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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I have no complaints. Signed up received my paper work took it to the proper place now my dog is able to come and go with me and not be left alone. Customer service was very pleasant
The whole process was super easy and took a lot less time than I was expecting
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Very easy too get all paperwork and directly sent every thing right away.Hopefullly I will be able to train her she's kind of a chihuahua and terrier mix. Thank you so much for all the information that you sent me.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Talked to customer support to have them help me change the name Mia but it still came in correct
Good everything came right away and was good the vest was the best thing and the paper work!
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Thank you for trusting our company with your ESA needs, it is our pleasure to be of assistance.
It was great and very helpful. Very easy process. Great customer support as well and answered all of my questions
Thank you for your trust! We are glad that you are enjoying our services.
My experience with getting, my letter from you guys. Has been wonderful, if it wasn't for you guys. I wouldn't be able to, bring my dog anywhere. But now i am, and that has made me so happy
Thank you for your kindness! We are glad that you are satisfied with our services, and we hope our partnership could last for years.
I'm glad to hear back from the company, responding to check to see if I received my documentation requested.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
Great best thing I have done. He is sooo good with calming me down when we go in the car and walking
Thank you for your trust! We are glad that you are satisfied with our services.
Have used Support Pets each year and appreciate all they do. Highly recommended. Their Customer Support corrected an error found very quickly.
Have used Support Pets each year and appreciate all they do. Highly recommended.
Answered questions and got an answer super fast! Amazing and helpful thank you!
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.
I am very pleased with the results and I'm happy to know that if I ever lose track of my dog someone will have all the information they need to get her back to me. And it's all on one small scan code. Thank you to Support Pets for all the help. Now I can take my precious Dani everywhere I go.
Thank you for sharing the lovely picture of your ESA with us, and we are glad that you are satisfied with our services.
I can now take my previous River with me and I can't be more happy!
We are glad that your experience with our services is great, thank you for your trust!
An easy process to follow and complete. Pricing is reasonable. Training offered too, including PSD online (self) training option and ESA ID tag.
We always strive to provide an easy and fast experience for our valued customers, and we are happy to know you weren't inconvenienced by our process! Thank you.
This was so easy to do. I answered the questions and got a response quickly. Was able to use the letter for my apartment and was approved. Thank you.
Your convenience always matters to us, and that's why we always strive to provide an easy and fast experience for our valued customers. Thank you for your trust!
It is nice but since I have 2 dogs listed it would have been nice for the 2nd card and tag to be included as well.
Thank you, we're glad you are satisfied with the services Support Pets offers, and it is our pleasure to assist.
I love that it was so easy to be able to make my fur baby my support animal
Thank you! We are glad that you are satisfied with our services, we hope our partnership could last for years.
So yes I would love to give you 5 stars. We had issues the first time and I think I should get a pocket size certificate to carry in my wallet so I don't have to carry around paper work.
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
I investigated several companies and Support Pets was able to work within my limited budget and was easy, FAST and Friendly.
Not only did I get to keep my 20+ year old cat with me in my apt, but I did Not have to pay a $300 pet deposit, nor the monthly additional pet rent. The $100 I spent on my documents was WELL WORTH every penny.
Thank you for your support, we are glad that you are satisfied with our services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We are glad that you are satisfied with our services, and we hope that our partnership could last for years.