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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Very good. Easy. Happy with the outcome and doctors did a well job! Happy to use the website.
Quick delivery of letters! Easy to print out & user friendly- password protected
We make sure that the whole process is easy and straight forward to make your experience better! Thanks for choosing us!
Amazing. No issues. The experience was easy. I received my documents very fast and efficiently
We're glad you are satisfied with our service, thank you for choosing us!
We're glad you are satisfied with our service, thank you for choosing us!
Easy but businesses and schools don't recognize an esa pet as an authorized pet allowed on their properties
We make sure that the whole process is easy and straight forward to make your experience better! Thanks for choosing us!
This website is incredibly easy to use and 100% helpful in every respect. Did not know that it was this stress free to register your pet as an ESA. Can't thank everyone enough for everything.
Thank you for kind words, much appreciated.
Easy process and not crazy expensive! The whole ordeal was easy to navigate and the wait time was nearly nothing.
Great to see you had posiive experience using our services, we will continue to deliver such excellence for all our customers.
My boyfriend went thru this site and had a wonderful experience. So I couldn't have dreamed of using a different one. We will always use this one when needed! They're wonderful!
Thank you very much for your kind words, we will continue delivering positive experiences for the both of you.
Okay, but you never get to speak with anyone. I feel like I'm rating a computer. Ha!
Thank you for taking the time to share your feedback with us! We truly appreciate it.
Easy to set up and such great customer service! I would highly recommend!
We are happy to hear your experience with our Customer Service at Support Pets was great and you found the application process easy. Your support is truly appreciated.
User friendly, fast & direct! The questions were straight to the point & I received results right away. Once approved, I received an email from Pet Support making sure I received my documents. Amazing process & experience!
We are glad to hear that you’re enjoying your experience with Support Pets. We are committed to providing our loving pet parents with a quick and easy application process and it’s great to know that we’re meeting this goal.
Fast and Internet Friendly. Impressive very Professional.
At Support Pets, we aim to provide the fastest and most user-friendly service possible for loving pet parents!
This was very easy to take care on line and very fast with getting the document back to me.
Thank you for taking the time to share your feedback with us – it’s always appreciated.
The whole process was was very easy. Quick and efficient- great value for all that's included.
At Support Pets, we believe registering furry loved ones as ESA should not be a difficult thing! Thank you for taking the time to let us know your thoughts.
Very straight forward and informative! Received all documents within 2-3 days.
We are so thankful to hear your experience with Support Pets was so positive! Thank you for your positive feedback.
Your support is greatly appreciated! Thank you so much for your positive feedback and 5-star rating!
The whole process was easy to navigate and I feel at comfort with knowing Timber is now my certified ESA.
We are thrilled to hear you found the application process easy to navigate. At Support Pets, we are happy to help our loving pet parents register their furry companions as ESA. Peace of mind is a beautiful thing.
Thanks so much! Excellent. I have a very easy and enjoyable experience. It went seamless.
You are most welcome. :)
Seems easy so far. Thank you! Thank you! Thank you!
At Support Pets, we believe loving pet parents deserve an easy process when registering their furry loved ones as ESA ♥
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We make sure that the whole process is easy and straight forward to make your experience better! Thanks for choosing us!