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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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So far so good… It saved us apartment fees and we are happy with it so far
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
Got everything they promised, not positive is as described in the advertising. ADA doesn't recognize ESA as a protected class.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
It was good I couldn't get my landlord forms signed cause the doctor didn't feel comfortable but we got the ESA documents and that was all I needed so a big help at the end
We are glad your experience was great using our services! That’s exactly what we strive to achieve!
Application process was simple and straightforward. I appreciate how convenient it was to receive the official documents. Now, my dog and I can enjoy more time together!
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
My experience was fast and enabled me to get the certifications I needed to take my puppy to our new rental! Loved how efficient the process was
We are happy to know you enjoy our services. Thank you for trusting us!
It was extremely easy and very rewarding! It's my personal belief that more people should have ESA's of their own.
It is our pleasure to be of assistance, thank you for your support!
Haven't had any luck yet, but I'm hopeful. Once I requested my order, it did arrive promptly. Everything was done so professionally.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
When I received my documents which was quickly, it read "their" where is should have read "he/she" which gave the document an unauthentic interpretation. During the process I had to indicated male or female so the documents should have indicated as such. It took me MULTIPLE times to get the documents updated. I would receive a response that my updated documents ready however they still read "their". I was in a time crunch because I was relocating and needed the ESA for an apartment complex's "restricted breed" policy exemption. It was stressful.
Excellent service and fast! Thank you so much! I feel so much better knowing my baby can be by my side everywhere I go now!
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
This is a wonderful website I highly recommend getting registered! My mom and I love our fur babies and thanks to Support Pets we are able to keep our babies with us, and get them recognized as Support pets
Thank you! It is our pleasure to be of assistance, we appreciate your time leaving a positive feedback, thank you for your trust.
I received my documents promptly and with ease! I would definitely recommend support pets.
It is always our pleasure to assist and make our valued customers’ lives more meaningful with their ESA. Thank you for trusting us.
Very speedy and fast! Much appreciated! Thank you for all that you do for folks and their fur babies!
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
Great, they initially put them in my name instead of my wife's, but they quickly corrected that. They were supposed to send an email so we could exchange the vest for a larger size, that was 2 weeks ago.
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Support Pets has been a pleasure to work with. My documents were shipped promptly, and everything was included that I needed to have my dog with me at all times. Thank you Support Pets, you've been a true Blessing!
Thank you for your kind words! Your appreciation inspires us to improve even more! Thank you for trusting Support Pets.
Having my cat certified as a comfort for me, because he does make feel better.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
When we go to Costco, they always tell us no animal in their store but we showed our card for support pet that we ordered from you guy, they let us go in with out any problems.
Having a good relationship with your pet is a great foundation for them to become an ESA. Thank you for using our service.
Just what I was looking for. Easy to apply, convenient and fast shipping. Anyone needing Emotional Support certification should use Support Pets.
Thank you for trusting Support Pets services, it is our pleasure to be of assistance.
I needed to have my cat with me all the time, and by having this service, I was able to officially register her as a support animal! Only company I'd recommend.
Since I have received my documents I have been able to take my Luna girl with me so far everywhere I go. I have had a few places ask for proof and as soon as I should them my documents (card) we were good. So thankful to have this. To have my Luna girl with me at all times. To have her love and support 24/7. Thank you so much Support Pets!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your trust and support! We are looking forward to a longer partnership with you.