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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Recibí tido a tiempo! Muy buena conunicación! Me brindaron lo necesario para mi Bailey
I was hesitant about this company at first but i was really happy with my documents at the end and would recommend them to friends and family!
We are delighted to be of assistance to you and your ESA, thank you for trusting us!
I received my documents just before I moved to an apartment. There were no problems! What a relief!
Thank you!
We are happy to know that you are enjoying our services, it is our pleasure to provide you with great service!
It's been awesome having my dog registered as an ESA. Having these documents have saved me a lot of money also. Thank you support pets!
Your convenience always matters to us, and that's why we always strive to provide an easy and fast experience for our valued customers. Thank you for your trust!
The letters came on time when they said it would. I received it in my email. Everything worked out with my apartment complex.
We’re always working hard for your experience to be smooth and easy, and we are glad that you have great experience with our services. Thank you for your support!
The process was very simple and fast. Answered questions and got my approval very quickly.
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.
Gave me peace of mind for both of my babies, now I can take them anywhere with me and feel the security of them being there
We appreciate your support, we are glad that we can be of assistance.
Easy to get the documents and glad I'll be able to take my dog anywhere now which is much needed.
Thank you so much! We are happy to know you enjoy our services.
My documents arrived and I was very pleased with them and the quick turn around
We're glad to be of assistance and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
Received my emotional support certificate in just a few days without hassle.
Thank you! We are happy to know that you are enjoying our services, and we hope our partnership could last for years.
It was great with no hassle i received the documents quickly and any questions were answered right away! Super Happy
Thank you for taking the time to leave a comment on our website, it is highly appreciated. We hope you find our services beneficial!
I am satisfied with the experience. The process was very quick and efficient and I received my papers in a timely manner.
Thank you, we're glad you are satisfied with the services Support Pets offers, and it is our pleasure to assist.
Registration was easy, I just paid the fees and the best and documents come in the mail about 3 weeks later.
Easy sign-up is exactly what we strive to accomplish! Thank you for your trust and support.
Thank you for trusting our company with your ESA needs, we are glad to be of assistance.
Long process and multiple emails to be able to complete. It was not a pleasant process
It's so easy now to take my fur baby every where. He is very attentive and just knows when. I seem to need him the most. Definitely well worth it since I travel a lot for work and it stresses me beyond measure to have to leave him places.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Quick and easy. Applied and received my documents in a couple of days. The process was very simple and now my cat is ESA approved!
We're glad to be of assistance and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
I was so thankful to get my pets ESA certified. It makes me feel a lot better knowing I can take them with me anywhere I go!
We are glad to be of assistance, thank you for trusting us with your ESA needs. We hope our partnership could last for years.
Thank you for your feedback! Your support is greatly appreciated.
Everyone I spoke with was friendly and helped make the process go smoothly.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


It is always our pleasure to be of assistance, we are glad that you are satisfied with our services, and we hope our partnership could last for years.