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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,511
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,218 reviews

We monitor reviews for authenticity

Florida
1 review
1 helpful vote
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Wow
February 2, 2023

I doubted this website at first after my brother sent it to me. It took me 3 days to finally give in and I must say I am so happy! My leasing manager put a $500 fine on my dog. Once I gave the paperwork that conversation about paying my fine immediately was HISTORY! Thank you so much

Date of experience: February 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! It is always our pleasure to assist and make our valued customers’ lives more meaningful with their ESA, and we are glad that you find our services beneficial.

Florida
1 review
0 helpful votes
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Quick and helpful.
February 2, 2023

Had a great experience. Would recommend again to anyone needing ESA assistance

Date of experience: February 2, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We're glad to know that you find our services helpful, thank you for trusting and supporting us with your ESA needs.

Missouri
1 review
0 helpful votes
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Documents received
February 2, 2023

Yes I received my documents. Great experience. Got here safely and in a timely manner.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for trusting us with your ESA needs, we're glad to be of assistance.

Texas
2 reviews
0 helpful votes
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I expected more
March 4, 2023

When I signed up, I expected more than just 3 letters. I paid over one hundred dollars. The plan included more than I received. Disappointed!

Date of experience: February 1, 2023
Ohio
1 review
0 helpful votes
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I feel like I finally won something!
February 2, 2023

I struggle with chronic illness and mental illness and my cats are the only thing that keep me sane, my new place I was moving to wanted me to pay an egregious amount to have them that I simply couldn't afford and I was scared I was going to lose them, but thanks to this easy and simple process I was able to keep them with me forever. Thanks support pets, you made battling my war so much easier and I finally won one.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! Your appreciation motivates us to move forward and improve even more. We are glad that we can be of assistance!

Texas
1 review
0 helpful votes
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Zeus
February 2, 2023

Excellent. Very informative. Lots of information. Quick response time.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad to know that you find our website informative and easy to use. Thank you for using Support Pets services!

Oklahoma
1 review
0 helpful votes
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Received my ESA certs
February 2, 2023

Wonderfull and timely! Had no hiccups and everything I ordered came in at the same times they said they would!

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us with your ESA needs.

Colorado
1 review
0 helpful votes
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.
February 2, 2023
Updated review

...

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.


Easy, fast
December 31, 2022
Previous review

Easy, fast

Date of experience: December 31, 2022
Virginia
1 review
0 helpful votes
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Boo
February 2, 2023

They were fast and it was so easy to get everything i needed for my pet! Would 100% tell all my friends about it.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Texas
1 review
0 helpful votes
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Dog
February 2, 2023

I love the service got the paperwork in no time didn't take long at all I would recommend the service to everyone

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!

Maine
1 review
0 helpful votes
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Great
February 1, 2023

Timely. Easy enough to work with. Packaging is really good.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We are glad that we can be of assistance, we hope our partnership could last for years!

Florida
1 review
0 helpful votes
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Great experience
February 1, 2023

Very easy and helpful i did everything from my computer i got the email within a few days and oakleys id in the mail i get constant deals to keep him in training i love it

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have great experience with our services. Thank you for your support and trust!

Pennsylvania
1 review
0 helpful votes
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Best Experience
February 1, 2023

Very easy and affordable. The process was so easy and all the documents came to me quickly as well as the tag and card.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust!

North Carolina
1 review
0 helpful votes
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Excellent
February 1, 2023

Took no time at all to get my documents, it was quick and easy and I was able to add both pets and pay that same day once I received my documents I was able to submit them to my leasing office and have been good

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.

Wisconsin
1 review
0 helpful votes
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No wait
February 1, 2023

The dr approved my pet in no time papers were shipped out in timely matter. Question s answered

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.

Arkansas
1 review
0 helpful votes
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Jonas
February 1, 2023

Happy for the most part. Had a few ups and downs but the people were eager to help me solve all the problems. I appreciate the training given for my dog Jonas.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!

Florida
1 review
0 helpful votes
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Quick and easy!
February 1, 2023

We love how easy it was to complete the paperwork. We received the documents in a timely manner.

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Virginia
1 review
0 helpful votes
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Great product
February 1, 2023

Very quick and easy experience. Grateful to have been approved and able to bring my pets with me!

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your trust! It is always our pleasure to be of assistance, we are glad that we can be of assistance.

Florida
1 review
0 helpful votes
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Fast and Simple!
February 1, 2023

Was fast and simple! I received everything as they said I would everything was honored at my new apartment building I own a cat and dog both ESA's

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Florida
1 review
0 helpful votes
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Review
February 1, 2023

I got my papers within a few days and when I did need to reach out for assistance for further forms I got a response back very quickly!

Date of experience: February 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us!