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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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You have helped me throughout this application. Thank you
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs!
Your site was user friendly I answered guestions to see if I would qualify for the program.l liked the fact that you responded in a timely fashion. Was approved and finished application and sent it Recieved confirmation and was sent the documents I would need and information about using it. The whole process took less than One hour.Your compassionate understanding of my needs were very validating to me. My animals give me the love and strength and reassurance I need to go about my day with them by my side Thank you for accepting my application, Bert, Stallone and Jake are in their glory! Twenty four seven are their favorite Hours
We are glad to know that you find our website informative and easy to use. Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
I received a letter stating that my emotional support pet has been approved. For that, unpaid over $100. That's a lot of money for something much needed and justified.
Very quick and simple application process…………………..
We are happy to hear you found the application process with Support Pets simple. A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Support pets website advertises ESA as having the benefits of a PSD. ESA DOES NOT allow you to travel or live with pets, only PSD dogs. Support pets will not tell you this until after you waste your money on ESA, then they will email you a graph stating the ESA vs PSD difference and try and upsell you. AFTER you fall for PSD upsell, they will tell you you need to have your dog tested in person. Again very misleading. Support pets market is targeted 100% to take advantage of disabled individuals and they should be ashamed of themselves.
Very nice and easy and I know this will help me feel good knowing my dog is going with and not left behind!
Thank you so much! We are happy to know you enjoy our services, thank you for trust and support!
Me encanta lo estaba esperando ya que lo necesitaba
Thank you for your support! We are glad that you chose our company for your ESA needs.
My experience has been amazing, I can take my dog places with me that i never took before and i can spend more time with him every where that I go.
Thank you! We are glad that you are satisfied with our services, thank you for your trust.
Too many promo emails post purchase!
Other than that, all good.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
Everything was received promptly but I had one unsolved problem. I tried to register the white tag with my cell phone number which was requested, but website declines my number. I sent a few messages to you for help but received no response.
Thank you! We are glad that you are satisfied with our services.
My Luna & I are inseparable now and I couldn't be happier with my purchase! She looks so cute in the vest they sent for us and it's stylish too!
Thank you! We are glad that you are satisfied with our services, and we hope our partnership could last for years!
I paid for an ESA vest for my cat that's way too small according to his weight. How do I get it replaced with the right size?
It went well. Very user friendly. Now I won't be penalized for bringing my pups! They are small dogs and cleaner than any child. Better behaved too!
Thank you! It is always our pleasure to be of assistance, and we are glad that you are satisfied with our services, and we hope our partnership could last for years.
Thank you. It was a very pleasant experience. I got my letters quickly and was able to show proof of esa.
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
I had a very streamline experience with support pets. They helped me to certify my dog, Ginger, so she is now able to go with me anywhere. I had Ginger certified as an ESA dog, but they also offer full training for a service dog as well. Website easy to navigate. Questionnaire and forms thorough and easy to fill out. Reasonable prices. Very helpful.
It is always our pleasure to assist and make our valued customers’ lives more meaningful with their ESA. Thank you for trusting our company with your ESA needs.
I had to contact support pets for extra assistance twice, and both times they promptly responded, and sent me the additional documentation that I needed. I am so impressed!
Thank you! We are glad that you choose our company for your ESA needs, and always our pleasure to provide you with efficient and excellent service. Thank you for trusting Support Pets.
I doubted this website at first after my brother sent it to me. It took me 3 days to finally give in and I must say I am so happy! My leasing manager put a $500 fine on my dog. Once I gave the paperwork that conversation about paying my fine immediately was HISTORY! Thank you so much
Thank you! It is always our pleasure to assist and make our valued customers’ lives more meaningful with their ESA, and we are glad that you find our services beneficial.
Had a great experience. Would recommend again to anyone needing ESA assistance
Thank you! We're glad to know that you find our services helpful, thank you for trusting and supporting us with your ESA needs.
Yes I received my documents. Great experience. Got here safely and in a timely manner.
Thank you for trusting us with your ESA needs, we're glad to be of assistance.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.