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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I got all the stuff needed to take my pet wherever I go.
Thank you! Your appreciation motivates us to move forward and improve even more.
Easy to follow. Hope to receive the merchandise for my 2 dogs in a promptly manner
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our service.
Your satisfaction with our services is what keeps us moving forward! Thank you for your support.
Your appreciation motivates us to move forward and improve even more. Thank you for your trust!
The forms were easy to fill out. The forms were easy to fill out. Xxxxxxxxxxxxxx (is this 50 yet?)...
Thank you! We hate to make our customers wait, reason for us to respond as quickly as we can. Thank you for supporting us.
Still waiting on the vest. I returned originally vest as it was too small. I'm waiting for the replacement.
Other than being offered a lower price after I had already paid for the plan, my experience was totally satisfactory! Was able to get everything we needed in order to get my dog certified to be an ESP.
Why was I offered a cheaper price right after my credit card was charged. This better be a legitimate sale!
The documents as always are very helpful and appreciated. This year receiving the documents was a little slower than normal. Would rather have been told upfront would take longer to receive then to have to email to see why I hadn't received documents on time.
Thank you for your loyalty to us! We are looking forward to a longer partnership with you!
Have used your service for a few years now and love it!
I pray it works …. I have to find a new place for us. Hopefully this will help make it easier to do that and have my pupper with me! I want to get him a vest and leash.
Your convenience always matters to us. Thank you for your trust!
I responded to an article that offered what seemed like Service Dog validation. I have not attempted any travel as yet where necessary for her to have credentials. I expected more than a letter from a Vet to qualify her to travel with me by plane, train etc.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Great experience, well needed thank you. Everyone has always told me to get him certified as an ESA animal. It sucks now that airlines does not count these documents as true support animals and require travels to pay pet fee.
It is always our honor to provide you with efficient and excellent service. Thank you for trusting Support Pets.
Easy to enter the necessary information and good directions for progressing to the next steps.
We are glad to know that you find our website informative and easy to use. Thank you for using Support Pets services.
Thank you! Your appreciation is our inspiration to strive even better, thank you for your trust!
Sharlee and l are so thankful that we will be together every minute of the day. It was so nice to find this out before it was too late. God bless
We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more. Thank you for supporting us!
Your appreciation and satisfaction motivate us to move forward and improve even more. Thank you for your trust!
My ESA yorkie, Sheva has been a great journey this past year. She has helped me so much with my anxiety & PTSD. She got to stay with me in the hospital 2 days/1night. It was helpful that Support Pets is legit & I have the card of proof cuz hospital made copies of it.
We are glad to know that you have your ESA during those challenging times and we're happy you choose us for your ESA needs. Thank you!
Easy to work with and came very quickly, all my questions were answered and they provided all I need
Your satisfaction with our services is what keeps us moving forward!
Thank you for your assistance to people who need their dogs with them.
It is always our pleasure to assist, thank you for your trust!
Support Pets helped me in my time of need. I would recommend them to anyone else moving out of California.
We are glad to be of assistance. Thank you for your trust and support!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!