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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Had issue with harness…they replaced promptly with no hassles.
I'm really glad I decided to get have my puppy become my ESA. The process was easy and fast. Now I am able to take my puppy anywhere with me.!
We are glad that we can be of assistance and that you are happy with our service.
It was quick and easy! The only issue I have had is the documents did not contain much information on the doctor that assessed my ESA qualification, so I had issues with my landlord for ESA approval.
The ESA kit was awesome! However, the official ESA dog tag was a little flimsy and quickly broke off my dogs collar and is now lost.
It is always our pleasure to provide you with quick service and easy to navigate website, thank you for allowing us to assist you.
Was good, there was an error at first but it got fixed right away and got the documents soon there after!
Thank you for the feedback it is highly appreciated.
Was very easy and appreciated, received my documents within 48 hours
We are glad that we can be of assistance! We wish you nothing but a meaningful environment with your ESA.
If it takes two months to deliver then say so. Don't make it seem like it's a quick process.
Super easy & quick. It was a first great experience with this company. Highly recommend.
Thank you for trusting us!
Very good will let my friends know about support pets
Thank you for your kindness! We appreciate your gestures of recommendation.
Thank you for believing in us. We appreciate your feedback.
I have been diagnosed with general anxiety and being able to afford to get my dog signed up as an ESA has truly been a big, big help, especially going through some money problems, i was able to put her on my lease for a much cheaper price than having to pay her deposit and rent. It's definitely been a huge help! Thank you guys so much
It is with great pleasure to be of assistance and a contributor to a healthier life. Thank you for trusting us.
The site was easy to use. My only concern is I mentioned 2 dogs but was only asked to purchase a deluxe package for one of my dogs not both.
We are glad to know that you find our website easy to use. Thank you for using Support Pets services.
Received documentation quickly as well as harness and certificate. Customer service responded to questions quickly and were very friendly and professional. Highly recommend *****
Your satisfaction with our services is what keeps us moving forward! Thank you for trusting Support Pets!
Overall great experience with Support Pets. There was a little issue with the document's delivery but it was fixed right away. Would strongly recommend to family and friends.
Thank you for your kind words! We appreciate your feedback and thank you for trusting Support Pets.
Was easy to use and affordable. Step by step directions given and great response from the doctors.
We are glad to know that you find our website informative and easy to use. Thank you for using Support Pets services.
Easy to use and fast service. Would and did recommend to a friend.
Thank you!
Exactly what we strive to accomplish! An easy and fast experience for our valued customers. Thank you for your trust!
We are happy to know you enjoy our services. Thank you for trusting us.
This is amazing how I can take my dog everywhere with you guys help.
We appreciate your trust and let us assist you with your ESA needs.
We are glad that you are enjoying our service. Thank you for trusting our service.
Great service. It's worth signing up your animal
It's quick and easy and they walk goin through process
It is always our honor to provide you with efficient and excellent service. Thank you for trusting Support Pets.
I was in a pinch and needed to get my doggo as my own Emotional Service Animal and you guys helped make my life so much easier. Thank you again.
Your appreciation motivates us to move forward and improve even more, and your convenience always matters to us. Thank you for believing in Support Pets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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