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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I like the way the organization asked me questions about my status and I felt like they listened to me. I received the need documents in just a few days.
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
Thank you for your kind words! Your satisfaction with our services is what keeps us moving forward!
Great service would definitely recommend! I got a certificate and vest!
Thank you for trusting us! Your appreciation inspires us to improve even more! Thank you for trusting Support Pets.
Well I've been alitte more active around my house and I took my kitten on the cab with me I bring my papers with me
It is always our pleasure to be of assistance and to make our valued customers' life more meaningful with their ESA. Thank you for trusting Support Pets.
It has been great training my puppy as a support animal. People have been supportive of the processes.
I am relieved at being able to go places and have my puppy with me.
It is our pleasure to provide you with a great experience! That’s exactly what we strive to achieve! Thank you for trusting us!
Thank you for trusting us. You may contact our Customer Support team for assistance on your inquiry.
It was great very easy to do and very efficient having to just be able to do online was great
Your appreciation motivates us to move forward and improve even more.
It was quick and easy! I was able to get my documents within a few days!
Thank you for believing in us and allowing us to assist you with your ESA needs. We are glad to provide you with great service.
Expected to get a card included for the $99– Yes, I did.
We are glad your experience was great using our services! Your feedback is highly appreciated, thank you for trusting Support Pets.
Expected to get a card included for the $99!
I specifically did it for Airbnb (which is advertised) and they are not accepting the documents. I reached out to Support Pets and they were no help.
Your appreciation inspires us to improve even more! Thank you for trusting Support Pets.
Thumbs up! Very happy to have my dog certified. I need to enter 50 characters... I'm not big on reviews or talking. But it's been good overall.
We are grateful for your kindness and your trust! Thank you for your feedback!
Easy and informative. Everything came when it was promised.
That's sweet to know. And thank you for allowing us to assist you.
Great job. I love my support dog. The service is easy and convenient. I would recommend it to anyone.
Thank you for leaving us positive feedback! It is our pleasure to be of assistance. Glad that you are enjoying our service.
It's a really good way to keep your dog with you! The only think I didn't like it's that they write the same to everybody… I think they should read the note explaining why you want or need a ESA dog! But for the rest really good and really fast!
We are glad that you are enjoying our service. Your feedback is highly appreciated! Thank you for supporting us.
I would have given 5 stars but I think that paying the fee of almost $100 should also include a dog tag and card along with the documents but I learned I must pay and extra fee to get the dog tags and all. It should all be like a bundle for one set price.
Thank you for your feedback! Your support is greatly appreciated.
The documents are outstanding. Thank you. The presentation is very professional and has been accepted everywhere I go.
Thank you for your kindness! We are glad to be of assistance, take care, and have a great day!
Thank you for supporting our services! Your convenience always matters to us, and we're glad to be of assistance.
I did not get any page stating how much was taken out of my bank account!
Poor business practice!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for believing in us. Your appreciation is what keeps us moving forward.