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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Alerts me when her documents need renewed. It took over 6 months and several email to get them sent to me.
Alerts me when her documents need renewed.
I applied and with 24 hours I was able to access the documentation that provides for my support animal to accompany me on my outings.
Thank you for your kind words! We're glad to be of assistance, thank you for trusting us.
It's wonderful being able to have my pet with me especially during stressful events.
Nothing can compare to the comfort our ESA can provide. Thank you for choosing Support Pets for your ESA needs.
Received everything! Pretty simple to get ordered! Took a few weeks to get extras.
Thank you for choosing Support Pets for your ESA needs, we are glad to fulfill your dream of having your ESA with you.
Very confusing lots of extra stuff sent in between what you were doing main frame worried about spam and scams of course these days you never know... So need the paperwork on my cat who thinks she is a human Louise because of her is all worth any kind of hoops to jump through loop's or heels got to climb. Thank goodness FOR THE support.
Thank you for your feedback! Your support is greatly appreciated.
Everything came in a reasonable time and a very easy process. I am so happy my puppy can now be with me all the time.
It is our pleasure to be of assistance and provide you with excellent service. Thank you for trusting Support Pets.
Most places don't recognize these documents, i. E. major airlines. Waste of money if your purpose is to be able to travel with your animal.
Thank you for choosing Support Pets! We're glad to be of service.
This is the best thing that could have ever happened to me having my baby boy with me all the time
Thank you for your trust and support! We are looking forward to a longer partnership with you.
So far so good… It saved us apartment fees and we are happy with it so far
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
Got everything they promised, not positive is as described in the advertising. ADA doesn't recognize ESA as a protected class.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
It was good I couldn't get my landlord forms signed cause the doctor didn't feel comfortable but we got the ESA documents and that was all I needed so a big help at the end
We are glad your experience was great using our services! That’s exactly what we strive to achieve!
Application process was simple and straightforward. I appreciate how convenient it was to receive the official documents. Now, my dog and I can enjoy more time together!
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
My experience was fast and enabled me to get the certifications I needed to take my puppy to our new rental! Loved how efficient the process was
We are happy to know you enjoy our services. Thank you for trusting us!
It was extremely easy and very rewarding! It's my personal belief that more people should have ESA's of their own.
It is our pleasure to be of assistance, thank you for your support!
Haven't had any luck yet, but I'm hopeful. Once I requested my order, it did arrive promptly. Everything was done so professionally.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
When I received my documents which was quickly, it read "their" where is should have read "he/she" which gave the document an unauthentic interpretation. During the process I had to indicated male or female so the documents should have indicated as such. It took me MULTIPLE times to get the documents updated. I would receive a response that my updated documents ready however they still read "their". I was in a time crunch because I was relocating and needed the ESA for an apartment complex's "restricted breed" policy exemption. It was stressful.
Excellent service and fast! Thank you so much! I feel so much better knowing my baby can be by my side everywhere I go now!
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
This is a wonderful website I highly recommend getting registered! My mom and I love our fur babies and thanks to Support Pets we are able to keep our babies with us, and get them recognized as Support pets
Thank you! It is our pleasure to be of assistance, we appreciate your time leaving a positive feedback, thank you for your trust.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have or assistance needed.