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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I received his card and paperwork. I got his vest from Chewy.com and Isaiah is all set.
After applying for my ESA certification, I received my ESA documents within 7 days. I ordered ESA gear at the same time but noticed my address wasn't on my receipt. I contacted customer support and they handled the situation promptly and the CSR was very friendly and committed to fixing the problem. I received my gear within a week. I was very impressed. The only complaint I have right now is since applying, I have received 1 or more emails a day wanting me to sign up to train my dog to be a service animal. Just the thought is overwhelming. I'm still trying to teach her how to walk on a leash properly. She's a Yorkie and I really don't see her behaving the way she should in public as a service animal. I would appreciate not being inundated with these emails.
Thank you, we're glad you are satisfied with the services Support Pets offers, and it is our pleasure to assist.
Thank you for choosing our company to be part of your ESA journey, we are glad that we can be of assistance.
Been wonderful. Was easy to obtain quick delivery with printable paperwork for anything..
Hello there!
Thanks for your kind review!
Our goal is to provide an easy, fast and safe service and we are glad to meet your expectations!
Enjoy it to the fullest!
I messed up my own name. My name is Lois Lewis.
My documentation says Lois Lewus I also got her pretty vest the problem is that it's an XXS and is just XS. I can't hook it around her chest, it's too small. Even if you can't fix the paperwork, Can you please get me a vest that fits her
Thank you
Lois Lewis
We hope you find our services with Support Pets beneficial! Thank you for your trust.
I was able to afford to get her registrared, gut could afford the professional papers or any of the other stuff. I am SSI and legally blind, and also suffer from chronic PTSD which Gertrude knows exactly what to do to help me. I just with i could get the extras, but cant.
We are glad your experience was great using our services and making your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
We are glad that we can be of assistance, and that you are enjoying our services.
It's been awesome. Constant contact thru emails. It's an excellent program.
We’re always working hard for your experience to be smooth and easy, and we are glad that you have great experience with our services. Thank you for your support!
I received my documents and I was able to receive the refunds from my landlord regarding the monthly pet charges, I also feel more confident with my little furry princess wherever I go with her, as she is my travel partner almost everywhere.
It is always our pleasure in making your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
Thank you for your feedback! Your support is greatly appreciated.
It was a fast and easy process. All of my items also came in the mail in a timely fashion. I have already referred them to family and friends
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
First, the team know very well about the place that take Tiana in my life because they understand that my pet is not just a dog but a member of my family
Second the online application and service in general was very good, fast and concise.
I totally recommend
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets for your ESA needs!
I'm extremely excited that support pets was there for me when I needed them the most! Now I can take my Moe with me everywhere I go without hassle!
Thank you for your kindness! We are glad that you are satisfied with our services, we hope our partnership could last for years.
So far everything been great cause didn't realize that my special Starburst even could be considered Support like most pets. I was scared I was going be homeless cause of it.
Thank you! We are glad that you have had a great experience with us, we hope our partnership could last for years.
Good. No issues with paperwork, everything was accepted for my housing
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
It was really easy to navigate as well as decently priced. I was able to cover both my animals and now I'm able to move into my apartment with no hassel
We are glad that you have great experience with our services, and we’re always working hard for your experience to be smooth and easy. Thank you for your support and trust!
You should do it too, to have your fury friend to be a part of your family and not have to pay extra for making them feel at home
Thank you! We are glad that you find our services beneficial, and we hope our partnership could last for years.
My husband and I own a timeshare that has a no pets policy. This year, I told them that I would need to bring my Emotional Support Pet and they were more than accommodating. It is such a relief to be able to take our pet with us and not have to worry about him.
Thank you, we're glad you are satisfied with the services Support Pets offers, and it is our pleasure to assist.
Highly recommend. Easy to do. This is wonderful for me who needs to have my dog near me for my health and happiness. It was really easy to do and shipped quickly
Thank you! We are glad that you are satisfied with our services, nothing can compare to the comfort our ESA can provide. Thank you for choosing Support Pets for your ESA needs.
It was 3 easy steps. I followed them and i got approved. It was a great experience and i would definitely refer a friend.
We're glad that you weren't inconvenienced by our application process, that's exactly what we aim to achieve. Thank you for trusting us.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad you find our services beneficial, and we hope our partnership could last for years! Thank you for believing in and trusting Support Pets’ services.