportive for you—that's exactly what we aim for. When it comes to emotional support, getting help shouldn't feel like a burden.
We're honored you chose us, and we're always here if you need anything in the future.
Made it super easy! SupportPets made the whole process from start to finish very simple!
Hi there Codey!
We love hearing that—and big thanks to your friends for the recommendation! Making the process simple and stress-free is what we’re all about. So glad we could help you and your support animal stay connected.
Was so easy to do and received it with in 2 days. Thank you. My grandson told me about you.
It was a very easy process, I wish when paying for the services there was a total prior to submitting payment. If this site was not suggested to us by the inpatient facility my daughter is in, I would not have used it.
Good job. It was easy and moderately affordable. Thank you.
Hello Charles!
We really appreciate that! It means a lot to know the process felt easy and affordable for you. Thank you for trusting us to help keep your support companion by your side.
All good! Highly recommend to anyone who is looking for ESA certification.
Hi Michael!
We’re so happy to hear it was a smooth experience for you! Thanks so much for the kind recommendation—helping people stay connected to the animals that support them is what it’s all about.
Received documents same day. They are now getting me landlord approved documents filled out for me.
Hello Lisa!
We’re so glad the process has been fast and helpful for you! It’s great to hear your documents arrived quickly and that your landlord forms are already in progress. We appreciate your trust and are here to support you every step of the way.
Hola Andrea!
¡Gracias por compartir tu experiencia con tanto cariño! Nos alegra profundamente saber que el proceso fue rápido, claro y que tu compañero peludo te brinda tanto apoyo emocional. Para muchas personas, un ESA es mucho más que una mascota—es familia, tal como dijiste. Aquí estamos siempre para ayudarte a proteger ese vínculo tan especial.
The process from start to finish was very easy and user friendly! I know have my pup protected legally and I couldn't be happier.
Hi Gina!
We’re so glad to hear that! Knowing your pup is now legally protected and right by your side—that’s exactly what it’s all about. Thanks for trusting us to help make that happen, and we're happy the process felt simple and smooth for you.
This process has been fast And easy for me. Especially during this time in my life, going through a divorce that has completely changed my world and made life challenging. Knowing that I can have my sweet Korra with me to help ease my stress and help get me through this time has put me at ease.
Hello Delores!
Thank you so much for sharing something so personal. We're truly honored to have helped during such a difficult chapter in your life. Your bond with Korra is clearly something special, and it’s beautiful that she’s there to bring you comfort and strength through it all. Wishing you peace, healing, and continued support every step of the way.
Support Pets were very helpful and we are thankful for you helping us to have our dog come with me where ever I go. His support means the world to me and I rely on him to get me thru certain situations. Thank you
Hi Jana,
Thank you so much for sharing this—it means the world to hear how much your companion supports you. We're honored to be part of your journey and proud to help make that bond recognized and protected.
Wishing you many safe and supported travels together!
Very good, didn't have any trouble doing any of it. It was a great experience
Hi Clay,
We’re so glad to hear it was a smooth and positive experience for you! Big thanks to your grandma for the referral—sounds like she knows what’s up 🐾
Fast process and easy access to my documents. Easy application process and check up emails.
Hi Carla,
We really appreciate your feedback! It's great to know the process felt smooth and efficient, and that staying connected through follow-up emails helped along the way.
Learn about our products and pricing here: https://www.supportpets.com/prices
Have a great Tuesday! 🐾🐶
Súper bien ya me siento más segura a la hora de andar con mi mascota gracias por la ayuda
Hola Ivania,
¡Qué alegría saber que ahora te sientes más segura con tu mascota! Gracias a ti por confiar en nosotros—estamos aquí para apoyar a personas como tú que valoran profundamente el vínculo con su animal de apoyo.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Hannah!
That’s amazing to hear! We’re so glad we could help you get your documents quickly—housing situations can be stressful, and we’re happy we could ease that process for you. Thanks for sharing your experience!