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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I'm so happy that I applied for the ESA with my pup, Joey. I have received the approved documents from the doctor. However, I haven't received the tag and card, and Joey's vest yet. A little more organization from the company would definitely give it 5 stars. So far, their emails with the same questions are really confusing me.
The process is quick and easy, for the price I think the letter should last at least 3 years. Overall I'm satisfied.
We are glad to know that you enjoyed our services! Thanks for choosing us!
We are glad to know that you enjoyed our services! Thanks for choosing us!
We are glad to know that you enjoyed our services! Enjoy!
Im a Therapeutic Foster Parent and I have kids that calm down when my dog is around so I ordered my ESA documents and I got them the next day.
Thanks for choosing us!
My experience was fair. I had to take the survey 3 times to get the documents and the links didnt work to download them once I got them. But customer service sent them to me a different way. So it all worked out.
Thanks for choosing us!
It was smooth and easy. At first I was worried but making my dog become an ESA dog really brought relief. Now I can bring my dog into public transportation, and he can live with me in my apartment with proof of documentation.
We are glad to know that you enjoyed our services! Thanks for choosing us!
I received my documents within a reasonable time but I also ordered an ID card and tag which I have not received. I inquired and was told since they were custom items it would take longer. But it's been a really long time.
Thanks for choosing us!
Quick response from dr, no issues with bringing the dogs in
Thanks for choosing us!
I received my paperwork very fast and the whole process was very easy.
I did order the tags but have not received them yet.
We are glad to know that you enjoyed our services! Thanks for choosing us!
We are glad to know that you enjoyed our services! Thanks for choosing us!
We're glad you are satisfied with our service, thank you for choosing us!
Great but I expected more for traveling with emotional support dogs.
We’re always looking for ways to improve our services to better serve our amazing pet parents. Thank you for letting us know your thoughts! It is greatly appreciated.
The site was easy to complete. The results were very quick. I am very happy!
We make sure that the whole process is easy and straight forward to make your experience better! Thanks for choosing us!
The process was simple and easy. Now I am able to have the quality of life I desire without experiencing stress and anxiety.
We make sure that the whole process is easy and straight forward to make your experience better! Thanks for choosing us!
Super easy and fast process thank you so much I will highly recommend this site to whoever needs it in the future
We appreciate your kind feedback and for spreading the word to others!
Money well spent I take my macey girl everywhere and life is good. Thank you very much. I have recommended support pets to a friend who got her papers for her dog and my mom as well.
We're glad you are satisfied with our service, thank you for choosing us!
We are thrilled to hear you found the process fast and simple! Thank you for letting us know your thoughts.
My experience was great, easy and not complicated I'm thankful for this company cause know I'm able to take my Dozer with me and this definitely makes me a little calm
It is wonderful to know our company has helped increase your peace of mind with having Dozer by your side always! Thank you so much for letting us know your thoughts on your experience with Support Pets. We truly appreciate it!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re always looking for ways to improve our services. Thank you for letting us know your thoughts! For your product order you will receive an email and SMS with the tracking information once the order has been shipped.