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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Thank you! We are glad that we can be of assistance, we hope our partnership could last for years!
Very easy and helpful i did everything from my computer i got the email within a few days and oakleys id in the mail i get constant deals to keep him in training i love it
We are glad that you have great experience with our services. Thank you for your support and trust!
Very easy and affordable. The process was so easy and all the documents came to me quickly as well as the tag and card.
Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust!
Took no time at all to get my documents, it was quick and easy and I was able to add both pets and pay that same day once I received my documents I was able to submit them to my leasing office and have been good
It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.
The dr approved my pet in no time papers were shipped out in timely matter. Question s answered
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Happy for the most part. Had a few ups and downs but the people were eager to help me solve all the problems. I appreciate the training given for my dog Jonas.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
We love how easy it was to complete the paperwork. We received the documents in a timely manner.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Very quick and easy experience. Grateful to have been approved and able to bring my pets with me!
Thank you for your trust! It is always our pleasure to be of assistance, we are glad that we can be of assistance.
Was fast and simple! I received everything as they said I would everything was honored at my new apartment building I own a cat and dog both ESA's
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
I got my papers within a few days and when I did need to reach out for assistance for further forms I got a response back very quickly!
We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us!
Pet Support made it easy for me understand and complete the application. The wait for a response was quick and my paperwork arrived a week later. I am able to take my dog with me everywhere and anywhere. I would recommend this service to anyone.
Thank you! Your satisfaction with our services is what keeps us moving forward! We are looking forward to a longer partnership with you!
Pumpkin spice goes with me to the doctor office otherwise we both stay in at the house
Thank you! It is always our pleasure to be of assistance, we are glad that you chose our company for your ESA needs.
I received as promised. The Ritz Carlton did not charge for the pet in the room, and did not even ask to see the documents
We're glad to be of assistance and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
Very easy and quick. Although we have not moved yet, the documentation is professional and seems as though an apartment community/ landlord would be accepting of our pet. We received our confirmation and docs the next day.
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.
Fast and efficient service! Great company! When I needed documents filled out for my most recent move, they helped me get my forms filled out and returned to me in timely manner. Kudos!
It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.
This was a quick and easy process. The information provided was very thorough and I received my documents by email and via mail quickly.
We are glad that your experience with us is great, thank you for trusting us with your ESA needs!
I had a great experience with support pets and will refer my friends and family as well
We are happy to know that your experience with us is great, thank you for trusting us with your ESA needs!
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
I got my packet in a timely manner. Everything looked great and very professional. I am very happy with what I received. Thank you very much.
Thank you! We're glad that you are enjoying our services.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!