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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I am hoping this stays a good experience... the only issue is my dogs pounds on my certificate reflects her puppy weight and now she weighs much more.
We hope to continue to meet your expectations and beyond! Thank you for your support.
It was very easy to fill out. Wish I new about this sooner. Yea
We are thrilled to hear you found the application process easy. Thank you for your positive feedback!
Easy experience for me and my pet. Now he goes everywhere with me.
It is wonderful to know you are enjoying life with your support pet by your side always.
Quick, easy and all around amazing group of people.
Words we love to hear! Thank you so much for your kind review.
Thank you so much. Im extremely happy that ill be able to have my baby by my side at all times. THANK YOU!
You are very welcome! Thank you for choosing Support Pets for your ESA needs. We believe with a furry companion by your side, life is more enjoyable, and you are able to work toward being the best version of yourself.
Easy as pie yes very simple to use anybody could do this
Hi there! Thank you for choosing Support Pets to register your furry loved one as an ESA. We hope you will find our service very beneficial!
Thank you for choosing Support Pets for your ESA needs.
I always assumed registering my dog to be an ESA would be costly and time consuming but I was thrilled with how affordable, quick and easy this process was.
We are committed to providing an easy application process for our amazing pet parents. Thank you for letting us know we are meeting this goal!
Rest assured, we will do our best for everyone! Thank you so much. ♥
Great experience well organized but I did order the vest for my dog and I have not received it.
We are thankful to hear your experience with Support Pets has been great! Your support is greatly appreciated.
It's hard to believe I can get help with this and it's for real…. Amen to this statement! Such a relief to have the things I need for Brutus to be able to be with me! Thanks, Support Pets!
We appreciate your trust and support in us! Many places are more accepting of ESAs, so you'll be able to bring your sweet pet wherever you go. But remember that any establishment’s management has the final saying on what is allowed or not on their business, but having the document is usually enough to allow businesses to accept your ESA inside their premises.
I do like knowing that my cat is protected. I've been homeless for long enough to worry about our bond... but from the ads, it sounds like an infinite certificate. IT MAKES SENSE THAT IT EXPIRES! I'm not asking you to change that. I just wish you were more clear about the time frame... I wouldn't have purchased the documents if I knew it expired.
Thank you for sharing with us your thoughts. Kindly note that you will be unable to place any physical items unless you will get the ESA documents. However, your feedback will reach our team for further improvement of our services. If you have any questions or concerns about the ESA registration process, please don't hesitate to reach out to our Customer Service department. We're always here to help!
Very good services. Now I can go shopping with my pet.
Thank you so much! It is our pleasure to have served you the best way we can. ♥
I signed up for this great offer only to find out that it was close to $100.00 at the time. I was between pay checks so I had to wait. Support Pets kept sending me emails to know that I was welcomed and to encourage me to finish signing up. I think this was very nice. It was not pushy, just encouraging me to finish with the sign up.
We truly appreciate your kind review of our company. Here in Support Pets, we want to help those who are in need when it comes to ESA documents. Thank you very much and we can't wait for your family to enjoy life to the fullest with your furry angels. ♥
At Support Pets, we aim to make the application process easy and efficient for our loving pet parents. We appreciate your positive feedback and 5-star rating.
Good i didnt have anything bad to say about how simple it was to sign up
We're glad that you had a great experience with Support Pets! We assure you that we will continue to provide the best possible service for furparents like you. ♥
Had no problems at the hotel No hotel except it the documents
Hassle-free service is what we aim for! Thank you so much for allowing Support Pets to help with your ESA needs.
It is great to know our services at Support Pets have helped put your mind at ease.
Very easy to obtain with medical/psychological problems. Await the deluxe set with vest, etc, and will then see how welcomed it is in different establishments. Thank you so much. Mary Toaso.
We're happy that you chose us for your ESA documents! Feel free to reach out to us anytime if you have concerns or questions. We're always here to help♥
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We are happy to hear your experience was good with Support Pets. Thank you for taking the time to let us know your thoughts.