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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,519
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,243 reviews

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Texas
1 review
0 helpful votes
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Dog
February 2, 2023

I love the service got the paperwork in no time didn't take long at all I would recommend the service to everyone

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!

Maine
1 review
0 helpful votes
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Great
February 1, 2023

Timely. Easy enough to work with. Packaging is really good.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We are glad that we can be of assistance, we hope our partnership could last for years!

Florida
1 review
0 helpful votes
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Great experience
February 1, 2023

Very easy and helpful i did everything from my computer i got the email within a few days and oakleys id in the mail i get constant deals to keep him in training i love it

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have great experience with our services. Thank you for your support and trust!

Pennsylvania
1 review
0 helpful votes
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Best Experience
February 1, 2023

Very easy and affordable. The process was so easy and all the documents came to me quickly as well as the tag and card.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust!

North Carolina
1 review
0 helpful votes
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Excellent
February 1, 2023

Took no time at all to get my documents, it was quick and easy and I was able to add both pets and pay that same day once I received my documents I was able to submit them to my leasing office and have been good

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.

Wisconsin
1 review
0 helpful votes
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No wait
February 1, 2023

The dr approved my pet in no time papers were shipped out in timely matter. Question s answered

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.

Arkansas
1 review
0 helpful votes
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Jonas
February 1, 2023

Happy for the most part. Had a few ups and downs but the people were eager to help me solve all the problems. I appreciate the training given for my dog Jonas.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!

Florida
1 review
0 helpful votes
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Quick and easy!
February 1, 2023

We love how easy it was to complete the paperwork. We received the documents in a timely manner.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Virginia
1 review
0 helpful votes
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Great product
February 1, 2023

Very quick and easy experience. Grateful to have been approved and able to bring my pets with me!

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your trust! It is always our pleasure to be of assistance, we are glad that we can be of assistance.

Florida
1 review
0 helpful votes
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Fast and Simple!
February 1, 2023

Was fast and simple! I received everything as they said I would everything was honored at my new apartment building I own a cat and dog both ESA's

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Florida
1 review
0 helpful votes
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Review
February 1, 2023

I got my papers within a few days and when I did need to reach out for assistance for further forms I got a response back very quickly!

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us!

Florida
1 review
0 helpful votes
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Love it
February 1, 2023

Pet Support made it easy for me understand and complete the application. The wait for a response was quick and my paperwork arrived a week later. I am able to take my dog with me everywhere and anywhere. I would recommend this service to anyone.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! Your satisfaction with our services is what keeps us moving forward! We are looking forward to a longer partnership with you!

Texas
1 review
0 helpful votes
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Greatest
February 1, 2023

Pumpkin spice goes with me to the doctor office otherwise we both stay in at the house

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! It is always our pleasure to be of assistance, we are glad that you chose our company for your ESA needs.

Florida
1 review
0 helpful votes
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ESA documents
February 1, 2023

I received as promised. The Ritz Carlton did not charge for the pet in the room, and did not even ask to see the documents

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We're glad to be of assistance and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.

Rhode Island
1 review
0 helpful votes
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Easy, and quick
February 1, 2023

Very easy and quick. Although we have not moved yet, the documentation is professional and seems as though an apartment community/ landlord would be accepting of our pet. We received our confirmation and docs the next day.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.

North Carolina
1 review
0 helpful votes
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Fast and Efficient!
February 1, 2023

Fast and efficient service! Great company! When I needed documents filled out for my most recent move, they helped me get my forms filled out and returned to me in timely manner. Kudos!

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.

Texas
1 review
0 helpful votes
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Excellent experience!
February 1, 2023

This was a quick and easy process. The information provided was very thorough and I received my documents by email and via mail quickly.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that your experience with us is great, thank you for trusting us with your ESA needs!

New York
1 review
0 helpful votes
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Great experience
February 1, 2023

I had a great experience with support pets and will refer my friends and family as well

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are happy to know that your experience with us is great, thank you for trusting us with your ESA needs!

Florida
1 review
0 helpful votes
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Great
February 1, 2023

Awesome and very helpful. Thank you so much for the ease and promptness

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.

North Carolina
1 review
0 helpful votes
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Awesome!
February 1, 2023

I got my packet in a timely manner. Everything looked great and very professional. I am very happy with what I received. Thank you very much.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We're glad that you are enjoying our services.