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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I have received documents and saved onto my phone. This is ridiculous that I need to respond regarding documents
We love hearing from our customers! Thank you for your feedback and 4-star rating!
We're glad you are satisfied with our service, thank you for choosing us!
Very pleased with the turnaround on documents. Thank you for all your help. This will help me and GracieLou.
Thank you for choosing us!
I don't want to enter anything at the moment. Thank you.
Thank you for choosing us!
I received the documents within the promised time frame but the letter was rejected by my co-op board. Is this legitimate and is there contact information for the doctor?
Sorry to hear that! But yes, we are a legitimate service and we connect our customers with real, licensed doctors. Let us know if you need anything else! Thanks for trusting and choosing us!
I got the ESA support documents but they were pretty vague, and the documents/certification are only after for a year after the date on file.
We are sorry to hear that our services did not meet your satisfaction. Your opinion is very appreciated and important for us to improve our services, so we are grateful for your feedback.
Thank you for the quick and easy process. My Dog is my world and I need her more than she needs me. Now I have what I need to be able to take her with me wherever I go.
We're glad you are satisfied with our service, thanks for choosing us!
Thank you for the quick turnaround of my documents.
We're glad you are satisfied with our service, thanks for choosing us!
Thank u I'm so happy now u can take duke with me pretty much anywhere I go
We're glad you are satisfied with our service, thank you for choosing us!
It's a pleasure to assist! Thank you for choosing us!
Support pets was very professional and answered questions when I had them. Thank you.
You are most welcome. Thank you for choosing us!
We try to make it quick and easy! Thank you for choosing us!
Helpful and reassuring to have T. P. papers. Makes traveling with my pet so much easier with the ESA letter.
Thank you for choosing us!
Helpful and reassuring to have T. P. papers. Thank you.
Helpful and reassuring to have T. P. papers.
I got my documents very fast and all of winnie's accessories came very fast too!
Our pleasure! Thank you for choosing us!
Received my papers in the amount of time that was stated. Awesome
We are glad to know that you enjoyed our services! Thanks for choosing us!
It was a very easy and fast process, now I have the piece of mind that I can take my dog with me wherever I go.
We are glad to know that you enjoyed our services! Thanks for choosing us!
I'm so glad I came across Support Pets when I was searching emotional support animals. I've recently had a pretty major trauma and I feel a lot of anxiety when away from my dog. I never thought I'd be one who needs this service, but here I am. Support Pets made the process quick and easy. And it's a comfort to know that if needed, I can take my dog with me to places that would have normally not been accessible.
We are glad to know that you enjoyed our services! Thanks for choosing us!
I received the esa letter but I also bought the certificate, ID cards, and XL harness and I still haven't received them items yet but I was charged 63.00 extra plus the 94.00 for the esa letter but most of all I would recommend this site to a lot of people who needs to service their fur baby
We are glad to know that you enjoyed our services! Thanks for choosing us!
Love how fast and easy this process is. The questions asked are so accurate.
We are glad to know that you enjoyed our services! Thanks for choosing us!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad you are satisfied with our service, thank you for choosing us!