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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I doubted this website at first after my brother sent it to me. It took me 3 days to finally give in and I must say I am so happy! My leasing manager put a $500 fine on my dog. Once I gave the paperwork that conversation about paying my fine immediately was HISTORY! Thank you so much
Had a great experience. Would recommend again to anyone needing ESA assistance
Thank you! We're glad to know that you find our services helpful, thank you for trusting and supporting us with your ESA needs.
Yes I received my documents. Great experience. Got here safely and in a timely manner.
Thank you for trusting us with your ESA needs, we're glad to be of assistance.
When I signed up, I expected more than just 3 letters. I paid over one hundred dollars. The plan included more than I received. Disappointed!
I struggle with chronic illness and mental illness and my cats are the only thing that keep me sane, my new place I was moving to wanted me to pay an egregious amount to have them that I simply couldn't afford and I was scared I was going to lose them, but thanks to this easy and simple process I was able to keep them with me forever. Thanks support pets, you made battling my war so much easier and I finally won one.
Thank you! Your appreciation motivates us to move forward and improve even more. We are glad that we can be of assistance!
Excellent. Very informative. Lots of information. Quick response time.
We are glad to know that you find our website informative and easy to use. Thank you for using Support Pets services!
Wonderfull and timely! Had no hiccups and everything I ordered came in at the same times they said they would!
Thank you! We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us with your ESA needs.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
They were fast and it was so easy to get everything i needed for my pet! Would 100% tell all my friends about it.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
I love the service got the paperwork in no time didn't take long at all I would recommend the service to everyone
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Thank you! We are glad that we can be of assistance, we hope our partnership could last for years!
Very easy and helpful i did everything from my computer i got the email within a few days and oakleys id in the mail i get constant deals to keep him in training i love it
We are glad that you have great experience with our services. Thank you for your support and trust!
Very easy and affordable. The process was so easy and all the documents came to me quickly as well as the tag and card.
Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust!
Took no time at all to get my documents, it was quick and easy and I was able to add both pets and pay that same day once I received my documents I was able to submit them to my leasing office and have been good
It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.
The dr approved my pet in no time papers were shipped out in timely matter. Question s answered
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Happy for the most part. Had a few ups and downs but the people were eager to help me solve all the problems. I appreciate the training given for my dog Jonas.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
We love how easy it was to complete the paperwork. We received the documents in a timely manner.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Very quick and easy experience. Grateful to have been approved and able to bring my pets with me!
Thank you for your trust! It is always our pleasure to be of assistance, we are glad that we can be of assistance.
Was fast and simple! I received everything as they said I would everything was honored at my new apartment building I own a cat and dog both ESA's
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
I got my papers within a few days and when I did need to reach out for assistance for further forms I got a response back very quickly!
We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you! It is always our pleasure to assist and make our valued customers’ lives more meaningful with their ESA, and we are glad that you find our services beneficial.