Support PetsReviews 17,740

Did not tell me how much my total cost would be at the end of my order.

The best and quickest way to get the job done. This has helped me a lot!

I've done the process before but this time seems much easier and faster. Thank you!

I am praying this will be enough to let my dog and cat move with me in the next month or so. I would be lost without them. I suffer from depression and severe anxiety and they are what help me through the rough times.

Very efficient but I ordered a medium size vest and a large arrived

I found out my landlord only requires a letter from your doctor and for him/her to sign their form. You don't need all this garbage they try to sell you. I asked for a refund less than 24 hours after placing the order and could only do so by email where they tried to get me to upgrade my purchase! I keep getting emails saying they're "looking into it", then I got an email offering a 50% refund of the purchase price. I have not received any product and cannot get a live person on the phone. I finally got my bank involved. They also sent their refund policy which does not appear on their website.

Very easy process. Prompt delivery of items, though I have yet to receive the requested second vest.

So far the everything has been easy to fill out and understand. I got multiple documents that were easy to understand and use for housing. My pup can come with me anywhere and live anywhere thank you so much Support Pets!

It was an easy online questionnaire. Simple payment and I was finished received my documents within a week.

It was a great experience easy and efficient thank you

Other than the long wait for his service vest. Which was to be expected considering it's made to order. I was very pleased with my overall experience! The woman who I dealt with in customer service was great and very helpful. I love the fact that I can take my best friend with me just about anywhere. Travel by plane at no extra cost. And most importantly to me the FDA approved housing situation. Simply because a lot of places today are not animal-friendly. And there is no way I could give up my boy he is literally family. Thank you so much support pets! I would highly recommend Your services and will definitely be renewing next year.

Easy process. I was able to get my baby approved and avoid pet fees.

So far, everything's been great... I received everything... I'm getting ready to travel and will be staying at a hotel... hopefully I won't have a problem... I have my docs, my card, and my medallion for his collar...

After applying for my ESA certification, I received my ESA documents within 7 days. I ordered ESA gear at the same time but noticed my address wasn't on my receipt. I contacted customer support and they handled the situation promptly and the CSR was very friendly and committed to fixing the problem. I received my gear within a week. I was very impressed. The only complaint I have right now is since applying, I have received 1 or more emails a day wanting me to sign up to train my dog to be a service animal. Just the thought is overwhelming. I'm still trying to teach her how to walk on a leash properly. She's a Yorkie and I really don't see her behaving the way she should in public as a service animal. I would appreciate not being inundated with these emails.